ClickUp vs. Zoho Projects

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ClickUp
Score 8.3 out of 10
Small Businesses (1-50 employees)
ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights. ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions…
$0
Zoho Projects
Score 8.7 out of 10
N/A
Zoho Project is online project management and planning software that provides project teams with a web-based collaborative environment. Zoho Projects can also include a bug tracking module specifically design to support software development project. It is integrated with other Zoho products including Zoho CRM.
$0
Pricing
ClickUpZoho Projects
Editions & Modules
Free
$0.00
Unlimited
$9.00 ($5.00)
per member per month (annual contract pricing)
Business
$19.00 ($12.00)
per member per month (annual contract pricing)
Business Plus
$29.00 ($19.00)
per member per month (annual contract pricing)
Enterprise
Contact Sales
Free
$0
Premium
$5
per month per user
Enterprise
$10
per month per user
Project Plus
Contact Sales
Offerings
Pricing Offerings
ClickUpZoho Projects
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDiscount offered for annual billing.
More Pricing Information
Community Pulse
ClickUpZoho Projects
Features
ClickUpZoho Projects
Project Management
Comparison of Project Management features of Product A and Product B
ClickUp
8.0
Ratings
4% above category average
Zoho Projects
6.6
Ratings
15% below category average
Task Management8.90 Ratings7.50 Ratings
Resource Management7.90 Ratings7.00 Ratings
Gantt Charts7.80 Ratings6.50 Ratings
Scheduling7.80 Ratings5.50 Ratings
Workflow Automation7.90 Ratings6.00 Ratings
Team Collaboration8.80 Ratings7.50 Ratings
Support for Agile Methodology8.40 Ratings6.30 Ratings
Support for Waterfall Methodology8.30 Ratings8.00 Ratings
Document Management7.90 Ratings6.00 Ratings
Email integration7.80 Ratings6.00 Ratings
Mobile Access6.80 Ratings5.00 Ratings
Timesheet Tracking7.50 Ratings7.50 Ratings
Change request and Case Management00 Ratings6.90 Ratings
Budget and Expense Management00 Ratings6.00 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
ClickUp
7.7
Ratings
2% above category average
Zoho Projects
5.0
Ratings
41% below category average
Project & financial reporting7.70 Ratings6.50 Ratings
Quotes/estimates00 Ratings5.50 Ratings
Invoicing00 Ratings5.00 Ratings
Integration with accounting software00 Ratings3.00 Ratings
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ClickUpZoho Projects
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Medium-sized Companies
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Score 8.3 out of 10
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Score 8.3 out of 10
Enterprises
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User Ratings
ClickUpZoho Projects
Likelihood to Recommend
8.2
(0 ratings)
6.5
(0 ratings)
Likelihood to Renew
7.3
(0 ratings)
9.9
(0 ratings)
Usability
6.6
(0 ratings)
5.6
(0 ratings)
Availability
9.5
(0 ratings)
9.0
(0 ratings)
Performance
8.0
(0 ratings)
9.0
(0 ratings)
Support Rating
9.4
(0 ratings)
7.4
(0 ratings)
Online Training
10.0
(0 ratings)
9.0
(0 ratings)
Implementation Rating
7.9
(0 ratings)
8.0
(0 ratings)
Configurability
8.0
(0 ratings)
-
(0 ratings)
Ease of integration
7.0
(0 ratings)
-
(0 ratings)
Product Scalability
8.9
(0 ratings)
-
(0 ratings)
Vendor post-sale
5.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(0 ratings)
-
(0 ratings)
User Testimonials
ClickUpZoho Projects
Likelihood to Recommend
Great for project management, reoccurring task management, building trackers and keeping track of what everyone is up to. Like all software that has great functionality, having solid governance and control over access is essential. I recommend ensuring that your admins/owners have a close eye on what is going on across the space or it can turn into an unmanageable nightmare.
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My work involves projects of 5-15 people with numerous projects running simultaneously. Prior to Zoho, I did not have a central location from which to view all project statuses at once. Zoho looks to provide this and also looks like it will deliver. I am anxious to see how our organization's use of it develops. At this time, I feel I am likely to recommend Zoho Projects because my organization has made great software decisions in the past so I have a level of trust already that the research has been done that Zoho is the best solution for our line of work.
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Pros
  • Customization of fields in Tickets
  • Integrations with other sites such as Google, Figma, JIRA, and GitHub
  • Combining many apps into one- Ticketing, sprint tracking, form submissions, documentation, file management, and chats
  • Continual improvements. The ClickUp team is always making amazing strides to update the site and make it that much better for its users
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  • Swiss Army Knife: The suite of Zoho projects can be tailored to fit the needs of any business. It's great to have a bunch of different software offerings that will work together seamlessly.
  • Task Customization: Zoho allows you to customize your tasks more than other platforms (add start dates, due dates, dependencies, subtasks...)
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Cons
  • Their chat feature was nonexistent, and a revamp was rolled out recently.
  • Their whiteboard function for visual collaboration feels clunky and difficult to use smoothly.
  • Their table view/feature (which is supposed to feel like a spreadsheet) is lacking and makes it difficult to copy/move information.
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  • More flexibility on making the user interface more compact (like Excel or MSP). Current interface is well spaced, but some users may like a more compact view.
  • More simplified Gantt Charts that help us understand progress and dependencies.
  • Ability to export projects to Excel for sharing with others we can't/don't want to bring on to Zoho projects
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Likelihood to Renew
We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
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Zoho has been able to fit the needs of our Engineering organization. The employees and management that are using it have not found a 'catastrophic' reason to discontinue use. Although certain features and better support mechanisms would be much better, it has been able to keep with both basic needs and more advanced ones. A majority of the company has enjoyed the basic interface it offers, the apps it has for iPhone and Blackberry, the mobility of updating a project without needing to be connected to any type of server. There are still improvements that can be made in future releases but as the person who originally purchased the solution for our company, I have found it to be an excellently priced solution in the functionality it offers.
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Usability
Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
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Zoho Projects is an easy project management tool to use. It provides all the functionality that we required for handling projects. We can easily create personal forms for projects and tasks, allowing us to add and report on our own desire. Apart from this we can create and edit documents in real time which saves our time. This allows us to share text docs, presentations, tables with the whole team and we can work on them together
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Reliability and Availability
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
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Has not been down to my knowledge.
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Performance
The speed of ClickUp is average to be honest. This is one of the biggest flaws of the system, sometimes it's also lagging a little bit but we also have a lot of documents, lists etc. on our workspace. However, with the next version of ClickUp I've seen they are planning to increase the speed by almost 500%, probably by changing the technology, so I am more than looking forward to it.
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Speed meets my expectations.
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Support Rating
Support are genuinely helpful and really nice to deal with. I had a bug on my workspace that I’d been experiencing for a while. They looked into it for me and asked some questions. Once they found the issue and resolved it, they even filmed a video detailing how they’d fixed it. That level of support is fantastic.
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Although it might lack intuitiveness, once you get a hang of how Zoho Projects works, you can do a LOT. The impact good project management has on profitability is huge, and it has helped not only improve communication and coordination when working on a project, but more importantly have adequate tracking of time, due dates and potential bottle necks
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Online Training
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
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No answers on this topic
Implementation Rating
Start small. Don’t try to build the most elaborate plans first. Resist the urge to get into Gantt charts if no one is used to them. Just get work written, add dates and assignees, and start getting used to it. If you did not use a work management tool before, you need to be gracious with yourself about the fact that you likely do not have the muscle memory for working this way yet. But you will get there.
And leverage people who know it if possible. Look for ClickUp experts and vendors. They can really supercharge your effectiveness at building the tool out and speed up the process.
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No answers on this topic
Alternatives Considered
Every other tool I have used has been for organizing tasks and work only. There were some of the other features, but none of them had the ability to do everything we need to manage a project from start to finish
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Zoho Projects provides a more limited set of functionality and customization options than other task/bug trackers on the market, but what it lacks in functionality it makes up for in ease of use. It probably has 80-90% of the features of its competitors but takes about a third of the time to get up and running and realizing value.
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Scalability
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
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No answers on this topic
Return on Investment
  • We stopped losing customers due to lack of organization and management
  • Deixamos de perder clientes pela falta de organização e gestão
  • We increased our revenue by 30% by offering CRM implementation within ClickUp
  • Aumentamos nossa receita em 30% por oferecermos implementação de CRM dentro do clickup
  • We no longer waste time using different tools to manage tasks and internal communication with the team.
  • Deixamos de perder tempo usando ferramentas diferentes para gerir tarefa e comunicação interna com o time
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  • Unfortunately, prior to creating Project Task Templates we'd occasionally miss a step and something that was necessary would be overlooked.
  • The creation of the Project Templates was a team collaborative effort to make sure that everyone had some input as different people was integral to specific projects.
  • It took a little while to learn some of the more tricked out features like task dependency but even starting out with the most basic of features was very significant.
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ScreenShots

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View

Zoho Projects Screenshots

Screenshot of Task Automation with Blueprint - Map out your entire workflow with no code as flowcharts. Automate your tasks and notifications and set approval criteria with blueprint.Screenshot of Intuitive Gantt Charts - Say what, say who, say when. And done. Zoho Projects' Gantt chart comes feature loaded with advanced operations such as Critical path and Baseline.Screenshot of Inbuilt Issue Tracker - You can log, organize, track, and fix any problems. Features such as status and workflow, can be customized to suit the exact needs of your project.Screenshot of Drag, Drop and Done - A view of your tasks as cards placed along columns. Helps you identify bottlenecks and reorganize quickly using drag and drop.Screenshot of A quick pulse of all your work - The Portfolio dashboard, is a compact overview of all the work that's been happening across projects with widgets that address the project level timeline, status, ownership, budget health, and clients.Screenshot of Looks that matter - A refreshing UI that supports multiple themes, including an eye-catching dark mode.