Clickability (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clickability (discontinued)
Score 7.0 out of 10
N/A
Clickability was a content management system acquired by Upland Software in 2013 which provided a SaaS platform for web content creation, management, publishing, analytics, digital marketing, and online publishing for marketers and enterprises. It has been discontinued, and is no longer available.N/A
Pricing
Clickability (discontinued)
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Clickability (discontinued)
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Clickability (discontinued)
Features
Clickability (discontinued)
Security
Comparison of Security features of Product A and Product B
Clickability (discontinued)
6.9
Ratings
16% below category average
Role-based user permissions6.90 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of Product A and Product B
Clickability (discontinued)
6.5
Ratings
15% below category average
API5.10 Ratings
Internationalization / multi-language8.00 Ratings
Web Content Creation
Comparison of Web Content Creation features of Product A and Product B
Clickability (discontinued)
6.7
Ratings
14% below category average
WYSIWYG editor6.80 Ratings
Code quality / cleanliness6.00 Ratings
Admin section7.00 Ratings
Page templates7.00 Ratings
Library of website themes5.90 Ratings
Mobile optimization / responsive design5.90 Ratings
Publishing workflow7.90 Ratings
Form generator7.00 Ratings
Web Content Management
Comparison of Web Content Management features of Product A and Product B
Clickability (discontinued)
6.7
Ratings
9% below category average
Content taxonomy6.80 Ratings
SEO support6.00 Ratings
Bulk management6.80 Ratings
Availability / breadth of extensions5.90 Ratings
Community / comment management8.00 Ratings
User Ratings
Clickability (discontinued)
Likelihood to Recommend
7.0
(0 ratings)
Likelihood to Renew
5.5
(0 ratings)
Usability
7.5
(0 ratings)
Support Rating
7.6
(0 ratings)
Implementation Rating
7.3
(0 ratings)
User Testimonials
Clickability (discontinued)
Likelihood to Recommend
I think Clickability does a good job of organizing all the elements in a webpage. You clearly can choose what and where you need to be, via tabs. Some functions are redundant and cumbersome. Like switching an ad placement. We have a, b, c positions and it should be easier to move them around. Currently, it is not. You have to re-create the entire ad, with a different position. Not efficient.
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Pros
  • The ease of search for items by ID makes finding something quick and easy.
  • The system moves very fast, which enables us to respond to breaking news and get content up on the site quickly.
  • Making copies or opening read-only versions of stories are great so that one person can read while another person produces.
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Cons
  • Choosing ad size/placement should be easier than it is. Now, I have to re-create the whole thing.
  • When you "save" anything a pop-up comes up that is redundant.
  • Ad list only shows a limited number. It's not until you click on one and cancel it out, then you can see all the listings. A bit tedious and redundant.
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Likelihood to Renew
As mentioned in the last questions we are going to use a competitor brand next year. I think the issues are trying to find and fix problems from the previous programer. The steep learning curve and lack of mobile and social sharing capabilities. Things that I like are the strength of the programing which comes with a trade off. The ease for those who don't know markup to make updates to the website. Clickability isn't the easiest and can be difficult to find the content that you are interested in. We will not be using it next year.
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Usability
My experience with Clickability has been mostly positive but there are a few areas for improvement. It's generally easy to learn and use on a daily basis. I can move fast and do my job with speed with needed. But there is some clunky functionality with targeting and page building. My rating would be higher if some improvements were made.
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Support Rating
I found that some agents were better then others, usually you have an account representative and that I would consider level 1 support. To get really complex answers you need to talk with an engineer.
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Implementation Rating
Overall, it was pretty seemless to switch the sites over.
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Alternatives Considered
I have mainly worked with open source content management systems like Wordpress, Drupal and Joomla!. Clickability is far more customizable and elegant to code things yourself. The main downfall of Clickabliity is the lack of community developed modules and plugins. If there were developers creating these of wide spread use, Clickability would be a must have for any business.
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Return on Investment
  • I know a big positive is the fact that it is always-on. We are the leading news corporation for our state, and in many markets, nationwide. We pride ourselves on our strong ethics in the community and thus need to exude reliability to maintain the trust of these communities. Having a website fail periodically erodes that reliable perception.
  • It has allowed different areas of the company to approach our team and work in a cohesive manner.
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ScreenShots