Spiky

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Spiky
Score 10.0 out of 10
N/A
Spiky uses the power of AI to gain insights into how well a meeting is going, identify areas for improvement, and determine the path of improvement. Use Cases: Leverages customer insights to prioritize the needs and reactions of the customers to increase sales performance. Faster training. Utilizes insights and leads sales team to maximum potential with asynchronous sales team training. Intelligent…N/A
Pricing
Spiky
Editions & Modules
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Offerings
Pricing Offerings
Spiky
Free Trial
No
Free/Freemium Version
Yes
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
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Spiky
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User Ratings
Spiky
Likelihood to Recommend
10.0
(0 ratings)
User Testimonials
Spiky
Likelihood to Recommend
Spiky sales coaching powered by AI. The difference between sales coaching and sales training is that coaching is all about improving what is already going on in your sales operations, so the results come faster for two reasons: a) Personalized recommendations to each member of the team based on analysis of their current sales meetings and performance. b) The recommendations and suggestions can be prioritized for implementation based on results. Sales training is about general best practices and skills that need to be acquired and practiced by your team for a certain time before you can see the results. It's more general, less effective, and less immediate. Spiky is sales coaching on steroids.
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Pros
  • Insights into sales team performance and opportunities for improvement.
  • Seamless interface to support a large sales team with call summaries, analytics, and helpful coaching.
  • Easy to implement and rollout across my org.
  • No development resources required to integrate and get started.
  • Better value than similar tools I've used in the past.
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Cons
  • I don't particularly appreciate that it's only available in English.
  • We do also operate with customers in South America, where all conversations are carried in Spanish, so presently, we can only enjoy the competitive advantages in half of our sales operations.
  • This kind of breakthrough technology should be available globally.
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Alternatives Considered
After a robust evaluation, I honed in on Gong and Spiky.ai as the best options for my team. However, Gong was extremely expensive, and overall I was not impressed with their product or user interface. It required an extensive sales process and implementation to get going and was also not intuitive for my reps to use. Spiky.ai on the other hand provided a much better value, superior user interface, and were able to get my team on the platform in days not weeks. Beyond that, Spiky.ai is providing them with built-in coaching and several handy features like a summary of next steps and easy-to-understand analytics on performance.
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Return on Investment
  • Captured significantly more customer discovery information with better context
  • Improved customer understanding for opportunities
  • Enabled more granular sales rep coaching
  • Improved effectiveness of customer meetings from sales rep coaching
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ScreenShots

Spiky Screenshots

Screenshot of displays of attention, emotion, and inclusivity responses with communication, vocal, and language metrics - this provides actionable insights and the sentiment meaning behind the meeting and reactions.Screenshot of continuous support for coaching to close more and more significant deals.Screenshot of sales conversations tracking, which supports upskilling and onboarding, deal closing, and desired outcomes. Spiky drives deeper connections with sales teams with customers and ensure emotional continuity during follow-ups.