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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Zoom Revenue Accelerator

    Score8.9 out of 10
    N/AZoom Revenue Accelerator , the evolution of Zoom IQ, is a conversation intelligence tool, available for users of Zoom Meetings.N/A
    Pricing
    Zoom Revenue Accelerator
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    Zoom Revenue Accelerator
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Zoom Revenue Accelerator
    Considered Both Products
    Zoom
    Chose Zoom Revenue Accelerator
    Comparable but easier to bake in since already our web conference standard
    Incentivized
    Chose Zoom Revenue Accelerator
    Zoom is way better than all of them.
    Incentivized
    Chose Zoom Revenue Accelerator
    Lower cost
    Incentivized
    Chose Zoom Revenue Accelerator
    Zoom fit into our workflow better than the rest. While all the other tools certainly worked well, and could do the job, we felt the most comfortable with Zoom. In particular the ease of use. Specifically, at the time we were assessing the tools Aircall was a product we had used …
    Incentivized
    Chose Zoom Revenue Accelerator
    AI features with conversations is solid and directly helps the business
    Incentivized
    Chose Zoom Revenue Accelerator
    Salesforce Sales AI auto updates records in SF. Provides predictions, trends & insights into deals. Generative call summaries, key take-aways, prospecting low code & fully integrated in SF. We chose Zoom Revenue Accelerator because is complemented our requirement of Zoom …
    Incentivized
    Chose Zoom Revenue Accelerator
    Zoom Revenue Accelerator gives us better automatic metrics than Gong, better conversational parsing, and very valuable follow up data. We went with Revenue Accelerator so we could get those benefits and also simplify our tech stack by vertically integrating video calls with …
    Incentivized
    Chose Zoom Revenue Accelerator
    I mainly went with Zoom Revenue Accelerator because I wanted it to work very well, as natively as possible, with the Zoom ecosystem we have at my company.

    We use Zoom for our meetings, and in some teams we also use Zoom Phone, which also works quite well with Zoom Revenue …
    Incentivized
    Chose Zoom Revenue Accelerator
    Built into our customer facing communication software.
    Incentivized
    Chose Zoom Revenue Accelerator
    For sales management, Gong has greater more useful tools and an easier user interface making it easier specially for managers to organize coaching and feedback calls per rep. Chorus.ai does mainly the same but lags behind Gong on user experience so I won´t put this as a pro …
    Incentivized
    Chose Zoom Revenue Accelerator
    Have not used anything similar.
    Incentivized
    Chose Zoom Revenue Accelerator
    I use Zoom IQ as the first software of this type provided for free by my University. Although other similar software (Webex) is also used at my University, I have never used it. So I do not know what to say about it. My other colleagues at the University also do not use similar …
    Incentivized
    Chose Zoom Revenue Accelerator
    None of them
    Incentivized
    Chose Zoom Revenue Accelerator
    Gong is another great tool and primarily focused on conversion. Zoom IQ is kind of add on over your Zoom but Gong is only conversion focused so little edge over that. But zooms accuracy we found to be better in certain cases when compared to Gong. Zoom is more easier to use as …
    Incentivized
    Chose Zoom Revenue Accelerator
    Zoom IQ is the easiest interface in my opinion and it also integrates with zoom which most companies already use on a regular basis. The price point is the same to its competition. For us it was a no brainer.
    Incentivized
    Chose Zoom Revenue Accelerator
    They have a wide variety of services that they are willing to negotiate and bundle into the deal. They are easy to work with and have a seamless way to integrate with our system.
    Incentivized
    Chose Zoom Revenue Accelerator
    Chorus.ai is very similar to Zoom IQ. I think the sales team should invest in either product. I was not involved in the purchasing process so I am not sure why one company was chosen over the other for us to work with.
    Incentivized
    Chose Zoom Revenue Accelerator
    Zoom IQ is much better than most of its competitors. As I've said Zoom helped us a lot in our business so that is the reason why the company has chosen Zoom IQ. It is relatively much cheaper than most of its competitors as well. Easy to use (slightly) and user friendly.
    Incentivized
    Chose Zoom Revenue Accelerator
    We already use zoom as our virtual meeting platform and the integrations this tool has with our existing tech stack were seamless. That was the major reason for us to select Zoom IQ over Level AI.
    Incentivized
    Chose Zoom Revenue Accelerator
    The features these sales enablement tools provide are pretty much the same in the aspect of usability and functionality. The advantage Zoom IQ gets over others is easy of integrating it with the default communication and collaboration tool from Zoom. Keeping things connected …
    Incentivized
    Chose Zoom Revenue Accelerator
    Gong had to many features that would have done unused, Zoom IQ was a way to start out and get things going and making sure there was a for for sales IQ in the sales department before going all in
    Incentivized
    Chose Zoom Revenue Accelerator
    Better overall platform
    provides real time updates
    better user interface
    Incentivized
    Chose Zoom Revenue Accelerator
    I would say that Webex is almost similar to Zoom in regards to the enhancements and usage. The UI of Webex is a bit simpler. Whereas the zoom UI has a lot of information and a first-time user might need some time to get used to it. Zoom is way very inferior to GoToMeeting …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    30 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    29 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    20 Answers
    Implementation went as expected
    80%
    Implementation went as expected
    16 Answers
    Features
    Zoom Revenue Accelerator
    Conversation Intelligence Software Features
    Comparison of Conversation Intelligence Software Features features of Zoom Revenue Accelerator
    Feature
    Zoom Revenue Accelerator
    7.5
    9 Ratings
    6% below category average
    Speech-to-Text Transcription8.18 Ratings
    Keyword Detection7.79 Ratings
    Sentiment Analysis6.99 Ratings
    Speaker Diarization7.59 Ratings
    Call Recording Playback7.79 Ratings
    Call Summarization8.19 Ratings
    Conversion Metrics7.39 Ratings
    Keyword Search & Retrieval7.99 Ratings
    Call Tagging7.26 Ratings
    Integration with CRM Systems6.58 Ratings
    Best Alternatives
    Zoom Revenue Accelerator
    Small Businesses
    Clari Copilot
    Score8.6 out of 10
    Medium-sized Companies
    Gong
    Score9.1 out of 10
    Enterprises
    Chorus by ZoomInfo
    Score8.5 out of 10
    All AlternativesView all alternatives
    User Ratings
    Zoom Revenue Accelerator
    Likelihood to Recommend
    8.2
    (29 ratings)
    Likelihood to Renew
    6.0
    (1 ratings)
    Usability
    7.3
    (5 ratings)
    User Testimonials
    Zoom Revenue Accelerator
    Likelihood to Recommend
    Zoom
    Zoom Revenue Accelerator excels at the everyday conversations, clients wanting to understand the market, how to use the product, or just to have a chat with their broker. ZRA eats these up, provides accurate sentiment analysis, and decent enough summaries that we can start to gleam insight from the myriad conversations our client facing team are exposed to each day. Where it doesn't fully align with our business model is how it integrates with our CRM. ZRA is built for the B2B industry, and wants to attach conversations to contacts associated with deals in pipelines etc. It as a product has a poor grasp on the day to day interactions B2C businesses have with their clients, and Zoom have a lot of opportunity ahead at solving those problems.
    Read full review
    Pros
    Zoom
    • Summarize customer interactions
    • Easily locate conversations where key terms are mentioned
    • Insight into competitors
    • Personal statistics tracking such as overall sentiment, patience, engagement
    Read full review
    Cons
    Zoom
    • Keep improving the Salesforce integration, bring a lightning component into Salesforce with Visualforce
    • Notifications for when users stop recordings or delete them
    • Notifications for when managers see a users recordings
    • Notifications for recordings with big deals or named accounts (custom filtering)
    • Slack notifications for processes recordings for calls with deals/accounts that meet conditions for filters
    Incentivized
    Read full review
    Likelihood to Renew
    Zoom
    It has certainly been useful, but now it overlaps with other tools we are using so probably we will have to be harder on ROI here
    Incentivized
    Read full review
    Usability
    Zoom
    Once you're through the setup it couldn't be easier. For our client facing team members it was very much an experience of. Today you're using "App A" and tomorrow log into Zoom and you're all setup. Zoom Revenue Accelerator is effortless for an end user to pick up and start using. But the setup is where you need help to understand. Various things with where recordings are stored, how calls are routed, and even who can access what phone numbers and recordings can be challenging to setup without help. And a number of docs aren't as up to date as they could be, given the Zoom UI can change so rapidly. Once they solve the sprawling admin side of the product, it'll be a 10 out of 10.
    Read full review
    Alternatives Considered
    Zoom
    Chorus.ai is very similar to Zoom IQ. I think the sales team should invest in either product. I was not involved in the purchasing process so I am not sure why one company was chosen over the other for us to work with.
    Incentivized
    Read full review
    Return on Investment
    Zoom
    • Allows me to be Building repeatable scalable processes! Being authentic and creating more humility amongst the locker room.
    • Provides stark contrast to those reps in the middle of the pack vs high activity top performers. I don’t always “see” the winning behaviors of the top reps, the win through effort, but many have a lot to learn about themselves and have even more opportunity to win more!
    • Provides self awareness and coaching opportunities for the individual producers on their own
    Read full review
    ScreenShots

    Zoom Revenue Accelerator Screenshots

    Screenshot of post-meeting analysis that includes transcription highlights as well as sentiment and engagement scores. This can display sales deals by stage, size, teams, opportunity name, with analytics for the number of interactions, competition, and customer sentiments to identify sales improvements.Screenshot of the meetings and call review, that includes insights such as talk-listen ratio, talking speed, sentiment analysis, and more. This provides a search source of truth for customer conversations that simplifies preparing for sales calls, onboarding accounts, and collaborating across the revenue team.Screenshot of a curated playlists of recording snippets to get new sellers up to speed faster and provide more impactful training. This also gives marketing teams access to sales calls to understand which messages are working and which are not, and displays which competitors are mentioned the most, why sales is winning or losing against them, and what sentiments are commonly associated with them.