Cisco Secure Endpoint vs. Malwarebytes

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Secure Endpoint
Score 9.3 out of 10
N/A
Cisco Secure Endpoint is a comprehensive, cloud-managed endpoint security solution designed to protect devices from advanced malware and cyber threats throughout the entire attack lifecycle—before, during, and after an attack. It offers powerful prevention capabilities to identify and stop threats before they compromise your systems, using multifaceted techniques including risk-based vulnerability management and posture assessments. The solution provides deep visibility and advanced detection…N/A
Malwarebytes
Score 8.2 out of 10
N/A
Malwarebytes is a antimalware application for home and small businesses, which blocks viruses, malware, hackers, viruses, and malicious websites.
$119.99
per year 3 devices
Pricing
Cisco Secure EndpointMalwarebytes
Editions & Modules
No answers on this topic
Teams - Sole proprietor
$119.99
per year 3 devices
Teams - Boutique business
$399.99
per year 10 devices
Teams - Small office
$799.99
per year 20 devices
Offerings
Pricing Offerings
Cisco Secure EndpointMalwarebytes
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAll plans include a 60-day money back guarantee. 1st year discount available for the Small office plan.
More Pricing Information
Community Pulse
Cisco Secure EndpointMalwarebytes
Features
Cisco Secure EndpointMalwarebytes
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
Cisco Secure Endpoint
7.2
Ratings
17% below category average
Malwarebytes
-
Ratings
Anti-Exploit Technology6.70 Ratings00 Ratings
Endpoint Detection and Response (EDR)8.50 Ratings00 Ratings
Centralized Management4.40 Ratings00 Ratings
Hybrid Deployment Support8.50 Ratings00 Ratings
Infection Remediation7.20 Ratings00 Ratings
Vulnerability Management6.80 Ratings00 Ratings
Malware Detection8.60 Ratings00 Ratings
Best Alternatives
Cisco Secure EndpointMalwarebytes
Small Businesses
ThreatLocker
ThreatLocker
Score 9.5 out of 10
AVG AntiVirus Business Edition
AVG AntiVirus Business Edition
Score 7.9 out of 10
Medium-sized Companies
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
Enterprises
BeyondTrust Endpoint Privilege Management
BeyondTrust Endpoint Privilege Management
Score 9.8 out of 10
BlackBerry Protect (CylancePROTECT)
BlackBerry Protect (CylancePROTECT)
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Secure EndpointMalwarebytes
Likelihood to Recommend
8.7
(0 ratings)
8.2
(0 ratings)
Likelihood to Renew
4.5
(0 ratings)
10.0
(0 ratings)
Usability
7.3
(0 ratings)
10.0
(0 ratings)
Availability
7.3
(0 ratings)
-
(0 ratings)
Support Rating
7.6
(0 ratings)
8.9
(0 ratings)
Implementation Rating
4.5
(0 ratings)
-
(0 ratings)
User Testimonials
Cisco Secure EndpointMalwarebytes
Likelihood to Recommend
Cisco Secure Endpoint is well suited for keeping track of the many different and points that we have in our organization. All of these devices can easily be monitored with Cisco Secure Endpoint. It can monitor our servers and our desktops and laptops in our environment. It isn’t as appropriate for our student devices. However, those aren’t as critical since they are just Chromebooks.
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Now, I gave it that rating because it's a handy tool for diagnosing issues. Quarantining them, and most of the time, it does fix the problem. Though with rootkits, it's been hit or miss, and sometimes perfectly valid software gets flagged erroneously. However, once you've run it, it tends to run continuously, consuming far too many resources and being a real pain to uninstall, sometimes even causing issues.
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Pros
  • Threat identification: it finds things we wouldn't have even been looking for.
  • Integration with Secure Malware Analytics for automatic submission of suspicious files.
  • In-depth and complex configuration options for finely tuned policies for different users and endpoints.
  • Part of the Cisco Secure Client product for easier distribution and reduction of running agents on end-user devices
  • Integrates with Secure-X for single-pane of glass view of dashboards.
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  • The software is very good at working in the background without interfering with the end user in any way, there has never been a complaint of slowness on the machines or any excessive scan times because the users are unaware of it.
  • Malwarebytes management console is a very nice interface that tracks all of the machines on the network and shows which one is online, offline, up to date, out of date etc. I can also push installation packages to new machines without end user interaction.
  • Malwarebytes does extremely well what it is made to do, and that is to stop malware. Never once has any infection made it past malwarebytes to harm an end user machine.
  • Malwarebytes is always up to date, definitions are downloaded on a daily basis, you can trust that your software is current and you are being protected from the latest threats out there.
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Cons
  • The update mechanism of the client is not obvious and takes some finesse to learn
  • The clients auto update signatures, but not agents which I have seen lead to mixed version levels as it is harder to keep up with
  • It is generally a challenge to manage the licenses and if you let the license lapse, it is a very bad thing in my opinion.
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  • As of 2021 Q1, I have had issues with upgrading Malwarebytes installs on endpoints from the admin console. On about 30%-50% of the endpoints, I have to manually uninstall them, reboot, and reinstall Malwarebytes. This is a relatively new feature over the last year that Malwarebytes has done that let's you control updating the endpoint agent.
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Likelihood to Renew
the renewal must be studied with different factors
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The last time we renewed Malwarebytes, we renewed for a 3 year renewal. That should describe the confidence we have in the product. Plus the cost savings impact year after year.
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Usability
AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.
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Usability-wise, it's pretty good, and it gets the job done. But once that's finished, the nags, the pop-ups, and the fact that it slows older systems down recklessly really cost it rating points. It becomes a clutter, and one of the first things we check when we receive reports that a PC is slow is whether it's running malware. Once we uninstall it, the PC is usually easily 40-50% faster. That's too much in the way of resources for something that wants to always run in the background.
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Reliability and Availability
no complain and no issue with availability
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No answers on this topic
Support Rating
In terms of technical support for Cisco Secure Endpoint, the support has been pretty good. All the cases I submitted were solved in a reasonable time frame, and it was a good experience. However, I find that not as many vendors have the expertise I would expect.
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I honestly haven't needed support for Malwarebytes because I haven't had any problems with it, whatsoever. I am giving it a 9 rating because I haven't actually had an encounter or experience with customer service or support, so it's hard to rate the actual support team since I've never had the privilege of coming into contact with them.
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Implementation Rating
no participation in implementation
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No answers on this topic
Alternatives Considered
Other products we use were, I think, well, nothing like Cisco Endpoint. There was Microsoft Defender. I think Sophos and CrowdStrike. I think the visibility and the security. We haven't had any issues with the system. Once it's been implemented, it works fine. The enhancements that come into play, we're benefiting from them. We're benefiting from the Telos threat intel, which is really good as well
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Malwarebytes seems to lead the industry in customer focus. Their support team is superior. The breadth of services they offer is a major factor along with their roadmap for the future. I believe the update process is one of the easiest I've experienced with major software platforms. You may be able to receive a discount if you purchase through a reseller / IT vendor.
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Return on Investment
  • It ensures minimal spread of cyber threats in case of infiltration thanks to containment response capabilities.
  • By keeping our endpoints threat-proof, our systems and devices run efficiently hence better productivity.
  • It frees IT staff thanks to its automation and ability to keep threats away with minimal intervention.
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  • Less cleanup and work for IT, as users/PC don't get infected as often
  • Less user interaction when premium is installed, it will run scans and block sites for you
  • Less downtime as PCs stay up and running, users can stay productive
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ScreenShots