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Cisco Desk Series vs. Logitech SmartDock

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Desk Series

    Score8.5 out of 10
    N/AA whiteboarding, videoconferencing and a second laptop display in one single device. The Cisco Desk Series delivers a collaboration experience to desks, in shared spaces, or small huddle spaces. Models include the Desk Pro, Desk, and Desk Mini. All Desk devices have advanced audio intelligence built in for distraction free meetings, a USB-C connection to pair devices wirelessly or dock a laptop.

    $5,495

    one-time fee **discounts available

    Logitech SmartDock

    Score10 out of 10
    N/AThe Logitech SmartDock system is designed to integrate with Microsoft Teams and Skype to create a complete video conferencing solution for meeting rooms with these web conferencing applications, for a relatively low cost conferencing solution.N/A
    Pricing
    Cisco Desk SeriesLogitech SmartDock
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Desk SeriesLogitech SmartDock
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco Desk SeriesLogitech SmartDock
    Considered Both Products
    Cisco
    No answer on this topic
    Logitech
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    32 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    27 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    34 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    26 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    29 Answers
    No answers on this topic
    User Ratings
    Cisco Desk SeriesLogitech SmartDock
    Likelihood to Recommend
    8.4
    (34 ratings)
    -
    (0 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Desk SeriesLogitech SmartDock
    Likelihood to Recommend
    Cisco
    The Cisco Desk Series is phenomenal at joining any medium I need to, like Webex, Microsoft Teams, Zoom, or Google Meet. Its AI-powered video and audio features enhance clarity, reduce background noise, and frame participants naturally. Ideal for hybrid meetings and focused calls, it’s less suited for purely casual, non-professional use.
    Read full review
    Logitech
    No answers on this topic
    Pros
    Cisco
    No answers on this topic
    Logitech
    No answers on this topic
    Cons
    Cisco
    • Training Center, Event Center, and Support Center are separate products from Webex Meetings which should be one
    • Mac Outlook Plugin has some issues while syncing
    • Google calendar synchronization seems to be an issue while using it as clients do have google suite on the business side
    Incentivized
    Read full review
    Logitech
    No answers on this topic
    Likelihood to Renew
    Cisco
    The device it self is incredible, but not allowing us to plug a computer devices such as mouse & keyboard direct in USB ports is a penalty. We'd like to bring up the laptop, open it, and start working.
    Incentivized
    Read full review
    Logitech
    No answers on this topic
    Usability
    Cisco
    Easy to use, feels like an apple phone
    Incentivized
    Read full review
    Logitech
    No answers on this topic
    Support Rating
    Cisco
    I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
    Incentivized
    Read full review
    Logitech
    No answers on this topic
    Implementation Rating
    Cisco
    Implementation was very easy through webex cloud services
    Incentivized
    Read full review
    Logitech
    No answers on this topic
    Alternatives Considered
    Cisco
    No answers on this topic
    Logitech
    No answers on this topic
    Return on Investment
    Cisco
    • For team work, projects are completed sooner and you can make a profit
    • Saving time and this means the possibility of more profit
    • If the number of projects is large, the investment will return quickly
    • The software license fee is too high
    Incentivized
    Read full review
    Logitech
    No answers on this topic
    ScreenShots

    Cisco Desk Series Screenshots

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