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CM Mobile Service Cloud vs. Trumpia

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CM Mobile Service Cloud

Trumpia

5 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    CM Mobile Service Cloud

    		N/AN/AA mobile customer service software that lets organizations interact with customers through their preferred channels via one omnichannel inbox. The solution unifies conversation channels into an omni-channel inbox for live customer service agents, or can automate conversations with a chatbot.N/A

    Trumpia

    Score8.2 out of 10
    		N/ATrumpia's automated texting software goes beyond contact collection and mass texting. It offers the possibility of creating personalized interactions with contacts. Trumpia can be used to create custom-tailored workflows and automation. The texting software offers a sophisticated set of

    $94

    per month

    Pricing
    CM Mobile Service CloudTrumpia
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    CM Mobile Service CloudTrumpia
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Core Plans and Advanced Plans have different monthly and yearly pricing options depending on the number of text messages that will be sent. All Advanced Plans include Workbench; an automated text message workflow builder with drag-and-drop functionality. Add-ons like additional users, dedicated short codes, dedicated account manager or campaign consulting are also available.
    More Pricing Information
    Best Alternatives
    CM Mobile Service CloudTrumpia
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Quadient Inspire
    Score8.6 out of 10
    No answers on this topic
    Enterprises
    Quadient Inspire
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    CM Mobile Service CloudTrumpia
    Likelihood to Recommend
    -
    (0 ratings)
    8.2
    (4 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    CM Mobile Service CloudTrumpia
    Likelihood to Recommend
    CM.com
    No answers on this topic
    Trumpia
    Trumpia is very good for a small to mid-size company that sends out texts 1 to 2 times a month. If you are large organization, have a lot of email records and/or send out texts very frequently throughout the month Trumpia may not be the most cost effective option. In that case it might be better to explore whether or not your CRM has text message functionality and see how that compares to Trumpia
    Incentivized
    Megan Sullivan
    Marketing Director
    Read full review
    Pros
    CM.com
    No answers on this topic
    Trumpia
    • Account Management
    • Customer Service
    • Automated Text Campaigns
    Verified User
    Read full review
    Cons
    CM.com
    No answers on this topic
    Trumpia
    • They could do a better job of bridging the gap between their platform and client's CRMs to ensure that information is shared in both places.
    Incentivized
    Andrew Bochantin
    Outsourced IT Consultant
    Read full review
    Likelihood to Renew
    CM.com
    No answers on this topic
    Trumpia
    It is easy to use and I am now familiar with the platform
    Incentivized
    Andrew Bochantin
    Outsourced IT Consultant
    Read full review
    Alternatives Considered
    CM.com
    No answers on this topic
    Trumpia
    We have only used Trumpia since we began sending out promotional text messages back in 2016. We have been very happy with Trumpia therefore we have not had to explore any other providers. The only other option that we may explore in the future is sending out promotional texts messages directly through our CRM and see how that works
    Incentivized
    Megan Sullivan
    Marketing Director
    Read full review
    Return on Investment
    CM.com
    No answers on this topic
    Trumpia
    • Trumpia has helped us improve our efficiency.
    Incentivized
    Verified User
    Read full review
    ScreenShots

    Trumpia Screenshots

    Screenshot of Trumpia is an omni-channel platform: it can be used to send both text messages and emails.Screenshot of Trumpia features an AI message generator for texts and emails.Screenshot of The email editor features drag-and-drop elements to create customized marketing emails.Screenshot of More than 20 email templates availableScreenshot of Automated text message workflows templates - general templates and especial workflows for different industries.Screenshot of Example of an automated text message workflow with drag-and-drop-functionality.