As a cloud-managed network management solution, the Cisco Meraki Dashboard enables users to provision, configure, and troubleshoot global networking and IoT deployments.
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Restorepoint
Score 6.0 out of 10
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Restorepoint provides script-free network automation for more than 100 network, security, and storage vendors. Deployed in less than an hour, Restorepoint helps organisations lower their exposure to often unforeseen security, compliance, and availability risks.
Cisco Meraki Dashboard is great for NOC teams with little network experience at helping give them all the tools they need to do the job and become more efficient with networks. From easy RMA processes to metric gathering the Cisco Meraki Dashboard does it all very well. The licenses are a problem for a lot of companies since there are no guarantees the product stays online and certain integrations like ThousandEyes are overlooked due to the additional cost despite it being a great product.
More granular controls over devices. It definitely feels like, especially when you come from a CLI environment and you're working in a command line interface and then going into the dashboard, you can feel restricted sometimes because if they don't have the button you can't press it. So more buttons.
At the time of writing this, it appears that Cisco Meraki Dashboard has finally integrated a Cisco IOS XE output window into the dashboard. This is a massive step in the right direction and something that it was dearly missing. At the moment, we do not have this integration and so a lot of the times, we have to navigate via several tools menus to get the info we need instead of being able to run a quick command.
A number of networks we've taken over were using Ubiquiti Unifi, which is an okay solution, but a lot more cumbersome to manage. We've found the Cisco Meraki Dashboard system much more intuitive and way less time-intensive. Simple things like setting up dedicated DHCP entries or poking holes in VLAN firewalls are way easier in Cisco Meraki Dashboard.
When there's an issue with communication to the cloud. EX: unable to fetch configs. This due to like new device being installed or if you have to factory reset the device. This has been a negative impact.
Incorrect status. Sometimes the status of the device or network is not reflected as it should be. This has had a negative impact in the past. However, for the most part, the Status is fairly accurate.
Incident response has been very good. Anytime an issue has been reported to Cisco regarding Cisco Meraki Dashboard, the issue is quickly investigated and doesn't take long to resolve.
Customer support and Cisco's technical team has been very helpful and responsive.
