ClickGuard vs. Riskified

if you're big company who has niche market. and that niche market is somewhat similar to some nearby catagory that is irrelevant to you, ClickGaurd is perfect piece of puzzle here. distincts your relevant B2B traffic from single users who only requires pretty basic service. saves your click resource and efforts of lead generation.

Incentivized

To prevent CNP fraud in travel industry I believe that Riskified is well suited To prevent ATO, if you have customers that they dont use credit cards and they pay by bank transfer I believe that is not well suited

Incentivized

• One obvious positive is that it actually works. I have seen where there were all these click activities happening but the conversions did not come close to matching up.success.
• I'd also like to mention some of the features that were very useful to our campaigns. Features like IP Monitoring, Cross-Campaign Blocking, and Automatic Malicious Click Deflection.

• Collaboration; Riskified builds strong relationships with their clients and works to always meet the clients' needs
• Ascend; This is a great way for Riskifieds clients to meet, collaborate and learn from each other
• Innovations; Riskified puts a huge emphasis on listening to their clients and finding a way to meet their needs, whether it's chargeback related, fraud screening related or abuse related.

Incentivized

• The one thing I've noticed that I believe is a disadvantage would have to be the lack of support on weekends or holidays which is understandable but at the same time, I'm sure people expect to still be supported right around the clock if that is what is advertised.

• Missing functionality/ explanation: not having full understanding why some orders with multiple "red flags" are accepted/approved by Riskified
• Missing functionality: It would be great if there was an option to resubmit an order after approving a second look (so that the customer doesn't have to place a second order)
• The support I've received isn't always uniform (sometimes the agent will ask me to provide additional information about an order, sometimes they won't. It seems to be random?)

Incentivized

I actually do feel supported. I haven't needed much of it because the app works so well, but for the times I did, they were there and very capable.

We needed to spin up hundreds of accounts very quickly, and their team, within a few days, was able to spin up a custom workflow for our team to do this at scale - they moved heaven and earth to make it possible practically overnight.

Incentivized

Highly customized packages to choose from made ClickGAURD our first preference. The reviews and word of mouth around ClickGAURD were pretty positive. The support team was easily reachable and helped clear all our doubts in the initial phase itself.

Incentivized

I would say that the main difference between Riskified and Signifyd is the level of client service, which drives success in other aspects. We did not have a dedicated account manager with Signifyd, so there was no one to deal with issues. Signifyd's billing is also very messy, and we found that they did not reimburse us for a significant amount of chargebacks. Riskified's billing is easy to reconcile, and we've never had that issue.

Incentivized

• In this case, there is a steady return on investment as well as additional benefits. With the money I save, the app is basically free.

• Since implementing and working with Riskified we have seen a steady decrease in our fraud losses on our e-commerce orders. Riskified is able to quickly adjust its models to mitigate new trends
• By eliminating the need to "challenge" orders we have been able to save on staffing needed for manual review and we have seen a decrease in callback rates for our fraud reviewed orders.

Incentivized