Clari vs. Spiky

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Clari
Score 9.8 out of 10
N/A
Clari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.N/A
Spiky
Score 10.0 out of 10
N/A
Spiky uses the power of AI to gain insights into how well a meeting is going, identify areas for improvement, and determine the path of improvement. Use Cases: Leverages customer insights to prioritize the needs and reactions of the customers to increase sales performance. Faster training. Utilizes insights and leads sales team to maximum potential with asynchronous sales team training. Intelligent…N/A
Pricing
ClariSpiky
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ClariSpiky
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ClariSpiky
Features
ClariSpiky
Sales Forecasting Features
Comparison of Sales Forecasting Features features of Product A and Product B
Clari
9.9
Ratings
14% above category average
Spiky
-
Ratings
Quick Dashboard/Forecast10.00 Ratings00 Ratings
Sales Visuals10.00 Ratings00 Ratings
Sales Forecast Templates9.00 Ratings00 Ratings
Sales Forecasting Factors10.00 Ratings00 Ratings
Sales Forecast Review10.00 Ratings00 Ratings
Sales Forecasting Management10.00 Ratings00 Ratings
Custom Forecast Models10.00 Ratings00 Ratings
Record of Previous Sales Forecasts10.00 Ratings00 Ratings
Sales Forecast Collaboration:10.00 Ratings00 Ratings
CRM Data Import10.00 Ratings00 Ratings
Best Alternatives
ClariSpiky
Small Businesses
Salesforce Sales Cloud
Salesforce Sales Cloud
Score 8.7 out of 10
Dialpad Sell
Dialpad Sell
Score 9.5 out of 10
Medium-sized Companies
Salesforce Sales Cloud
Salesforce Sales Cloud
Score 8.7 out of 10
Dialpad Sell
Dialpad Sell
Score 9.5 out of 10
Enterprises
Salesforce Sales Cloud
Salesforce Sales Cloud
Score 8.7 out of 10
Dialpad Sell
Dialpad Sell
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ClariSpiky
Likelihood to Recommend
10.0
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
ClariSpiky
Likelihood to Recommend
It's well-suited for sales and customer service processes where the intent is both to sell the product and give customer or technical service post-sale. It is best to search for calls with different phrases. However, as far as I am concerned, it is less suitable for processes that are not defined. Like sales inbound, where we may not know the conversation direction.
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Spiky sales coaching powered by AI. The difference between sales coaching and sales training is that coaching is all about improving what is already going on in your sales operations, so the results come faster for two reasons: a) Personalized recommendations to each member of the team based on analysis of their current sales meetings and performance. b) The recommendations and suggestions can be prioritized for implementation based on results. Sales training is about general best practices and skills that need to be acquired and practiced by your team for a certain time before you can see the results. It's more general, less effective, and less immediate. Spiky is sales coaching on steroids.
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Pros
  • Sales pipeline management: Clari provides real-time visibility into the sales pipeline, enabling sales teams to track the progress of deals and make informed decisions.
  • Revenue forecasting: The platform integrates with existing sales and marketing tools, giving organizations a comprehensive view of their sales pipeline and enabling accurate revenue forecasting.
  • Advanced analytics: Clari uses machine learning and advanced analytics to provide actionable insights into sales performance and help organizations make informed decisions about their sales strategy.
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  • Insights into sales team performance and opportunities for improvement.
  • Seamless interface to support a large sales team with call summaries, analytics, and helpful coaching.
  • Easy to implement and rollout across my org.
  • No development resources required to integrate and get started.
  • Better value than similar tools I've used in the past.
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Cons
  • When there is maintenance done in the backend our total numbers disappear so would be great to not impact production environment when doing improvements on the backend
  • I think Clari can train more the champions at customer to drive utilisation rates in your customers
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  • I don't particularly appreciate that it's only available in English.
  • We do also operate with customers in South America, where all conversations are carried in Spanish, so presently, we can only enjoy the competitive advantages in half of our sales operations.
  • This kind of breakthrough technology should be available globally.
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Likelihood to Renew
I will renew my Clari Subscription for many reasons. 1. Streamlines Sales - Clari automates many manual tasks like note-taking and transcripts. This frees my sales team so they can focus on closing deals. 2. Increased customer retention - Clari helps me identify potential churn risks and take proactive measures. 3. AI-Driven Insights
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Usability
Clari is very good when it comes to usability as I'm accessing it on daily basis as long as I'm on my Notebook, it helps a lot having visibility on my business status and progress on achievement. I can estimate my weekly, monthly, and yearly opportunities closure and revenue. I have some saved views which are so useful to get what I want to see.
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Reliability and Availability
During the last 5 years, we have never faced unplanned outages
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Performance
The system is usually fast and loads quickly. Occasional slowness is observed during processing heavy uploads or downloads.
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Support Rating
Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
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In-Person Training
We had one session of in-person training conducted in our office.
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Online Training
Clari has good training materials, videos, and documentation.
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Implementation Rating
No more the better there is a plan and technical support the business needs and functionalities can be created for the company to use it like that
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Alternatives Considered
Gainsight was clunky. We had a dashboard for CS renewals but it was difficult to update. If you typed something and didn't save, and you started updating another opportunity's notes, your previous notes would not save. With Clari it auto saves
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After a robust evaluation, I honed in on Gong and Spiky.ai as the best options for my team. However, Gong was extremely expensive, and overall I was not impressed with their product or user interface. It required an extensive sales process and implementation to get going and was also not intuitive for my reps to use. Spiky.ai on the other hand provided a much better value, superior user interface, and were able to get my team on the platform in days not weeks. Beyond that, Spiky.ai is providing them with built-in coaching and several handy features like a summary of next steps and easy-to-understand analytics on performance.
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Scalability
Clari is worth the investment with its advanced forecasting and pipeline management. They have a unified revenue platform that serves as a single source of truth for revenue data.
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Return on Investment
  • I no longer spend hours reconciling spreadsheets or guessing which opportunities are real - Clari shows me exactly where to focus to drive results.
  • I have consistently hit my quota the last 3 quarters thanks to Clari's precision and detailed insights.
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  • Captured significantly more customer discovery information with better context
  • Improved customer understanding for opportunities
  • Enabled more granular sales rep coaching
  • Improved effectiveness of customer meetings from sales rep coaching
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ScreenShots

Spiky Screenshots

Screenshot of displays of attention, emotion, and inclusivity responses with communication, vocal, and language metrics - this provides actionable insights and the sentiment meaning behind the meeting and reactions.Screenshot of continuous support for coaching to close more and more significant deals.Screenshot of sales conversations tracking, which supports upskilling and onboarding, deal closing, and desired outcomes. Spiky drives deeper connections with sales teams with customers and ensure emotional continuity during follow-ups.