Citrix Gateway vs. SonicWall VPN Clients

Citrix Gateway is also a great browser or alternate browser if you need a more search engine for your research and other important things to know. It is perfect for your browsing experience and I highly recommend Citrix to my colleagues and friends. For me, this tool is really useful and I believe to others too.

It is well suited in places or scenarios where a VPN client is needed to be used either by IT staff or other employees. SonicWall's VPN Clients are very similar to VPN clients of other companies. SonicWall VPN Clients are meant to be used with SonicWall firewalls.

Incentivized

• Citrix Netscaler Gateway is a solid front end for any organizations externally facing infrastructure. Nothing is impenetrable but Netscaler is as close to it as you can get.
• Netscaler is high on available customization so it can be used by both small shops and large shops in that it offers opportunity to change most parts of the system to your liking.
• In blending well with Citrix Xenapp and Xendesktop systems, Netscaler is particularly strong in protecting other Citrix products. Both the Netscaler and the Xen systems have hooks built into them to best use each other.

Incentivized

• Exceptional security
• Relatively easy configuration

Incentivized

• One main opportunity that I want to be improved is to lessen the lag and errors in using Citrix.
• We wish to reduce support request with self service password resets.
• We would also want to lessen authentication to involve less administration.

Incentivized

• Connections could be more stable
• Difficult to use for tech-challenged end-users

Incentivized

Does not have a renewal that we pay for by itself. It comes with our firewalls, which we are going to renew.

Incentivized

SonicWall VPN Clients work for the most part. The Global VPN client has had its issues over the years. Also, NetExtender VPN client has had its share of issues. It is nice that SonicWall VPN Clients has updated the GUI of the NetExtender client within the last year, which has made it easier for our users to use.

Incentivized

Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.

Incentivized

Phone support has been very reliable and useful, but there have been times when better support documentation would have made that call unnecessary. I like to tackle problems internally if I can, as it tends to save time and usually money. The SonicWall VPN Clients system seems to be pretty locked down as far as being accessible to self-manage.

Incentivized

We chose Citrix Netscaler Gateway for its wide market presence and its great experience over time. Although the implementation time may be longer than in the other solutions, I think the results are better and it allows configuration with greater capacity than the others. The cost is similar in all the solutions seen.

Incentivized

We started the process of vetting Norton VPN, but since it wasn't available from our preferred vendor, we ended up going with SonicWall VPN Clients by default.

Incentivized

• we moved from Cisco to Citrix VPN, and no longer had to worry about certificate issues
• profile issues from Cisco were no longer a problem with Citrix.
• the amount of time PER VPN call dropped significantly in the internal helpdesk, however, the volume of calls stayed the same.

Incentivized

• ROI is difficult to determine because of the minimal initial cost; that said, now that we've experienced the benefits of having secure VPN access, we couldn't imagine not having it.
• Users have much greater flexibility now that specific legacy systems are accessible from places other than the office.

Incentivized