Cisco Routers vs. Symantec Advanced Threat Protection

We will recommend theCisco Routers if there is requirement of high availability and more reliability. Also it is best for implementing and achieving state of the art technologies in both enterprise and service provider environment. The integrated management and monitoring solutions it comes with makes the routers attractive for all network operations. We don't recommend the Cisco Routers if cost is a concern since all these next generation features are very expensive.

Incentivized

I think Symantec ATP is more of a medium or large-scale product where a company has a lot of endpoints. It is burdensome for smaller companies with limited IT support to try and get the product up and running. In addition I feel the new own, Broadcomm, is also trying to angle their product more to the large customer base. A medium or large scale customer in the need of end-to-end protection for their network really cannot go wrong with the product once configured correctly.

Incentivized

• Helps to separate routing information for different networks for different customers.
• Helps peers with service providers and Customer Networks and starts the exchange of information between them.
• Helps facilitate internet connectivity for enterprise networks.
• Helps transferring Internet or Private Data from one place to another.

Incentivized

• It was easy to install on machines in an active directory environment, and maintain/update whenever we needed without having to physically go to clients.
• The interface was pretty well locked down for clients, which was good in order to stop accidental meddling.
• Symantec has good online resources for current threats, including messages or warning signs and what to do/where to find them on a machine in case SATP cannot deal with it on its own.

Incentivized

• I have had the opportunity to work with different vendors of routers and simply from my point of view they are the best equipment in the market. Perhaps the unfavorable point is the costs compared to other manufacturers, but they are still the best option

Incentivized

• Supplier support - Really dire. Technical support off shore was passable, but account management was non existent. Really reflects on Symantec poorly given our spend per annum with them.
• Cost per annum. At the upper end of protection systems. With little or no account support this was poor value.
• Proactive communications with customer

Incentivized

We are extremely likely to renew, as we have been very happy with our Cisco Routers for over 10 years. Their uptime as well as stable nature makes them ideal for us, as we are an industry that cannot afford downtime. We trust our partner to recommend our next model Cisco, when the time comes.

Incentivized

Symantec Advanced Threat Protection has done a sufficient job at identifying true positives. However, the UI could be improved and the amount of false positives is a little too frequent for my liking

Incentivized

The best thing about Cisco products is their presence in community. When you have a problem you can do quick search and find whoever else had the same question and expert answer for that question. Other thing is there are Cisco certified people we can find very easily if want some help with comissioning these products

Incentivized

There is a small learning curve, but compared to other AV products it is fairly simple and easy to catch onto

Incentivized

Cisco support is very good. Of course, sometime you will run into support guy that isn't up to the task. Buf overall, the support system is well structure. You know if this support isn't able to help, you can esclate the situation to find another help. Also, their documentation is well developed and can be very useful.

Incentivized

Support responds fast for higher priority issues, they have always been good at solving the problems we encounter.

Incentivized

No, besides to review documentation prior to beginning. That is what helped lead to a smooth implementation

Incentivized

Cisco Routers are the most reliable and stable internet edge routers ive used. They' have also always offered high performance for the most demanding traffic workloads. Lastly, from all of the various vendors I've used, Cisco routsrs have the best TAC support.

Incentivized

Proofpoint Advanced Threat Protection is a software with a high potential to detect and respond quickly to threats that target email, however Symantec Advanced Threat Protection provides a more complete protection that protects the entire network or devices and endpoints that are managed on a daily basis and has incredible ease of use. While Proofpoint Advanced Threat Protection is not a software that is very easy to use, it requires high maintenance and its protection is based on attacks that enter through email; this is why Symantec Advanced Threat Protection was finally chosen.

Incentivized

• Network management has become easy and fast with cloud based portal.
• Network policies could be rolled out quickly across the devices.
• Improvement in Network security.
• Stable internet connection has lead to less downtime and more productivity.
• Stable internet connection in each location within the organization.

Incentivized

• We haven't ever suffered from a serious security compromise, and I owe that to our Symantec AV.
• Once installed and set up, it's difficult to pull it out of the environment and try something else, so it has a way of keeping itself stable.
• Some customers have a hard time paying the price because they don't "see" it do anything, and wonder what they are paying for.

Incentivized