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Cisco Secure Endpoint vs. Trend Micro Smart Protection Suite, with XGen

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Secure Endpoint

    Score9.3 out of 10
    N/ACisco Secure Endpoint is a comprehensive, cloud-managed endpoint security solution designed to protect devices from advanced malware and cyber threats throughout the entire attack lifecycle—before, during, and after an attack. It offers powerful prevention capabilities to identify and stop threats before they compromise your systems, using multifaceted techniques including risk-based vulnerability management and posture assessments. The solution provides deep visibility and advanced detection…N/A

    Trend Micro Smart Protection Suite, with XGen

    Score6 out of 10
    N/ATrend Micro offers the Smart Protection Suite with XGen, an endpoint security suite including data loss prevention and mobile device protection. The Smart Prtection Endpoint Suite is the basic edition. The Smart Protection Complete Suite also includes a message security gateway for specific applications (e.g. Office 365, Skye, Sharepoint, etc.) and web security gateway for extended capabilities.N/A
    Pricing
    Cisco Secure EndpointTrend Micro Smart Protection Suite, with XGen
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Secure EndpointTrend Micro Smart Protection Suite, with XGen
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Secure EndpointTrend Micro Smart Protection Suite, with XGen
    Considered Both Products
    Cisco
    No answer on this topic
    Trend Micro
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    19 Answers
    78%
    Would buy again
    7 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    20 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    20 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    16 Answers
    75%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    17 Answers
    75%
    Implementation went as expected
    6 Answers
    Features
    Cisco Secure EndpointTrend Micro Smart Protection Suite, with XGen
    Endpoint Security
    Comparison of Endpoint Security features of Cisco Secure Endpoint and Trend Micro Smart Protection Suite, with XGen
    Feature
    Cisco Secure Endpoint
    7.3
    28 Ratings
    16% below category average
    Trend Micro Smart Protection Suite, with XGen
    9.7
    9 Ratings
    12% above category average
    Anti-Exploit Technology6.927 Ratings10.07 Ratings
    Endpoint Detection and Response (EDR)8.528 Ratings10.08 Ratings
    Centralized Management4.928 Ratings10.09 Ratings
    Hybrid Deployment Support8.55 Ratings8.07 Ratings
    Infection Remediation7.328 Ratings10.08 Ratings
    Vulnerability Management6.727 Ratings10.09 Ratings
    Malware Detection8.528 Ratings10.09 Ratings
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    User Ratings
    Cisco Secure EndpointTrend Micro Smart Protection Suite, with XGen
    Likelihood to Recommend
    8.6
    (31 ratings)
    10.0
    (9 ratings)
    Likelihood to Renew
    4.5
    (1 ratings)
    -
    (0 ratings)
    Usability
    7.3
    (26 ratings)
    -
    (0 ratings)
    Availability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.6
    (28 ratings)
    8.7
    (8 ratings)
    Implementation Rating
    4.5
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Secure EndpointTrend Micro Smart Protection Suite, with XGen
    Likelihood to Recommend
    Cisco
    Cisco Secure Endpoint is well suited for keeping track of the many different and points that we have in our organization. All of these devices can easily be monitored with Cisco Secure Endpoint. It can monitor our servers and our desktops and laptops in our environment. It isn’t as appropriate for our student devices. However, those aren’t as critical since they are just Chromebooks.
    Incentivized
    Read full review
    Trend Micro
    As mentioned earlier, privacy and financial transaction threats will continue to risk with the current and rapid rise in tech tools/computer software. And handling such threats is NOT a core competency for many businesses. So, a paid version of such a robust systems comes well recommended - especially for those users who often use mobile banking or pay via cellphone apps
    Incentivized
    Read full review
    Pros
    Cisco
    • Once we, I guess one turned out that path because we have a small IT team, one of the big factors that came into play is how easy it was to deploy and the kind of security it provides for your endpoint devices. For us, it's got all those AI capabilities that really help. So traditionally when there was an incident on Alert on an antivirus program, you'd have a couple of guys run across the office to try to pull a plug. One of the awesome features with Secure Endpoint is its isolation mode that clamps down endpoint devices and then just isolate it. It's connected to, I think Cisco's tell us the threat intel environment. So they've got up-to-date metrics and fixes on threats out in the wild. And once they detect that, they apply it across your whole brand. So yeah, really effective for us.
    • One of the things that really stands out is the retrospective detections. So say something's detected two weeks later of a product that you had on your system. Initially it scanned it past, but then they discover vulnerability. The product has the ability to come back and retrospectively apply restrictions on specific applications you have on your environment. So I think that's one key winner.
    Incentivized
    Read full review
    Trend Micro
    • Its easy deployment I have installation on servers
    • The level of detail in the logs is very comfortable
    • Virtual patching that you use is unique
    • Consumes few system resources
    • Its high rate of effectiveness in detecting threats
    Read full review
    Cons
    Cisco
    • The interface has many views that all look the same, except that functionalities are different. This makes it incredibly difficult to find the action you want to take.
    • Built-in exclusion sets are missing a number of notable Anti-Malware products and must be manually implemented.
    • High learning curve due to complexity of the solution and the range of features it contains. Provided documentation is hidden in a small icon at the top of the page which is often off-screen when needed.
    • Color choices lead to panic situations during deployment. 1 questionable file could lead to the main display showing a large, bright red alert which makes customers think their whole environment is compromised.
    Incentivized
    Read full review
    Trend Micro
    • During run-time you would feel that systems are slow.
    • Ability to detect cyber attack and response to cyber attacks can be improved.
    • Support for advanced malware, botnets can be improved.
    • Some investigation module are provided as optional add-on, so they should be integrated.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    the renewal must be studied with different factors
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Usability
    Cisco
    AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.
    Incentivized
    Read full review
    Trend Micro
    We deployed the trial version of Trend Micro Smart Protection Suite, with XGen. The trial was applied to 3 users including one from accounts to check all angles. Considering the overall performance, as detailed in prior specifics, we found it to be a very close contended to Spybot-Search and Destroy, that we have been using since 10++ years. In fact, since the later does not have an andriod app, we are, most likely, shifting to this product after locating and evaluating 2-3 close competitors. Our experience with Trend Micro Smart Protection Suite, with XGen began with its free "Trend micro housecall" around 8 years before. The minuses - 1. It does seem to be a little more resource intensive vs. Spybot search and destroy 2. The absence of cookie cleaning and associated tiered options (the kind of cookies I want to retain or delete) is one big gap
    Incentivized
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    Reliability and Availability
    Cisco
    no complain and no issue with availability
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Support Rating
    Cisco
    In terms of technical support for Cisco Secure Endpoint, the support has been pretty good. All the cases I submitted were solved in a reasonable time frame, and it was a good experience. However, I find that not as many vendors have the expertise I would expect.
    Incentivized
    Read full review
    Trend Micro
    I have only had to contact technical support once, which in itself shows what a good product this is, and I received spot-on advice from the person I contacted.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    no participation in implementation
    Incentivized
    Read full review
    Trend Micro
    No answers on this topic
    Alternatives Considered
    Cisco
    Cisco Secure Endpoint is an advanced EDR solution that is highly effective and scalable. Our experience previously with MalwareBytes and Microsoft Defender was not horrible, but these products were not as effective and did not integrate well with our other security products to allow us to monitor and react quickly to address threats that were within our network. Key to any security effort is mitigation and the ability to quickly identify and respond so any damage can be avoided or limited.
    Incentivized
    Read full review
    Trend Micro
    Everything I've used and installed before and since has been easier to implement and support. TM had attractive pricing, however, that was negated by the overall experience.
    Read full review
    Return on Investment
    Cisco
    • It ensures minimal spread of cyber threats in case of infiltration thanks to containment response capabilities.
    • By keeping our endpoints threat-proof, our systems and devices run efficiently hence better productivity.
    • It frees IT staff thanks to its automation and ability to keep threats away with minimal intervention.
    Incentivized
    Read full review
    Trend Micro
    • We have stopped multiple infections of ransomware from spreading.
    • Lost some productivity when database crashed
    • Updates tend to slow system down
    Incentivized
    Read full review
    ScreenShots