Cisco Headsets vs. Mitel 6900 IP Series

It's a great fit in various departments and all the options out there mean you can find an option for each case. You can use them either sitting down at a dedicated workstation (desktop or laptop/dock) and wired, or you can also use them wireless 'on the go' with computers and mobile devices.

It's very easy to use, the new version with the touch screen is absolutely outstanding. It's easy to set up and provide login instructions for everyone who uses it as well..

• Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.

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• Make calls
• Receive calls
• Check vm
• Easy setup

• They need to have the standard base be able to connect PC and Phone not one or the other
• Figure out the bug that your headset keeps ringing from your PC or mobile even though you answered the phone
• Create an over the ear or behind the headband design
• Be able to record from the Desk Phone to the PC like Jabra

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• Can be confusing for non tech users
• Better charging
• Shorter charge

Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem.

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It's just a wonderful phone system. It's insanely helpful and easy to set up queues, groups etc

I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.

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I would give it a 10 but the ringing on the base after you answer makes it unbearable at times. You have to unplug the USB or turn off the Bluetooth to get it to stop.

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There is always room for improvement. There are times switching between devices can be slow, but for the most part, it works fine.

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Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.

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wish the firmware didn't take so long to install.

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The battery on the Jabra was bad. Once the battery gets low, and you get a warning that it is getting low you have seconds to plug it in. And I mean seconds. And once the battery has gone, and plug it in, not only does it take ages to recharge, it also takes ages to get volume coming back through the headphones. Often missing vital parts of a meeting.

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Used to use the old ones without the touch screen or wireless headset, this make it much easier to navigate and talk on the phone

Seems like you would be able to install headsets across and entire company, so it is very scalable.

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• Durability and quality so less spending on replacing the product.
• Helped me understand speakers words clearly with no voice breaks thus making me more reliable and professional, directly increasing my productivity and impacting business in a positive light.
• Uniformity. Our organisation first pilot tested Cisco Headsets and soon we changed our other vendor because of its quality. So, now it's all Cisco.

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• It makes calling users simple
• Helps keep a fair rotation for incoming calls
• Good for team to see who's on calls.or breaks