Cisco Room Series vs. Crestron XiO

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Room Series
Score 8.8 out of 10
N/A
The Cisco Room Series is a video conferencing solution that wakes up when users walk into a meeting room where it is installed and provides theater-quality voice and video, as well as content sharing from personal devices. For small to medium rooms with 6-8 people, there's Cisco Room 55, and for larger rooms of 7-14 people there's Cisco Room Kit (camera and codec in one device) and Cisco Kit Plus (separate codec plus and quad camera). Any of these systems can be run in the cloud or on-premises.N/A
Crestron XiO
Score 7.0 out of 10
N/A
Crestron, headquartered in New Jersey, offers Crestron XiO, an Internet of Things (IoT) device management platform which provides automated hardware patching and firmware updates, device connectivity and condition monitoring, and analytics platform for tracking device usage.
$1
Per Room Per Month
Pricing
Cisco Room SeriesCrestron XiO
Editions & Modules
No answers on this topic
API Access
$1.00
Per Room Per Month
Endpoint Management
$3.00
Per Room Per Month
Support
$4.00
Per Room Per Month
Offerings
Pricing Offerings
Cisco Room SeriesCrestron XiO
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Room SeriesCrestron XiO
Features
Cisco Room SeriesCrestron XiO
Internet of Things
Comparison of Internet of Things features of Product A and Product B
Cisco Room Series
-
Ratings
Crestron XiO
7.5
Ratings
6% below category average
IoT Device Management00 Ratings8.00 Ratings
Device Security00 Ratings7.00 Ratings
IoT Data Management00 Ratings8.00 Ratings
IoT Analytics00 Ratings7.00 Ratings
Best Alternatives
Cisco Room SeriesCrestron XiO
Small Businesses
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 10.0 out of 10
AWS IoT Core
AWS IoT Core
Score 9.9 out of 10
Medium-sized Companies
Cisco Desk Series
Cisco Desk Series
Score 8.5 out of 10

No answers on this topic

Enterprises
Cisco Desk Series
Cisco Desk Series
Score 8.5 out of 10
AWS IoT Core
AWS IoT Core
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Room SeriesCrestron XiO
Likelihood to Recommend
8.8
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
5.5
(0 ratings)
10.0
(0 ratings)
Usability
9.3
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
10.0
(0 ratings)
-
(0 ratings)
Support Rating
9.3
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
Configurability
10.0
(0 ratings)
-
(0 ratings)
Ease of integration
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
10.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Cisco Room SeriesCrestron XiO
Likelihood to Recommend
Its a fantastic software and hardware. However from time to time as tech improves, these may require a facelift. Maybe a subscription based model could work better so that it can be used widely instead of purchasing it at a full price. It may not be easily customizable for smaller businesses. It is very useful for large scale organizations that are spread out and need live meetings with a better video support.
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XiO is definitely well suited for applications like ours where we have a large number of devices to manage. I like being able to see all my devices and locations in one place. It is very helpful to see if any devices are offline each morning and be able to troubleshoot before any customers realize there is a problem
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Pros
  • Cisco Room kits, it's a video conferencing system, so it has the, compared to the old systems where you use a webcam in a conference room, we don't see the person, the participants in the room. So with the installation of this kind of devices, it has a speaker fracking. So you can see the person, it clearly captures the speaker, whoever. So let's say that are 15, 20, people are sitting in a room if someone is speaking among them. So this camera is actually focused that person, so we can see that person. And it just shifts from one person to other based on the speaker and the webcam. If you're going back in the old days, like a webcam, using a webcam, it just gives an overview of the room. If someone is speaking, you don't know who is speaking unless you know the voice. So this is much greater. And you have so many other features like digital signage, you can display signage on the, so there's a lot of other features out there. So those are cool features I would say.
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  • Scheduled re-boots and updates
  • I like the way the hierarchy can be set up
  • individually customizable group settings within the hierarchy
  • I like the capability of setting up background images for brand promotion or employee information
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Cons
  • Perhaps any downside I might see is not necessarily with this product, it's more interoperability with other products. And I think these are all roadmap items that are being addressed. For instance, when you're in a Cisco meeting, it's not as feature rich as it might be as if you joined from a computer. However, as I said, these seem to be roadmap items which are coming along soon. Things like integration with the text or chat rather in a meeting, and also whiteboard integration.
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  • I would like the option to choose IP addresses as one of the viewable columns when looking at/sorting through all your available devices.
  • It would be nice to be able to link the IP address listed directly to their devices.
  • Sometime trying to reboot a device in XiO does not work for me and I need to go directly to the device's admin page.
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Likelihood to Renew
By the time we are up for an upgrade, this particular series of products might not even been in the market. The typical product cycle for such products in the market are about 5 years. More importantly, the codec supported by such devices may also change by the time we are up for an upgrade. Even so, getting this system to a level of functionality we require was a frustrating ordeal that I do not look forward to during the next cycle.
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XiO is a necessity when managing the large number of device our company has
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Usability
With the recent updates to Microsoft Teams interoperability, commitments to enabling more features over WebRTC for better Zoom and Google Meet interoperability, and the enablement of USB Passthrough mode on select models there isn't really any situation where you can't use a Webex Room Kit. Paired with the Touch 10 control panel and the Webex App, the device is also incredibly easy to use.
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No answers on this topic
Reliability and Availability
Once the order was place we received very quickly
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No answers on this topic
Performance
Great product with a great user experience
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No answers on this topic
Support Rating
Cisco has always stood out for the excellent support and documentation on its products, this is one of the reasons why they are so well positioned. The means by which you can create a case and the response times are very good. I especially like the support through the Webex teams.
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No answers on this topic
Implementation Rating
Very easy to implement. Integration into our Unified Communications platform was simple and quick
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No answers on this topic
Alternatives Considered
Cisco has and is the only vendor currently doing native MTR integration within the video collaboration space. No other vendor stacks up against Cisco as you are getting all of the value that Cisco provides such as noise cancellation, cinematic meetings, cross view, intelligent framing. The other competitors don't stack up to Cisco from a reliability standpoint and a compatibility standpoint.
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No answers on this topic
Scalability
The product and backend systems are designed to scale from small to very large organization seamlessly and easily
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No answers on this topic
Return on Investment
  • Not sure about ROI because I get a lot of the, I suppose, investor's side of it all, but we have it integrated with just about everyone in the business as well as having devices everywhere. So to be able to just press a button and ring somebody, it's almost invaluable.
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  • being able to manage all my devices remotely saves us time/money
  • XiO reduces the need to have someone on-site/in person to manage my devices
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ScreenShots

Cisco Room Series Screenshots

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