CM Conversational AI Cloud vs. Tidio

CM Conversational AI Cloud

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
CM Conversational AI Cloud	Score 0.0 out of 10	N/A	CM.com aims to enable users to offer modern automated service on every channel available with their chatbot service, DigitalCX, an enterprise-ready, Chatbot Service that supports customer experience with a code-free conversation platform. A conversation platform, DigitalCX is designed to help increase customer satisfaction, decrease call volume, improve conversion rates and gain a wealth of customer insights.	N/A
Tidio	Score 8.6 out of 10	N/A	Tidio is a live chat app powered by a chatbot and that comes with mailing features.	$0 per month

Pricing

CM Conversational AI Cloud

Tidio

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
CM Conversational AI Cloud	Tidio
Free Trial
Yes	Yes
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

All plans come with a 7-day free trial, no credit card required. Additional addons and upgrades available.

More Pricing Information

Community Pulse
	CM Conversational AI Cloud	Tidio

Features

CM Conversational AI Cloud

Tidio

Chat Analytics and Reports

Comparison of Chat Analytics and Reports features of Product A and Product B
	CM Conversational AI Cloud - Ratings	Tidio 7.0 1 Ratings 17% below category average
Chat history and transcripts	00 Ratings	7.01 Ratings
Chat reporting	00 Ratings	7.01 Ratings
Chat and web analytics	00 Ratings	7.01 Ratings

User Ratings
	CM Conversational AI Cloud	Tidio
Likelihood to Recommend	- (0 ratings)	9.0 (2 ratings)

User Testimonials
	CM Conversational AI Cloud	Tidio
Likelihood to Recommend	CM.com No answers on this topic	Tidio Tidio is well suited for businesses who want to chat with their site visitors in real time. The interface is simple and intuitive, and the user experience on the visitor side is great as well. Perfect for installing on a marketing site, proprietary portal, and more. Can set up an after hours bot to help triage requests from clients and prospective clients when you are back in office. Incentivized Taylor Hicks Creative Strategist Read full review
Pros	CM.com No answers on this topic	Tidio Very intuitive interface and management. Scalable plans that don't require me to purchase features I don't need. Super simple chat bot administration. Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review
Cons	CM.com No answers on this topic	Tidio Unable to ban visitors by site referrer (spam sites) Chatbot conditional logic could be a bit simpler/cleaner Occasional issues with the desktop app (in browser never gives us trouble though) Incentivized Taylor Hicks Creative Strategist Read full review
Alternatives Considered	CM.com No answers on this topic	Tidio Incentivized Jonathan Rockett Sales, Marketing & Business Development Read full review
Return on Investment	CM.com No answers on this topic	Tidio Helped us get new deals from site visitors Helped us get renewals from current clients Incentivized Taylor Hicks Creative Strategist Read full review
ScreenShots		Tidio Screenshots