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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clari

    Score9.8 out of 10
    N/AClari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.N/A

    Spiky

    Score10 out of 10
    N/ASpiky uses the power of AI to gain insights into how well a meeting is going, identify areas for improvement, and determine the path of improvement. Use Cases: Leverages customer insights to prioritize the needs and reactions of the customers to increase sales performance. Faster training. Utilizes insights and leads sales team to maximum potential with asynchronous sales team training. Intelligent…N/A
    Pricing
    ClariSpiky
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ClariSpiky
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    ClariSpiky
    Sales Forecasting Features
    Comparison of Sales Forecasting Features features of Clari and Spiky
    Feature
    Clari
    9.9
    1 Ratings
    14% above category average
    Spiky
    -
    Ratings
    Quick Dashboard/Forecast10.01 Ratings00 Ratings
    Sales Visuals10.01 Ratings00 Ratings
    Sales Forecast Templates9.01 Ratings00 Ratings
    Sales Forecasting Factors10.01 Ratings00 Ratings
    Sales Forecast Review10.01 Ratings00 Ratings
    Sales Forecasting Management10.01 Ratings00 Ratings
    Custom Forecast Models10.01 Ratings00 Ratings
    Record of Previous Sales Forecasts10.01 Ratings00 Ratings
    Sales Forecast Collaboration:10.01 Ratings00 Ratings
    CRM Data Import10.01 Ratings00 Ratings
    User Ratings
    ClariSpiky
    Likelihood to Recommend
    10.0
    (28 ratings)
    10.0
    (8 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    9.4
    (3 ratings)
    -
    (0 ratings)
    Data Sources
    9.2
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    ClariSpiky
    Likelihood to Recommend
    Clari
    This is the only forecasting tool you need. Best for CSMs renewal forecasting. Can even forecast churn as far out as you'd like. Example: we forecast 3 quarters out (even if it's just a rough guess). Helps ELT determine OKRs for H1 & H2. Best for Sales for net new opps or existing customer expansions. We're able to segment and see that mid market is closing more deals in a specific tool than enterprise and can segment down by industry or AE/CSM to see what's working and what's not
    Incentivized
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    Spiky.AI
    Spiky sales coaching powered by AI. The difference between sales coaching and sales training is that coaching is all about improving what is already going on in your sales operations, so the results come faster for two reasons: a) Personalized recommendations to each member of the team based on analysis of their current sales meetings and performance. b) The recommendations and suggestions can be prioritized for implementation based on results. Sales training is about general best practices and skills that need to be acquired and practiced by your team for a certain time before you can see the results. It's more general, less effective, and less immediate. Spiky is sales coaching on steroids.
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    Pros
    Clari
    • Creates call summary and add them in created tags to help us to targeted monitoring.
    • Help us create battlecards that agents can use on live calls.
    • Help us create library and playbook of good and bad calls for training.
    • Help us provide a call overview by team.
    Incentivized
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    Spiky.AI
    • Insights into sales team performance and opportunities for improvement.
    • Seamless interface to support a large sales team with call summaries, analytics, and helpful coaching.
    • Easy to implement and rollout across my org.
    • No development resources required to integrate and get started.
    • Better value than similar tools I've used in the past.
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    Cons
    Clari
    • Occasionally it can be difficult to save specifically formatted criteria views
    • The QBR dashboard has a lot of information on it, would be helpful if that was simplified to show what is most important
    • The Salesforce integration is not immediate, so when updating opps it can take Clari 10-15 minutes to accurately reflect (but honestly still works great)
    Incentivized
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    Spiky.AI
    • I don't particularly appreciate that it's only available in English.
    • We do also operate with customers in South America, where all conversations are carried in Spanish, so presently, we can only enjoy the competitive advantages in half of our sales operations.
    • This kind of breakthrough technology should be available globally.
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    Likelihood to Renew
    Clari
    I will renew my Clari Subscription for many reasons. 1. Streamlines Sales - Clari automates many manual tasks like note-taking and transcripts. This frees my sales team so they can focus on closing deals. 2. Increased customer retention - Clari helps me identify potential churn risks and take proactive measures. 3. AI-Driven Insights
    Incentivized
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    Spiky.AI
    No answers on this topic
    Usability
    Clari
    Because i never had issues with using the product it is more that the departments that need to set up all fields for the sales teams can use more training and guidance to quickly get the right results using Clari
    Incentivized
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    Spiky.AI
    No answers on this topic
    Reliability and Availability
    Clari
    During the last 5 years, we have never faced unplanned outages
    Incentivized
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    Spiky.AI
    No answers on this topic
    Performance
    Clari
    The system is usually fast and loads quickly. Occasional slowness is observed during processing heavy uploads or downloads.
    Incentivized
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    Spiky.AI
    No answers on this topic
    Support Rating
    Clari
    Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
    Incentivized
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    Spiky.AI
    No answers on this topic
    In-Person Training
    Clari
    We had one session of in-person training conducted in our office.
    Incentivized
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    Spiky.AI
    No answers on this topic
    Online Training
    Clari
    Clari has good training materials, videos, and documentation.
    Incentivized
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    Spiky.AI
    No answers on this topic
    Implementation Rating
    Clari
    No more the better there is a plan and technical support the business needs and functionalities can be created for the company to use it like that
    Incentivized
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    Spiky.AI
    No answers on this topic
    Alternatives Considered
    Clari
    At the time of selection, Clari was a more mature product than Xactly Forecasting. We did not want to experience growing pains with Xactly. Pipeline Inspection from SFDC was just becoming available. We had already selected Clari before we learned about Pipeline Inspection.
    Incentivized
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    Spiky.AI
    Spiky.ai has a unique approach for layering in sentiment/emotional analysis, which makes it much easier to review calls with the context. For example, sales reps and managers can capture how customers react to demos, new product features, different talk tracks, answers to questions or objections etc. This would be super hard to analyze (and very subjective) and do without Spiky's assistance on calls. There is so much data from video calls that are not captured by traditional tools like Gong and Spiky is adding super powers that help everyone better understand what is working or isn't working.
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    Scalability
    Clari
    Clari is worth the investment with its advanced forecasting and pipeline management. They have a unified revenue platform that serves as a single source of truth for revenue data.
    Incentivized
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    Spiky.AI
    No answers on this topic
    Return on Investment
    Clari
    • I no longer spend hours reconciling spreadsheets or guessing which opportunities are real - Clari shows me exactly where to focus to drive results.
    • I have consistently hit my quota the last 3 quarters thanks to Clari's precision and detailed insights.
    Incentivized
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    Spiky.AI
    • Increased accuracy of qualified leads from discovery calls.
    • Improved conversion rate of qualified leads to closed/won opportunities.
    • Higher ROI on sales activities by enabling them to get support from their manager quickly.
    Read full review
    ScreenShots

    Spiky Screenshots

    Screenshot of displays of attention, emotion, and inclusivity responses with communication, vocal, and language metrics - this provides actionable insights and the sentiment meaning behind the meeting and reactions.Screenshot of continuous support for coaching to close more and more significant deals.Screenshot of sales conversations tracking, which supports upskilling and onboarding, deal closing, and desired outcomes. Spiky drives deeper connections with sales teams with customers and ensure emotional continuity during follow-ups.