Citrix Gateway vs. Palo Alto Networks Prisma Access

The best usage scenario for Citrix Netscaler Gateway is in enterprises with a high volume of telecommuting users or in situations where the user needs to access certain applications from anywhere. In our case as a hospital, we need our doctors to access the medical records of the patients and be able to carry out any required action, with a high level of security and with a certain agility.

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I still think Palo Alto Networks Prisma Access is the best SASE/SSE product out there. It just has such good granular controls and up to date security definitions that you can feel absolutely secure in your purchase. GlobalProtect was a lifesaver for me when COVID hit so yes I had to work my butt off to get it up and running quickly and as secure as I possibly could but it worked amazing and had excellent performance after we got it running and tied to MFA, certificates and security policies.

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• allows seamless use of 2-factor authentication for heightened security within the VPN, and lowers risk of an external hack because of it.
• it allows for differing levels of security. access can be set specifically through the VPN so 2 users can use the same site and get different results depending on their active directory security policy.
• It can grant the ability to launch a single application or an entire VPN envelope

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• A secure end-to-end network with virtualization to be able to choose the port of our interest and an opening of the same.
• Monthly updates that are sufficient, automatic updates that allow us not to have to do the manual implementation.
• Prisma allows automatically opens an IPsec/SSL VPN connection to Prisma Access.
• Is flexible and scalable

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• I suggest make it more faster because sometimes its lagging but not all the time.
• When it comes to Notepad I suggest having options for the size of fonts, and color of fonts, to make it look nicer.
• I suggest making it more user-friendly, and more features so that users can perfectly maximize this tool.

• With all of it's unique features it does take some time to get folks up to speed in regards to supporting/managing the software.
• Doesn't always play nice with non Palo Alto software.

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I still say that Palo Alto Networks Prisma Access is the best. I love their GUI, their policies are easy to manage, the sales team is VERY helpful (especially when support is not). I still recommend them to everyone I talk to.

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Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.

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The only other SSL VPN type product I have used was Citrix Secure Gateway. Netscaler is a MUCH more feature filled product. CSG was a free add on to older versions of Citrix Metaframe and XenApp and was specifically just used for securing Citrix infrastructure. Netscaler excels in securing Citrix but can also be used to secure shared apps of all kinds regardless of how they are published. I did do a test run on 2X's product which did include a secure gateway but then base 2X product was not really comparable to Citrix so did not go too far with it.

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The McAfee product really isn’t a great option. The configuration is a nightmare and requires a lot of time. The policy management has a high learning curve.

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• Our data is secure and protected from the outside world which is priceless.
• It saves our business money as we can provide our clients with a safe and secure alternative to accessing their data remotely rather than having to take the more expensive route of travelling on-site to gather the data we need.
• It gives us the opportunity to host on-site training using gated cloud based environments which enhances our business services. The ability to easily change access information, such as a password, after administering a training course gives us the flexibility we need to provide and subsequently restrict access to our training environments to suit our needs.

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• It is extremely easy to manage who has remote access in our organization now.
• It has allowed us to more fluidly get remote workers up and running.
• Another tool to mange is never a good thing and the Panorama UI could use a little work.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info