Citrix Gateway (or Citrix NetScaler Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.
$995
per month
Wayk Bastion (Discontinued)
Score9.1 out of 10
N/A
Wayk Bastion is a self-hosted remote access management server for machines running Wayk Agent. All remote desktop connections made by technicians using Wayk Client are authorized and monitored with corresponding session audit trails. Allowing remote access is one thing, but keep track of who accessed what, when and for how long is just as important for security. Zero Trust Security Freedom Devolutions Gateway relay servers configured with Wayk Bastion ensure independence from…
$99.99
Per Technician
Pricing
Citrix Gateway
Wayk Bastion (Discontinued)
Editions & Modules
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Technician CAL License
$99.99
Per Technician
Site License
$2,499.99
Unlimited Technicians, Single Site
Country License
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Unlimited Technicians, Multiples Sites, Single Country
Global License
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Unlimited Technicians, Multiples Sites, Worldwide
Offerings
Pricing Offerings
Citrix Gateway
Wayk Bastion (Discontinued)
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
The price for a Citrix Gateway (VPX) perpetual license is $995.00.
You must contact the sales team for subscription license pricing.
The best usage scenario for Citrix Netscaler Gateway is in enterprises with a high volume of telecommuting users or in situations where the user needs to access certain applications from anywhere. In our case as a hospital, we need our doctors to access the medical records of the patients and be able to carry out any required action, with a high level of security and with a certain agility.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
It is a product that is very small footprint that allows remote control.Can be used very efficiently and effectively in a small environment. That would be up to 50 computers. You can use this in a larger environment but it would require multiple techs to cover. Currently I am the only helpdesk tech in my company.
allows seamless use of 2-factor authentication for heightened security within the VPN, and lowers risk of an external hack because of it.
it allows for differing levels of security. access can be set specifically through the VPN so 2 users can use the same site and get different results depending on their active directory security policy.
It can grant the ability to launch a single application or an entire VPN envelope
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Wayk Now has 3 authentication methods to use when connecting in to a remote Wayk Now instance - Secure Remote Password (the app password), Secure Remote Delegation (the OS credentials which is used to gain elevated rights should they be required) and finally Prompt for Permission which is very handy if your client isn't IT literate so they just get a prompt to click on to authenticate with the app that way. From what I've seen in other remote assist apps, this is fairly unique.
Another new feature that I think gives Wayk a slight edge over the competition is a new graphics codec for the video feed from the client app called GFWX. Again its certainly a unique take on this problem of streaming the video to the client ends app. Basically it means that the image quality is a lot better for a lot less bandwidth because of the codec's compression.
The last point that Wayk Now does well is its integration with the other Devolutions products such as Remote Desktop Manager in which you can create Wayk Now session entries so that you can build up a DB of your clients/your own unattended Wayk Now instances that you can open from within RDM.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Requires an agent install on the remote computer (or a full Wayk install). Would like to see a tool that allowed someone to connect to my WAYK invite, and use the services remotely so that it is a true no-touch on the remote server.
Limited feature set (by design, but if you are looking for a full featured remote support product, this probably isn't it). Of course since this is by design it could be considered a pro.
Considering that Wayk Now comes in a free edition that can be used commercially, even if I wasn't to renew Wayk Now for whatever reason, I would still use it, but I do actually require the unattended access feature which is available for free now with the new free business licence.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
I feel Wayk Now is very useable as it's still a very simple concept packaged basically the same way that the competition does with their remote assist type apps
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
My experience with their support is for a related product, not Wayk Now; however Devolutions support has always been superior to most regardless of the product being used. I left it at a 9 instead of a 10 simply because I haven't used it, but I would expect nothing less than a 10 from my experiences with RDM - both free and paid versions.
The only other SSL VPN type product I have used was Citrix Secure Gateway. Netscaler is a MUCH more feature filled product. CSG was a free add on to older versions of Citrix Metaframe and XenApp and was specifically just used for securing Citrix infrastructure. Netscaler excels in securing Citrix but can also be used to secure shared apps of all kinds regardless of how they are published. I did do a test run on 2X's product which did include a secure gateway but then base 2X product was not really comparable to Citrix so did not go too far with it.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I think they're great tools also. But. Skype for Business, it's only for 365 users or, with external users, be prepared to download a nice 50Mb PLUGIN.... And TeamViewer, I think it's great, but lots of companies around the world block it thinking it's a malware, more than a support tool.
Our data is secure and protected from the outside world which is priceless.
It saves our business money as we can provide our clients with a safe and secure alternative to accessing their data remotely rather than having to take the more expensive route of travelling on-site to gather the data we need.
It gives us the opportunity to host on-site training using gated cloud based environments which enhances our business services. The ability to easily change access information, such as a password, after administering a training course gives us the flexibility we need to provide and subsequently restrict access to our training environments to suit our needs.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
There is a no-cost version of the tool which has an immediate positive Return on Investment as it allows remote support users to efficiently assist users
