Mailtastic is an email signature marketing tool, that aims to turn employees email signatures into a strong, measurable marketing effort. Mailtastic is a Cognism brand.
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Xink
Score 8.0 out of 10
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Xink is an email signature application from the Danish company of the same name with an office in Atlanta, Georgia.
I would recommend it for anyone who bases their initial setup on Microsoft 365 environment as it is the easiest way to manage licences and users. It is intuitive to set up and use, signatures appear instantly, campaign updates are live, and metrics can be nicely reported. There are not so many points that one can complain about in regards to Mailtastic, maybe some OS or platforms have lack of support, but that is it.
We use Xink for every client that has a team and wants to remain "on brand" with any email correspondence regardless with whatever device they are sending from, be it phone, tablet, laptop or desktop. We setup all our Xink instances so that it is "fully server side" which means the email signature is injected while in transit and appear correctly at the recipients end. It does get some getting used to when composing emails and there is no signature but a few tests create the confidence needed.
Great tool to use in every aspect. There are apps for PC and Mac OS, extensions for Outlook, online versions support. There are tons of materials and FAQs on how to Mailtastic setup for a platform or environment. It takes off a lot of time from administrator of the product as users can connect themselves to this system.
Their primary method of support was via chat which is quite responsive and generally online. If it is outside their support time, support tickets are responded to within 24hrs. I also found the support docs helpful and relevant. They would have received a 10 if it wasn't for when we had a support query and it took a couple of different agents before the solution was found in an existing support doc. Would have though that all their agents would know their knowledge base a lot better.
We used to use Simprex, and evaluated quite a few other email signature platforms such as Rocketseed/Parrot Digital and Exclaimer. We found Xink simply worked! First time and every time. It was also very cost effective and as a re-seller being able to view all out clients in a single pane of glass was also very convenient.