TrustRadius

Claim Control vs. Guidewire ClaimCenter

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Claim Control
Score 0.0 out of 10
N/A
ClaimControl makes claims management more efficient by allowing certain tasks to be automated. Additionally, routine tasks relating to each claim type, can be pre-defined and automatic notifications, requests and reminders set up. The claim’s handling process is managed proactively through workflows, email integration and escalation of tasks. This enables more claims to be handled in less time. The outcome is that the quality of service offered is greatly…N/A
Guidewire ClaimCenter
Score 9.0 out of 10
N/A
GuideWire Software in California offers ClaimCenter as an end-to-end insurance claims management system for personal, commercial or workers compensation, with automation designed to eliminate the need to perform low level tasks associated to managing claims.N/A
Pricing
Claim ControlGuidewire ClaimCenter
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Claim ControlGuidewire ClaimCenter
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Claim ControlGuidewire ClaimCenter
User Ratings
Claim ControlGuidewire ClaimCenter
Likelihood to Recommend
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
Claim ControlGuidewire ClaimCenter
Likelihood to Recommend
No answers on this topic
ClaimCenter is very well suited for almost any claims environment. In many cases, claims handling can be delayed by the fact that there are several people and departments that they have to go through. Without a system in place that provides a UI for the user to work in, claims can be missed or just delayed due to general user error. This system streamlines that workflow. If the claims department is not very big or their volume of processed claims isn't high enough, ClaimCenter might be a little overboard.
Verified User
Anonymous
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Pros
No answers on this topic
  • Interacts very well with other Guidewire products (e.g. BillingCenter, PolicyCenter).
  • Interacts well with "payment" vendors like One, Inc. to be able to issue payments electronically.
  • From a new-hire standpoint, the system is easy to train new users on.
Verified User
Anonymous
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Cons
No answers on this topic
  • Installation and deployment can be tricky. Professional services is highly recommended
  • There a couple of workflows that are not as efficient as the others. This causes a bit more manual work to be done
Verified User
Anonymous
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Support Rating
No answers on this topic
Most interactions with support have been very helpful and led to the resolution of the issues. They were more than willing to help resolve issues and were knowledgeable. Also, the time to get an actual representative was much lower than many other vendors. Getting to additional tiers of support was a hassle at times, but once there the issues got resolved.
Verified User
Anonymous
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Alternatives Considered
No answers on this topic
We have been very happy users of ClaimCenter (currently on version 9) for over 15 years and have not had any reason to review other competitor claims management platforms.
Verified User
Anonymous
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Return on Investment
No answers on this topic
  • ROI is still under assessment
Puneet Sabharwal | TrustRadius Reviewer
Puneet Sabharwal
Vice President of Engineering
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ScreenShots

Claim Control Screenshots

Screenshot of Claim or incident record