ClayHR vs. QuickBooks Desktop Pro

We took the trial of 3 HR software before going with BizMerlinHR. We wanted to have a comprehensive HR solution to cover our Paperless employee records, employee onboarding, PTO, Timesheets and Employee Performance Management. We were not looking for an Applicant Tracking system and Retention management module, but when we saw the functionality and easy use we were completely sold to those modules as well. It was like add-on but the price of everything was more economical than the other software that we were reviewing

What I think the QuickBooks Desktop Pro is well suited: 1) Easy to use and effective to navigate while satisfying our financial and accounting functions' needs 2) We upgraded the version from the QuickBooks Desktop to Desktop Pro for its advanced functions and the ability to track the different projects/programs that are essential to organization.

Incentivized

• Multiple integrations including LinkedIn for Business, Okta, and QuickBooks Online Advanced.
• Payroll management.

Incentivized

• It is easy to manage and adjust inventory on hand.
• It is easy to make reports and customize them to your needs.
• We also use it to pay our employees directly.
• It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.

Incentivized

• Wall of fame or the feedback given to the users cannot be controlled. The users cannot choose or control who can view their wall of fame.
• The dashboard is customizable at organization and geography level but cannot be customized at the individual level.
• The filter on archived goals does not work properly using text search.

• QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
• QuickBooks Desktop Pro does not have 2FA.
• QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.

Incentivized

I'd love to keep using it, and do intend to - though we've not been pleased with price increases over the past several years. In fact, we used to subscribe to the payroll service, but QuickBooks priced themselves out of reach for us, so we discontinued that. Currently, pricing would be the primary reason for NOT renewing, if we didn't.

Incentivized

It is a great software that does everything a small business needs it to do, but there are just a few bugs and quirks that make additional software necessary. The slowness of the software occasionally might eventually be overshadowed by the quickness of cloud-based software though.

Incentivized

I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software

Incentivized

They are awful. Intuit doesn't spend real money on support. They appear to have typically said, first-level script readers who are sending messages to the senior people for anything even a little bit difficult. Many of them don't speak particularly good English. Considering that they recently doubled (or, if you are paying annually, tripled) their pricing, and touted as one of the benefits that it includes [..] support, it's a real ripoff. However, we have to use the product because it is ubiquitous. I look forward to the day a competitor comes up with something good enough, which has excellent support, that matches all the features QuickBooks Desktop Pro currently has [...] or at least gives us a way to have all the functionality we currently have without excessive sacrifice [...] so that we can switch. I was very satisfied with QuickBooks for many years. This latest [rise] in price, and their sheer gall at touting the benefit of the 100 to 200% increase as being [the] inclusion of support, is what turned me so far against them.

Incentivized

Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.

We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.

Incentivized

We took the trial of 3 HR software before going with BizMerlinHR. We wanted to have a comprehensive HR solution to cover our Paperless employee records, employee onboarding, PTO, Timesheets and Employee Performance Management. We were not looking for an Applicant Tracking system and Retention management module, but when we saw the functionality and easy use we were completely sold to those modules as well. It was like add-on but the price of everything was more economical than the other software that we were reviewing. Also, they really mean when they say "No setup fees" - because they helped us move all of our legacy data into the new system at no extra charge and helped us integrate with QuickBooks online. They definitely provide the best value of money when comparing the same set of features.

We have been using BizMerlinHR since 2018, and both our HR managers and users are very happy.

Zoho had great end-user support and it was almost as simple to learn and was as easy to use. But its reports were not as [customizable] as QuickBooks Desktop Pro, and its job cost and department accounting [were] more cumbersome than QuickBooks Desktop Pro was. In addition, while I like an underdog (Zoho) the fact is that it is easier to find staff that [is] comfortable with QuickBooks Desktop Pro than anything else on the market.

Incentivized

• In terms of costs, it is a very accessible platform, it is flexible and very easy to process the payroll, we also synchronize it directly with Linkedin for job announcements.

Incentivized

• QuickBooks Desktop Pro is a no hassle accounting solution that ticks a lot of boxes. It almost never disappoints and organizations will usually keep using it for many years. If anything, the only time I've seen an organization migrate away from it is if they have specific accounting needs, or if the organization has grown to the point that they need a more robust accounting solution. Even then, QuickBooks can usually be maintained within another accounting software system for specific functions, like A/R & A/P for example.

Incentivized