Cisco Spaces vs. Envoy Visitors

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Spaces
Score 7.8 out of 10
N/A
Cisco Spaces is a cloud platform that connects people and things with spaces to transform buildings into smart spaces. Using Cisco devices as sensors (Catalyst, Meraki, Webex) and the Spaces ecosystem, the aim is to make buildings safe, smart, sustainable, and seamless. Currently the platform has digitized 193,781+ buildings, 72,836+ devices and has over 8,000+ global enterprise customers.N/A
Envoy Visitors
Score 9.9 out of 10
N/A
Envoy Visitors helps users offer a warm welcome for guests while safeguarding people, property, and ideas. Envoy Protect confirms everyone walking through the door is healthy with a health screen before they leave home, touchless sign-in, capacity limits, and contact tracking. Envoy also enables users to print badges, sign legal documents, grant wifi access, and notify hosts. Envoy also offer products to help buyers not only manage visitors, but also desks, meeting…
$0
Pricing
Cisco SpacesEnvoy Visitors
Editions & Modules
No answers on this topic
Basic
$0
Standard
$99.00
per month per location
Premium
$299.00
per month per location
Offerings
Pricing Offerings
Cisco SpacesEnvoy Visitors
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco SpacesEnvoy Visitors
User Ratings
Cisco SpacesEnvoy Visitors
Likelihood to Recommend
8.5
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
8.2
(0 ratings)
10.0
(0 ratings)
Support Rating
1.0
(0 ratings)
9.6
(0 ratings)
User Testimonials
Cisco SpacesEnvoy Visitors
Likelihood to Recommend
I think it's well suited for real estate management teams when they are drowning in data, but they're starting from insights. I think that's most appropriate. It's possibly not the right solution for smaller sites. So if it's very obvious where you need to go or you don't need that visibility because the office is particularly small, it doesn't make sense at all.
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If your company is embracing the hybrid workforce, then Envoy would be a great solution for you. Its ability to streamline the process of registering your visit so that others can see when and where you'll be in the office encourages others to visit the office as well. You’re also able to confirm certain vaccination statuses and confirm whether or not visitors have had any sickness symptoms prior to their visit. Very easy-to-use and attractive interface.
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Pros
  • It does, especially while integration with other systems. That's my favorite functionality of it, is anything that we've asked it to integrate with, there's always an integration or it can be designed relatively easily.
  • It's also very user-friendly. We trained a bunch of non-technical people, our security team to be able to track and see when devices are being stolen versus being in the hospital, and how to try and secure the devices a little bit better ever.
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  • Easily track and manage who is in your office.
  • Better security, as you know who is or was in your office.
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Cons
  • There's actually only one. It is easy to use, easy to deploy, but in the back end, you guys have a partnership in general with AT&T and T-Mobile. I'm looking for you guys to have Verizon added to that. So I know you guys are working on that, but that's probably the biggest thing I have.
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  • There aren't any features that are hard to use
  • In my opinion, I wish I can have an "idiot button" for visitors to press when they say "This is too complicated..."
  • I wouldn't mind if it were more personalized. Like to change a font color or background to match with a particular user.
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Likelihood to Renew
There is a strong commit from the management team to continue our investment into Spaces. We are currenly looking into options how to expand occupancy visibility into all meeting rooms (also those without collaboration device deployed) to gather even more granular real time data for all meetings rooms. So based on recent discussions I don't see the reasons, why we wouldn't proceed with the Spaces adoption.
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No answers on this topic
Usability
Spaces is very easy to use. I am glad that Cisco took the DNA platform and made it more user friendly. It is a simple single pane of glass that has every thing you need in one place. To me, it is very self explanatory
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Easy to Setup. Organizations benefit from a simple onboarding procedure. Feature richness. Provides guest pre-registration, badge printing, and security warnings. Customizability Options for customizing the experience include branding, processes, and compliance needs. Integrations. Compatible with other technologies such as Slack, Microsoft Teams, and access control systems. I like it lot.
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Support Rating
Support staff is very helpful and responsive. When they give you a window of when they will get back to you, they try to aim to wait as minimal as possible. Support tries to have a least an idea of what the problem is and ask what troubleshooting have you done. They would prefer not to have to go over troubleshooting steps that didn’t work before.
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I don't know exactly how good the support is, but I'm giving it a 10 because I haven't had to use the support team. The platforms that work and don't make you reach out to support deserve to be recognized, and this is my way of doing that. Grateful for technology that works.
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Alternatives Considered
People counting. Cisco Spaces integrates with Kio Cloud to enhance location-based services by enabling IoT-driven insights and automation. Kio Cloud is a cloud-based IoT management platform designed to work with Cisco Spaces' IoT Device Marketplace, allowing organizations to manage, monitor, and gain insights from a wide range of IoT sensors and devices.
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Envoy visitors compare very favorably against competitors, with its easy-to-use portal and flexibility, together with a low-cost space helps make it an easy decision to deploy and integrate into any small, medium, or large size companies. It has a good reputation in the industry and the staff are knowledgeable and extremely friendly.
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Return on Investment
  • So we haven't had necessarily an ROI from the product because we haven't used it to substantiate anything else except for DAS. So when I look at a distributed system like DAS from an accelerator client, it's easily one-quarter of the price.
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  • We joined very early in Envoy's history so we are on a (now obsolete) plan that provides quite a lot of features at a fair price.
  • Looking at their current pricing model and feature set per tier, it is apparent that the system is aimed at enterprise customers and shared office spaces with many tenants.
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ScreenShots

Cisco Spaces Screenshots

Screenshot of Cisco Spaces DashboardScreenshot of Cisco Spaces – Location Analytics AppScreenshot of Cisco Spaces – Right Now AppScreenshot of Cisco Spaces – Behavior Metrics App