TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clari

    Score9.9 out of 10
    N/AClari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.N/A

    Zoom Revenue Accelerator

    Score8.9 out of 10
    N/AZoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.N/A
    Pricing
    ClariZoom Revenue Accelerator
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ClariZoom Revenue Accelerator
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    ClariZoom Revenue Accelerator
    Considered Both Products
    Clari
    No answer on this topic
    Zoom
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    100%
    Would buy again
    30 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    15 Answers
    97%
    Happy with the feature set
    29 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    100%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    8 Answers
    80%
    Implementation went as expected
    16 Answers
    Features
    ClariZoom Revenue Accelerator
    Sales Forecasting Features
    Comparison of Sales Forecasting Features features of Clari and Zoom Revenue Accelerator
    Feature
    Clari
    9.9
    1 Ratings
    14% above category average
    Zoom Revenue Accelerator
    -
    Ratings
    Quick Dashboard/Forecast10.01 Ratings00 Ratings
    Sales Visuals10.01 Ratings00 Ratings
    Sales Forecast Templates9.01 Ratings00 Ratings
    Sales Forecasting Factors10.01 Ratings00 Ratings
    Sales Forecast Review10.01 Ratings00 Ratings
    Sales Forecasting Management10.01 Ratings00 Ratings
    Custom Forecast Models10.01 Ratings00 Ratings
    Record of Previous Sales Forecasts10.01 Ratings00 Ratings
    Sales Forecast Collaboration:10.01 Ratings00 Ratings
    CRM Data Import10.01 Ratings00 Ratings
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Clari and Zoom Revenue Accelerator
    Feature
    Clari
    -
    Ratings
    Zoom Revenue Accelerator
    7.5
    9 Ratings
    6% below category average
    Speech-to-Text Transcription00 Ratings8.18 Ratings
    Keyword Detection00 Ratings7.79 Ratings
    Sentiment Analysis00 Ratings6.99 Ratings
    Speaker Diarization00 Ratings7.59 Ratings
    Call Recording Playback00 Ratings7.79 Ratings
    Call Summarization00 Ratings8.19 Ratings
    Conversion Metrics00 Ratings7.39 Ratings
    Keyword Search & Retrieval00 Ratings7.99 Ratings
    Call Tagging00 Ratings7.26 Ratings
    Integration with CRM Systems00 Ratings6.58 Ratings
    Best Alternatives
    ClariZoom Revenue Accelerator
    Small Businesses
    No answers on this topic
    Clari Copilot
    Score8.6 out of 10
    Medium-sized Companies
    No answers on this topic
    Gong
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    Chorus by ZoomInfo
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClariZoom Revenue Accelerator
    Likelihood to Recommend
    10.0
    (28 ratings)
    8.2
    (29 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    6.0
    (1 ratings)
    Usability
    10.0
    (5 ratings)
    7.3
    (5 ratings)
    Support Rating
    10.0
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    9.4
    (3 ratings)
    -
    (0 ratings)
    Data Sources
    9.2
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    ClariZoom Revenue Accelerator
    Likelihood to Recommend
    Clari
    This is the only forecasting tool you need. Best for CSMs renewal forecasting. Can even forecast churn as far out as you'd like. Example: we forecast 3 quarters out (even if it's just a rough guess). Helps ELT determine OKRs for H1 & H2. Best for Sales for net new opps or existing customer expansions. We're able to segment and see that mid market is closing more deals in a specific tool than enterprise and can segment down by industry or AE/CSM to see what's working and what's not
    Incentivized
    Read full review
    Zoom
    Zoom Revenue Accelerator excels at the everyday conversations, clients wanting to understand the market, how to use the product, or just to have a chat with their broker. ZRA eats these up, provides accurate sentiment analysis, and decent enough summaries that we can start to gleam insight from the myriad conversations our client facing team are exposed to each day. Where it doesn't fully align with our business model is how it integrates with our CRM. ZRA is built for the B2B industry, and wants to attach conversations to contacts associated with deals in pipelines etc. It as a product has a poor grasp on the day to day interactions B2C businesses have with their clients, and Zoom have a lot of opportunity ahead at solving those problems.
    Read full review
    Pros
    Clari
    • Creates call summary and add them in created tags to help us to targeted monitoring.
    • Help us create battlecards that agents can use on live calls.
    • Help us create library and playbook of good and bad calls for training.
    • Help us provide a call overview by team.
    Incentivized
    Read full review
    Zoom
    • Summarize customer interactions
    • Easily locate conversations where key terms are mentioned
    • Insight into competitors
    • Personal statistics tracking such as overall sentiment, patience, engagement
    Read full review
    Cons
    Clari
    • Occasionally it can be difficult to save specifically formatted criteria views
    • The QBR dashboard has a lot of information on it, would be helpful if that was simplified to show what is most important
    • The Salesforce integration is not immediate, so when updating opps it can take Clari 10-15 minutes to accurately reflect (but honestly still works great)
    Incentivized
    Read full review
    Zoom
    • Keep improving the Salesforce integration, bring a lightning component into Salesforce with Visualforce
    • Notifications for when users stop recordings or delete them
    • Notifications for when managers see a users recordings
    • Notifications for recordings with big deals or named accounts (custom filtering)
    • Slack notifications for processes recordings for calls with deals/accounts that meet conditions for filters
    Incentivized
    Read full review
    Likelihood to Renew
    Clari
    I will renew my Clari Subscription for many reasons. 1. Streamlines Sales - Clari automates many manual tasks like note-taking and transcripts. This frees my sales team so they can focus on closing deals. 2. Increased customer retention - Clari helps me identify potential churn risks and take proactive measures. 3. AI-Driven Insights
    Incentivized
    Read full review
    Zoom
    It has certainly been useful, but now it overlaps with other tools we are using so probably we will have to be harder on ROI here
    Incentivized
    Read full review
    Usability
    Clari
    Because i never had issues with using the product it is more that the departments that need to set up all fields for the sales teams can use more training and guidance to quickly get the right results using Clari
    Incentivized
    Read full review
    Zoom
    Once you're through the setup it couldn't be easier. For our client facing team members it was very much an experience of. Today you're using "App A" and tomorrow log into Zoom and you're all setup. Zoom Revenue Accelerator is effortless for an end user to pick up and start using. But the setup is where you need help to understand. Various things with where recordings are stored, how calls are routed, and even who can access what phone numbers and recordings can be challenging to setup without help. And a number of docs aren't as up to date as they could be, given the Zoom UI can change so rapidly. Once they solve the sprawling admin side of the product, it'll be a 10 out of 10.
    Read full review
    Reliability and Availability
    Clari
    During the last 5 years, we have never faced unplanned outages
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Performance
    Clari
    The system is usually fast and loads quickly. Occasional slowness is observed during processing heavy uploads or downloads.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Support Rating
    Clari
    Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    In-Person Training
    Clari
    We had one session of in-person training conducted in our office.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Online Training
    Clari
    Clari has good training materials, videos, and documentation.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Implementation Rating
    Clari
    No more the better there is a plan and technical support the business needs and functionalities can be created for the company to use it like that
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Alternatives Considered
    Clari
    At the time of selection, Clari was a more mature product than Xactly Forecasting. We did not want to experience growing pains with Xactly. Pipeline Inspection from SFDC was just becoming available. We had already selected Clari before we learned about Pipeline Inspection.
    Incentivized
    Read full review
    Zoom
    Chorus.ai is very similar to Zoom IQ. I think the sales team should invest in either product. I was not involved in the purchasing process so I am not sure why one company was chosen over the other for us to work with.
    Incentivized
    Read full review
    Scalability
    Clari
    Clari is worth the investment with its advanced forecasting and pipeline management. They have a unified revenue platform that serves as a single source of truth for revenue data.
    Incentivized
    Read full review
    Zoom
    No answers on this topic
    Return on Investment
    Clari
    • I no longer spend hours reconciling spreadsheets or guessing which opportunities are real - Clari shows me exactly where to focus to drive results.
    • I have consistently hit my quota the last 3 quarters thanks to Clari's precision and detailed insights.
    Incentivized
    Read full review
    Zoom
    • Allows me to be Building repeatable scalable processes! Being authentic and creating more humility amongst the locker room.
    • Provides stark contrast to those reps in the middle of the pack vs high activity top performers. I don’t always “see” the winning behaviors of the top reps, the win through effort, but many have a lot to learn about themselves and have even more opportunity to win more!
    • Provides self awareness and coaching opportunities for the individual producers on their own
    Read full review
    ScreenShots

    Zoom Revenue Accelerator Screenshots

    Screenshot of post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores. This can display sales deals by stage, size, teams, opportunity name, with analytics for the number of interactions, competition, and customer sentiments to identify sales improvements.Screenshot of the meetings and call review, that includes insights such as talk-listen ratio, talking speed, sentiment analysis, and more. This provides a search source of truth for customer conversations that simplifies preparing for sales calls, onboarding accounts, and collaborating across the revenue team.Screenshot of a curated playlists of recording snippets to get new sellers up to speed faster and provide more impactful training. This also gives marketing teams access to sales calls to understand which messages are working and which are not, and displays which competitors are mentioned the most, why sales is winning or losing against them, and what sentiments are commonly associated with them.