Citrix Gateway vs. Zscaler Private Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Citrix Gateway
Score 7.4 out of 10
N/A
Citrix Gateway (or Citrix NetScaler Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.N/A
Zscaler Private Access
Score 7.9 out of 10
N/A
Zscaler Private Access™ (ZPA) gives users secure access to private apps and OT devices while enabling zero trust connectivity for workloads.N/A
Pricing
Citrix GatewayZscaler Private Access
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Citrix GatewayZscaler Private Access
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe price for a Citrix Gateway (VPX) perpetual license is $995.00. You must contact the sales team for subscription license pricing.
More Pricing Information
Community Pulse
Citrix GatewayZscaler Private Access
Features
Citrix GatewayZscaler Private Access
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
Citrix Gateway
-
Ratings
Zscaler Private Access
10.0
Ratings
13% above category average
Network Analytics00 Ratings10.00 Ratings
Automated Alerts and Reporting00 Ratings10.00 Ratings
Zero Trust Security
Comparison of Zero Trust Security features of Product A and Product B
Citrix Gateway
-
Ratings
Zscaler Private Access
10.0
Ratings
7% above category average
Continuous Verification00 Ratings10.00 Ratings
Secure Web Gateways00 Ratings10.00 Ratings
Network Flow Control00 Ratings10.00 Ratings
Network Data Encryption00 Ratings10.00 Ratings
Network Topology Mapping00 Ratings10.00 Ratings
Best Alternatives
Citrix GatewayZscaler Private Access
Small Businesses

No answers on this topic

ThreatLocker
ThreatLocker
Score 9.5 out of 10
Medium-sized Companies
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.9 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.9 out of 10
Enterprises
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.9 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Citrix GatewayZscaler Private Access
Likelihood to Recommend
10.0
(0 ratings)
8.0
(0 ratings)
Support Rating
8.0
(0 ratings)
-
(0 ratings)
User Testimonials
Citrix GatewayZscaler Private Access
Likelihood to Recommend
Citrix Gateway is also a great browser or alternate browser if you need a more search engine for your research and other important things to know. It is perfect for your browsing experience and I highly recommend Citrix to my colleagues and friends. For me, this tool is really useful and I believe to others too.
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The tool is, for the most part, very intuitive. Most of our issues so far (working through them with our Resident Engineer) are the one-off applications. We are working on some exemptions to make them functional. Besides that, the team loves the tool and how it can provide better security than our previous tool.
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Pros
  • Citrix Netscaler Gateway is a solid front end for any organizations externally facing infrastructure. Nothing is impenetrable but Netscaler is as close to it as you can get.
  • Netscaler is high on available customization so it can be used by both small shops and large shops in that it offers opportunity to change most parts of the system to your liking.
  • In blending well with Citrix Xenapp and Xendesktop systems, Netscaler is particularly strong in protecting other Citrix products. Both the Netscaler and the Xen systems have hooks built into them to best use each other.
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  • Allows strong cyber security corporate policies
  • Very reliable VPN application that operates at 100% efficiency
  • Very easy to be configured with friendly user interface
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Cons
  • One main opportunity that I want to be improved is to lessen the lag and errors in using Citrix.
  • We wish to reduce support request with self service password resets.
  • We would also want to lessen authentication to involve less administration.
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  • Granularity and Complexity of Policy Enforcement
  • Application Segmentation and Listener Configuration - The way applications are defined and listened for is fundamental to ZPA, but can be a source of frustration, especially when dealing with legacy or non-HTTP protocols
  • The ZCC is the user's primary gateway, but its control over local system network behavior can sometimes clash with enterprise requirements.
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Usability
No answers on this topic
Few things stand out. The ease of access: It very convenient - one click to open add details and done. Packet capture: Can't talk enough about this feature. Troubleshooting private access is always problematic,but this feature helped a lot. One thing that can be improved is early warning about expiring authentication
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Support Rating
Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
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No answers on this topic
Alternatives Considered
We chose Citrix Netscaler Gateway for its wide market presence and its great experience over time. Although the implementation time may be longer than in the other solutions, I think the results are better and it allows configuration with greater capacity than the others. The cost is similar in all the solutions seen.
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All of these tools are for different needs. Zscaler Private Access being for internal seems very simple as it really only allows filtering up to L4 whereas ZIA allows for filtering up to L7. ZDX often tries to give insight into the environment but since it only works with preconfigured items, that then means when a new problem shows up - ZDX isn't helpful troubleshooting postmortem. For the internal side of the house - Zscaler Private Access' strength is its simplicity to configure.
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Return on Investment
  • we moved from Cisco to Citrix VPN, and no longer had to worry about certificate issues
  • profile issues from Cisco were no longer a problem with Citrix.
  • the amount of time PER VPN call dropped significantly in the internal helpdesk, however, the volume of calls stayed the same.
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  • Positive: We have now charged users internally for the service
  • Negative: Dealing with users who also have the Zscaler Client Connector for their company, can cause confusions
  • Negative: Enabling the Zscaler Internet Access entitlement has been a major headache for us because Zscaler Private Access users can't autheniticate through ZIA on a non corporate device.
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ScreenShots

Zscaler Private Access Screenshots

Screenshot of how ZPA provides access for all users while minimizing the attack surface, eliminating lateral movement, and stopping zero day threats. A cloud native service, ZPA can be deployed in just hours to replace legacy remote access tools like VPNs and VDIs.