Cisco Headsets vs. Pexip

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Headsets
Score 9.1 out of 10
N/A
Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.N/A
Pexip
Score 7.0 out of 10
N/A
Pexip (now including the former Videxio) is a video conferencing platform that combines enterprise communications and collaboration solutions in Virtual Meeting Rooms, or operates as a gateway between platforms. It allows people to use any communication or collaboration device or tool of their choice: traditional videoconferencing, Microsoft® Skype® for Business, personal and mobile devices, telephones, or simply any web browser.N/A
Pricing
Cisco HeadsetsPexip
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco HeadsetsPexip
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco HeadsetsPexip
Best Alternatives
Cisco HeadsetsPexip
Small Businesses
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 10.0 out of 10
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 10.0 out of 10
Medium-sized Companies
Cisco Desk Series
Cisco Desk Series
Score 8.6 out of 10
Cisco Desk Series
Cisco Desk Series
Score 8.6 out of 10
Enterprises
Cisco Desk Series
Cisco Desk Series
Score 8.6 out of 10
Cisco Desk Series
Cisco Desk Series
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco HeadsetsPexip
Likelihood to Recommend
8.7
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.1
(0 ratings)
-
(0 ratings)
Support Rating
7.7
(0 ratings)
10.0
(0 ratings)
User Testimonials
Cisco HeadsetsPexip
Likelihood to Recommend
When I am connecting with my clients, it's a fantastic product that helps a lot in building a connection over the call. Business meetings with various partners and clients have now become easier. If I work from Home or a remote location, only fair internet connectivity is required. The clarity in Voices and Mic is commendable. However, there are scenarios where businesses are static and do not need to connect with numerous international buyers and sellers; in such cases, there would be no requirement to use this product.
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There are many meetings that take place in our business and we also have many remote employees. Videxio allows everyone to participate and be part of a conference, which is much different than just being on the phone. Our weekly performance meeting is a must-attend event and Videxio makes it easier.
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Pros
  • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
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  • Interfaces seamlessly with Skype, Google Hangouts and Microsoft Teams.
  • The ability to have two content items on the screen at one time, being video of the presenters and a sharescreen, or open document, is brilliant.
  • Pexip Infinity is available as a full on-premises solution, which is great for a defence industry enterprise.
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Cons
  • I am not sure why, but when I move my head sometimes it seems to pause whatever I am listening to. I cannot figure out why.
  • Easy Visible battery life.
  • My ears sometimes get really hot after using for over an hour straight.
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  • I am so grateful to have found the perfect video all tool I can’t recommend any improvements. But I know they are great listeners and will send any I think of in the future.
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Likelihood to Renew
Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem.
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Usability
I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
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Reliability and Availability
I would give it a 10 but the ringing on the base after you answer makes it unbearable at times. You have to unplug the USB or turn off the Bluetooth to get it to stop.
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Performance
There is always room for improvement. There are times switching between devices can be slow, but for the most part, it works fine.
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Support Rating
Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
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Pexip Infinity's customer support function deserves a full score for their work. The ironic thing is, I have never had to deal with them at all, which means that their entire development team is actually a support team because they have crafted a product that the client never has to talk to them about; it is just that good and works seamlessly. There are very few products out there that works as easily as Pexip Infinity.
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Implementation Rating
wish the firmware didn't take so long to install.
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Alternatives Considered
The fact you can manage the Cisco Headsets as devices in admin control hub is awesome. You can push firmware updates etc. Overall audio quality from Headset speakers and microphone are hands down better than other 3rd parties at this point. The price is a premium, but you get what you paid for, quality audio.
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I was not satisfied with the quality of the video GoToMeeting provided us. Moreover, my team didn’t find it easy to operate this software as it has a very tough and dry interface and above all the features GoToMeeting possesses were quite vague and we were not able to find them.

Ultimately, we found software that is perfect for our virtual connectivity.
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Scalability
Seems like you would be able to install headsets across and entire company, so it is very scalable.
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No answers on this topic
Return on Investment
  • Durability and quality so less spending on replacing the product.
  • Helped me understand speakers words clearly with no voice breaks thus making me more reliable and professional, directly increasing my productivity and impacting business in a positive light.
  • Uniformity. Our organisation first pilot tested Cisco Headsets and soon we changed our other vendor because of its quality. So, now it's all Cisco.
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  • We were able to quickly reduce the backlog of video interview work that was stuck in queue.
  • We wasted no time searching through the 30+ other competitors in this space, many of which we had already tried, because Videxio had every thing we could not find up until then.
  • No negative impacts, in fact, because TrustRadius helped us find Videxio very quickly, we actually reduced the time it took to get our project back on track.
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ScreenShots

Cisco Headsets Screenshots

Screenshot of CP-HS-WL-561-N-US Cisco Headset 561Screenshot of Headset 521Screenshot of CP-HS-W-522-USB Headset 522Screenshot of CP-HS-WL-561-S-US-and-CP-HS-WL-562-S-US Cisco Headset 561/562 Standard Base StationScreenshot of CP-HS-WL-562-S-US Cisco Headset 562 with Standard Base Station