Cisco Meraki Dashboard vs. OpenText Network Node Manager i (NNMi)

Cisco Meraki Dashboard is a great solution for managing a large number of networks across a single organization or multiple. For new projects we are able to set up the entire network in the dashboard with all of the needed settings, plug all of the devices in at our office and have them download their settings, so on the date of deployment, the equipment comes online and is ready to go immediately.

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Well-suited for large-scale deployment without needing more servers. Linux installation is quite stable, and Polling of a large number of devices is well managed. Less suited to Network Observability scenarios or cloud network monitoring.

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• The ability to monitor any port and get accurate information on its activity.
• The ability to port cycle and reboot remotely. This is best for off-hour reboots.
• Being able to search for devices through the client page with an IP address or MAC address saves time on device searches.
• It is an easy process to add and remove devices to different organizations.

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• Fault and Performance Monitoring
• Performance Reporting
• Alerting and Flexible threhsolds
• Product stability

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• Cloud communication could be improved
• Rebooting network switch like an MS120 remotely takes more time vs MX64 for some reason
• Quicker response time for status updates. Cisco Meraki Dashboard take too long to update sometimes
• Uptime for all devices not just the switches but firewalls and APs would be great to have
• Timeline improvements/more detail timeline

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• More out of the box monitoring parameters features
• Improved GUI
• Independent reporting functionality within NNMi

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The dashboard is easy to navigate and offers many pages that are loaded with information. Cisco Meraki adds new features to the dashboard based on customer feedback and I have seen so many updates and changes that have improved upon the previous version. Most recently they have added Cisco's AI and are looking at an Automation option that will only further improve usability.

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NNMi's user interface is described as well-designed and intuitive, making it easy for users to navigate and perform tasks quickly, thereby enhancing the overall user experience. The system offers a powerful network discovery mechanism that maps out your network's physical and virtual topology, enabling you to visualize connections between devices and identify potential issues. Fault monitoring is at its best. NNMi provides a unified environment for viewing faults, availability, and performance data, consolidating essential information into a single platform.

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Support is long and arduous and often are unable to help resolve the issue. We often have to do escalations or duty manager to get things moved. Even with a technical account manager, we do not see much improvement from a support point of view. This is an area where Micro Focus has a lot of improvement to do.

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The Cisco Meraki Dashboard is of course the most user friendly and the NDFC is being modified to look similar to the Cisco Meraki Dashboard as of today.

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Even though there are many products in the market such as from Solarwinds, CA Spectrum (no DX Spectrum), PRTG that offers similar or even with more flexibility the fault and performance monitoring still Micro Focus is a very nice tool when it comes to Scalability and Stability with all necessary monitoring coverage. There is no external database required and hence less issues with integration.

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• It's definitely allowed us to operate with a smaller team and allowed us to troubleshoot issues quicker. The Meraki dashboard with Meraki APs has helped us identify issues on our wireless network, monitor the health, and really help our remote locations out with troubleshooting and getting devices online quicker.

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• HP NNM is very good at producing root cause analysis. MTTR is reduced with NNM.

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