ClickMeeting vs. HipChat (discontinued)

ClickMeeting is highly suitable for large-scale webinars, remote training sessions, team meetings, and non-profit outreach events due to its robust features and user-friendly interface. However, for small team meetings or highly interactive workshops, a simpler or more specialized platform might be preferable. Also, its performance could be impacted in areas with limited or unstable internet connections. Overall, it's an excellent tool for remote communication and collaboration, but its suitability may depend on the specific needs and circumstances.

Incentivized

HipChat was discontinued by Atlassian because it wasn't as versatile as Slack and couldn't handle Video/Audio calls as well as Zoom. It lacked the screen sharing capabilities of Skype and ScreenHero (now owned by Slack). It wasn't great at any particular area and its competitors were obviously better in those areas. This lack of versatility negatively impacted it's adoption at GLG, and I'd imagine the rest of world as well. HipChat excels at instant messaging communication (which is the one thing they got right) and although you could make specific rooms to chat about certain topics, Slack was already doing this way better. Overall it's impossible to recommend this software today. If I recall it was very expensive compared to better and more feature rich competitors. If you're seeking a bare bones method of communication you may consider the free version of it, but outside of that scenario, you are almost certainly better off going with a different product.

Incentivized

• Branding. Most platforms don't allow you the same flexibility in branding the webinar room as ClickMeeting. This makes your visitors enjoy a seamless experience from your website to your webcasts.
• Lightweight. There are no downloads required from the viewer's end at all (unlike other major platforms). This allows for a quick, easy experience for everyone logging in for the first time. It also eliminates many firewall issues that may exist on workplace computers.
• Customizable. You can literally reshape the way the presentation screen appears for your webcasts, with the ability to save different layouts and reuse them based on your needs. This makes it easy to execute several different types of web-based events without trying to fit your presentation model into a specific mold.

Incentivized

• HipChat is very stable and reliable. I have never had issues with not being able to connect or being able to communicate with others on HipChat.
• HipChat integrates quite well with other applications, such as Jira and Stash. This is a main selling point for my team. It provides a convenient feed of actions on a JIRA story or Stash pull request.
• HipCat does a good job of allowing 1-1 and group chats. It is simple to start a new conversation and it is easy to hold a group conversation and keep track of who is in the room.
• I like how HipChat has away/here/on mobile statuses. This makes it easy to see if a person is available to be contacted.

Incentivized

• Export Quality - Isn't the best, we upgraded our plan and still didn't see a difference
• No sound bugs in the last presentation - Still haven't gotten to the bottom of this but at 3 separate times, our webinar lost sound for what seemed to be no reason.

Incentivized

• Mobile app is not very responsive on iOS. Sometimes connection to Hipchat servers is taking too long even on good networks.
• Both mobile and desktop versions have no alphabetical or recent sorting for groups and chat rooms.
• Video and audio calls are pretty useless, they're slow and not always work.
• The whole user interface is simple but very outdated - apparently Atlassian didn't focus too much on Hipchat even though they tried in the last 2 years.

Incentivized

If they fix the bugs the last update gave that are causing hipchat to crash more often.

Incentivized

ClickMeeting solves many problems related to the organization of online meetings. Thanks to this platform, you can easily connect with other people from anywhere in the world without leaving your home. This saves time and travel costs. ClickMeeting also enables interactive exchange of information, presentations and documents, which allows for more effective teamwork. Additionally, the platform offers features such as meeting recording, allowing you to easily store and share information. ClickMeeting also provides high quality audio and video, which allows for smooth and effective online communication. All these benefits translate into time savings and increased work efficiency.

i like how its easy to login , create rooms or start private conversations . The best feature i like describing usability is searching history of conversation in either a room or private conversation just by typing single word .Easy file uploading and downloading .Mention feature is very easy to use which shows all the names starting with given letter .

Incentivized

ClickMeeting has never disappointed. This platform made us organize webinars and trainings for our target groups more often. Our internal communication has also improved thanks to the use of this tool. ClickMeeting responds to all our need and we are very glad that we decided to use it. It is a cost-effective tool which is quite important for NGO.

HipChat support was one of the best I've encountered. When we faced difficult tasks in terms of updates to infrastructure (where HipChat sits on top) or updates to the application itself, HipChat support was very responsive to our questions, concerns, and comments. HipChat also had some really good online documentation. We were able to find step-by-step guidelines and documentation when implementing new features or installing new updates/patches.

Incentivized

It was very simple.

I don't have insights as I was not a part of the implementation. However, I love the end product

Incentivized

In addition to its benefits for staff meetings and online courses, ClickMeeting offers a range of teaching tools that enhance the learning experience. These tools allow for interactive presentations, real-time collaboration, and engaging multimedia content. Furthermore, ClickMeeting's optimized video streaming capabilities minimize delays, ensuring a smooth and uninterrupted learning environment for students.

I've used Slack and it's much better app in comparison with HipChat. Slack is much faster than HipChat. Slack has strong user community and lot of documentation around how to use it. Product functionality and performance is superb with Slack compared to HipChat. Slack has more emojis and icons which brings them closer to how people use their cell phones in text conversations.

Incentivized

Actually I never shared of HipChat using with more than 25 persons in team simultaneously, but I believe it can be scaled for much largest collaboration teams. At least it works flawlessly for us, with transparent integration with Jira, and I am not see any reasons for some troubles for work at big scale.

Incentivized

• At the webinars I organize, I have between 50% and 70% of the attendees from the list of all those signed up! This is a very high conversion rate, which I achieve by automatically sending out reminders about the upcoming webinar. Yesterday the success rate was 20% attendance.

• HipChat has increased the effiency with which I am able to communicate with my coworkers, particularly those who work out of other offices. Having a light, portable messaging solution has been beneficial for checking in on small things without the need to send emails or schedule phone calls.

Incentivized