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Cisco Room Series vs. Cisco Webex DX80 (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Room Series

    Score8.8 out of 10
    N/AThe Cisco Room Series is a video conferencing solution that wakes up when users walk into a meeting room where it is installed and provides theater-quality voice and video, as well as content sharing from personal devices. For small to medium rooms with 6-8 people, there's Cisco Room 55, and for larger rooms of 7-14 people there's Cisco Room Kit (camera and codec in one device) and Cisco Kit Plus (separate codec plus and quad camera). Any of these systems can be run in the cloud or on-premises.N/A

    Cisco Webex DX80 (discontinued)

    Score8.4 out of 10
    N/AThe Cisco Webex DX80 was a technology supporting HD video conferencing and digital whiteboarding. It is discontinued, and is superseded by capabilities found in Cisco Desk Pro.N/A
    Pricing
    Cisco Room SeriesCisco Webex DX80 (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Room SeriesCisco Webex DX80 (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco Room SeriesCisco Webex DX80 (discontinued)
    Considered Both Products
    Cisco
    Chose Cisco Room Series
    We tend to purchase the Cisco Webex Room Series for larger rooms with the dual-screen option (ie: 55 or 70-inch dual screens). We're able to duplicate the output on each screen for local presentations and if on a video call the participants will show up on the left screen …
    Incentivized
    Chose Cisco Room Series
    [Cisco] Webex Room [Series] devices are the most advanced devices for customer and local IT satisfaction. The installation is so simple and easy that the nearly anybody is able to install the device. Cisco takes care of software updates and monitoring. If a system has a …
    Incentivized
    Chose Cisco Room Series
    The quality of the Logitech Rally series camera is sub-par in comparison to the Room Series Cameras. Also, the audio and noise cancelation features on the [Cisco Webex] Room [Series] kit make it a far superior product. Also to note, there is no wireless sharing feature on the …
    Incentivized
    Chose Cisco Room Series
    [It is] easy to use and easy to integrate. [There are] lots of interesting features using cloud and also on-premises.
    Incentivized
    Chose Cisco Room Series
    Actually, we have other room systems and desk products as well. Deskpro, dx80, Room Kit Mini, and room USB. We, as an IT integrator, installed almost every type of Cisco collaboration device. I think the Webex Room Series portfolio is absolutely good for any kind of conference …
    Incentivized
    Chose Cisco Room Series
    I currently use a DX 80 as a personal video and point and I love it. It is quite intuitive and uses the same functionalities as the room series therefore there is no learning curve for a user like me. We are seriously looking into getting some room kits mini for some of our …
    Incentivized
    Discontinued Products
    Chose Cisco Webex DX80 (discontinued)
    still a smaller and personal solution and the only one out there suitable for home office and/or business desk. Other systems require multiple parts/accessories where you have to "build" your system (ie: monitor, camera, speaker/mic, etc.) where the DX80 is an all-in-one …
    Incentivized
    Chose Cisco Webex DX80 (discontinued)
    [Cisco Webex] DX80 is providing an amazing experience for desk or closed booth scenario and no other product on market can provide this kind of experience in such scenarios
    Incentivized
    Chose Cisco Webex DX80 (discontinued)
    Small size enables desktop application
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    80 Answers
    96%
    Would buy again
    25 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    72 Answers
    96%
    Delivers good value for the price
    25 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    80 Answers
    92%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    66 Answers
    96%
    Lived up to sales and marketing promises
    22 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    76 Answers
    100%
    Implementation went as expected
    25 Answers
    Best Alternatives
    Cisco Room SeriesCisco Webex DX80 (discontinued)
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cisco Headsets
    Score9.1 out of 10
    Cisco Room Series
    Score8.8 out of 10
    Enterprises
    Cisco Webex DX80 (discontinued)
    Score8.4 out of 10
    Cisco Desk Series
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Room SeriesCisco Webex DX80 (discontinued)
    Likelihood to Recommend
    8.7
    (82 ratings)
    10.0
    (26 ratings)
    Likelihood to Renew
    5.5
    (5 ratings)
    -
    (0 ratings)
    Usability
    9.3
    (71 ratings)
    10.0
    (18 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.2
    (71 ratings)
    5.3
    (26 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Room SeriesCisco Webex DX80 (discontinued)
    Likelihood to Recommend
    Cisco
    We had a conference room with a Radvision board that needed to be replaced. Our HQ is not fully Cisco but rather a mish mash of different products such as Rally bars, Poly, Radviison and Cisco. Putting Cisco into the conference room allowed us to have a single pane of glass for our needs.
    Incentivized
    Read full review
    Discontinued Products
    It is an excellent choice for a personal device if you want to bring an independent device to meetings and add it as a second display at the same time. I don't believe that there is nearly as much benefit in using anything in a shared environment or in shared mode. My opinion is that the Room Kits that include displays that can flip or be touched by Samsung are more suited for that.
    Incentivized
    Read full review
    Pros
    Cisco
    • Captures everyone in the room with its wide angle camera automatically.
    • Counts the number of people in the video meeting.
    • Puts the camera focus on the person who is speaking.
    • Enhances the live meeting video experience with its AI features.
    • Removes the overheads of manually setting up cameras and adjusting them.
    Incentivized
    Read full review
    Discontinued Products
    • Successful image/video quality.
    • By adjusting the camera angle, transmitting the document image to both you and the other party in a readable way.
    • Can be used as a touch screen and also as a PC monitor.
    • Can be managed by Call Manager, TMS, VCS.
    • Easy and user-friendly.
    Read full review
    Cons
    Cisco
    • Perhaps any downside I might see is not necessarily with this product, it's more interoperability with other products. And I think these are all roadmap items that are being addressed. For instance, when you're in a Cisco meeting, it's not as feature rich as it might be as if you joined from a computer. However, as I said, these seem to be roadmap items which are coming along soon. Things like integration with the text or chat rather in a meeting, and also whiteboard integration.
    Incentivized
    Read full review
    Discontinued Products
    • Touch controller calibration could be a challenge
    • You can’t use the camera like a normal web cam
    • When you use the adapter is HDMI to DVI and if you are gone for a few minutes the display goes dark. Refresh the display does not come back on easily.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    By the time we are up for an upgrade, this particular series of products might not even been in the market. The typical product cycle for such products in the market are about 5 years. More importantly, the codec supported by such devices may also change by the time we are up for an upgrade. Even so, getting this system to a level of functionality we require was a frustrating ordeal that I do not look forward to during the next cycle.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Cisco
    A lot of the features are really easy. You can just click connect and you're in. But using all of these other integrations and all these other features that are there, it's kind of the blind leading the blind as to how we use it. So it's probably the downside of it.
    Incentivized
    Read full review
    Discontinued Products
    In the workplace, Cisco Webex DX80 is ideal for group meetings. It's as simple as entering the room, dialing the destination number, and joining the video. It's simple and convenient. It offers an easy-to-use menu and user interface. My own opinion is that Cisco's usability is fantastic and I like it greatly. I encountered no issues.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    Once the order was place we received very quickly
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Cisco
    Great product with a great user experience
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Cisco
    Cisco has always stood out for the excellent support and documentation on its products, this is one of the reasons why they are so well positioned. The means by which you can create a case and the response times are very good. I especially like the support through the Webex teams.
    Read full review
    Discontinued Products
    I give top marks for Cisco Webex DX80 support. We have Cisco Smartnet and I can confirm that they are exceptional in answering and resolving doubts and problems with the device. On the phone, you are quickly answered and one of the Cisco experts solves your problem in your language.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    Very easy to implement. Integration into our Unified Communications platform was simple and quick
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Cisco
    As a partner, I always used mainly Cisco products and offered them to my customers. I have personal experience with Avaya, Team and polycom but non of them provided me with the Premium feelings which Cisco does. Even the product quality and look of the product by itself gives you the premium experience. But I want to mention that Polycom has some features and easy setup which Cisco lacks sometimes. It is mainly 3rd party integration.
    Incentivized
    Read full review
    Discontinued Products
    Didn't have any experience with other product lines as our company was a user and a fan of the Cisco Webex platform so didn't bother to go to any other competition. Webex provided us with all that was required to fulfill our business needs while maintaining high end.
    Incentivized
    Read full review
    Scalability
    Cisco
    The product and backend systems are designed to scale from small to very large organization seamlessly and easily
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Cisco
    • The Cisco MTRoA solution has reduced the time it takes for our users to join their meeting and spend more time concentrating on business rather than the technology.
    • It simply works.
    • Ease of support.
    • We also appreciate the great support we get from intelligent folks in Cisco TAC organization.
    Incentivized
    Read full review
    Discontinued Products
    • It helped us get our Sr. Leadership team familiar with and excited about Webex. Then, them spreading the word helped align the company with the new Webex software coming and saved us a bunch on training. When users were more excited about a product, they soak it in better.
    • This device has been a mainstay in our COVID working from home plans. This allows the business to keep running AND meet face to face when it's not safe yet to do so.
    Incentivized
    Read full review
    ScreenShots

    Cisco Room Series Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Cisco Webex DX80 (discontinued) Screenshots

    Screenshot of DX80 product imageScreenshot of DX80 in actionScreenshot of DX80 in officeScreenshot of DX80 in officeScreenshot of DX80 in home office