Clear C2 C2CRM vs. SAP Business One

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.

Incentivized

SAP Business One would be more useful if it contained tools to acommodate the growing need of online sales. A more complete shipping module which handles tracking numbers with the common couriers would be great. A built in warehouse management system would be great designed to be used with barcode scanners

Incentivized

• It helps you in decision-making for every possible opportunity present according to your terms and conditions with a lesser rate of loss.
• It can be interconnected with other tools having an amazing experience to use.
• It also assists you in making more clientele over the analysis of sales organizations, [bringing] up potential customers, and [providing] you strategies for making better customer relationships.

• Customized Reports to fit the companies' special configuration and needs.
• Individual interfaces for many aspects of the business; manufacturing, inventory, sales, distribution, service, etc. Each department can have its own space.
• All the modules are connected and can interact with one another.

Incentivized

• It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
• It possesses all the features we needed most, but there should be remote access and asset management too.
• High-quality networking is required to complete the procedure otherwise its various features can be lost.

Incentivized

• Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
• Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
• Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.

Incentivized

I cannot run my business without SAP Business One in place. I only consult on on product and that is SAP Business One. Business volume goes to zero if I don't use SAP Business One. It is the best product on the market - head and shoulders above other ERP packages I have looked at or implemented in the past.

Incentivized

I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.

I rate SAP Business One's overall usability as excellent (10). The system has a user friendly interface that is easy to navigate. I enjoy how much SAP Business One helps to simplify everyday work tasks. This is a wonderful asset for any organization to use across any and all departments.

Incentivized

The SAP Business One software is up and running every time
you need it as it was planned. In more than 6 years that we have been
using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.

Incentivized

SAP Business One performance depends mostly on the speed of your internal servers, should you have the solution on premise as we do. Sometimes the system tends to be a little slower for some users when others are executing really big reports of performing some batch loads, but generally, the performance is acceptable to all the users.

Incentivized

C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.

Incentivized

We had some complex questions and went in a loop with calls emails etc. They where unable to find the right person to talk with us, and when we found 1 he was unable to reach... We ended up working with a local profession for the implementation, and that went smoothly. I would suggest SAP to start with that if there are complex projects...

Incentivized

The training I get was a consultant level training, so it's basically a 6 weeks training covering every aspect and every module of the system. It covered most common use cases and exercise training so you can get along with the software, as well as examples so there culd be a better understanding.

Incentivized

Over the past two years SAP has added a great deal of new SAP Business One on-line training for version 9.0 and 9.1. Most of the training is very strong, but some is difficult to understand and follow. Additionally, SAP still has a few holes in their on-line training around Production, Bill-of-Materials, MRP and Service.

Incentivized

These implementations are not easy. Even a standard implementation can be difficult. With a never-been-done-before implementation, the implementation team and the user team need to be thorough with planning, make a decision on key points, and stick to them before any design happens. Our biggest challenge was not from StellarOne, rather it was from the mid-implementation decisions from our internal team. StellarOne did a great job warning us, implementing our decision, and then helping us adjust our SAP to handle the new direction we took.

Incentivized

It is the best CRM software in the market because its sale area is very enjoyable. Almost all features and tools of C2CRM are good. They give good customer service.

SAP Business One is a good fit for an organization that wants to transform its business operation with a reasonable cost for migration from the legacy system. SAP Business One can match and support the organization needs because it has most of the best business practices deployed in its core modules so the organization can adapt to the standardized business process by choosing SAP Business One solution. Single source of data and information visibility is the huge benefit of using SAP Business One.

Incentivized

For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there.
Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.

Incentivized

• Positive Management of Special Offers
• Positive Management of Strategic Goals
• Positive Management of Projects/Forecasting

Incentivized

• SAP Business One is intentionally designed keeping flexibility in mind
• This software can be deployed on-premise or on cloud and you can change the on-premise hosting to cloud anytime in the future
• It is designed from the ground up. SAP Business One is an affordable product that is quick to install, easy to use, and simple to maintain.

Incentivized