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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Desk Series

    Score8.5 out of 10
    N/AA whiteboarding, videoconferencing and a second laptop display in one single device. The Cisco Desk Series delivers a collaboration experience to desks, in shared spaces, or small huddle spaces. Models include the Desk Pro, Desk, and Desk Mini. All Desk devices have advanced audio intelligence built in for distraction free meetings, a USB-C connection to pair devices wirelessly or dock a laptop.

    $5,495

    one-time fee **discounts available

    Lifesize Video Conferencing

    Score10 out of 10
    N/ALifesize is a web conferencing platform focused on making video conferencing systems and video conferencing apps work well together, while still being easy-to-use. Their platform incorporates web conferencing software with meeting room devices and wireless screen sharing.

    $12.95

    Call for pricing

    Pricing
    Cisco Desk SeriesLifesize Video Conferencing
    Editions & Modules
    No answers on this topic
    Enterprise
    $12.95 per user/month
    Call for pricing
    Plus
    $14.95 per user/month
    Call for pricing
    Standard
    $16.95 per user/month
    Call for pricing
    Offerings
    Pricing Offerings
    Cisco Desk SeriesLifesize Video Conferencing
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsWith every plan, you get the collaboration features you use everyday, at no additional cost: • Unlimited video conferences • Downloadable desktop and mobile apps • Secure encryption set by default • Unlimited meeting duration • Free, browser-based web app • Two-way and group chat with popular chat integrations • Centralized, name-based directory • Online reporting and account management • Email and calendar scheduling
    More Pricing Information
    Community Pulse
    Cisco Desk SeriesLifesize Video Conferencing
    Considered Both Products
    Cisco
    No answer on this topic
    Lifesize
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    32 Answers
    79%
    Would buy again
    11 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    27 Answers
    93%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    34 Answers
    71%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    26 Answers
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    29 Answers
    92%
    Implementation went as expected
    11 Answers
    Features
    Cisco Desk SeriesLifesize Video Conferencing
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Cisco Desk Series and Lifesize Video Conferencing
    Feature
    Cisco Desk Series
    -
    Ratings
    Lifesize Video Conferencing
    8.9
    161 Ratings
    11% above category average
    High quality audio00 Ratings8.9161 Ratings
    High quality video00 Ratings8.9159 Ratings
    Low bandwidth requirements00 Ratings8.9151 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Cisco Desk Series and Lifesize Video Conferencing
    Feature
    Cisco Desk Series
    -
    Ratings
    Lifesize Video Conferencing
    9.0
    156 Ratings
    13% above category average
    Desktop sharing00 Ratings9.0156 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cisco Desk Series and Lifesize Video Conferencing
    Feature
    Cisco Desk Series
    -
    Ratings
    Lifesize Video Conferencing
    8.9
    149 Ratings
    7% above category average
    Calendar integration00 Ratings8.9113 Ratings
    Meeting initiation00 Ratings8.9142 Ratings
    Record meetings / events00 Ratings8.9112 Ratings
    Slideshows00 Ratings8.997 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cisco Desk Series and Lifesize Video Conferencing
    Feature
    Cisco Desk Series
    -
    Ratings
    Lifesize Video Conferencing
    9.0
    93 Ratings
    10% above category average
    Live chat00 Ratings9.092 Ratings
    Q&A00 Ratings9.062 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cisco Desk Series and Lifesize Video Conferencing
    Feature
    Cisco Desk Series
    -
    Ratings
    Lifesize Video Conferencing
    9.0
    114 Ratings
    10% above category average
    Participant roles & permissions00 Ratings9.0114 Ratings
    Best Alternatives
    Cisco Desk SeriesLifesize Video Conferencing
    Small Businesses
    No answers on this topic
    ClickMeeting
    Score7.7 out of 10
    Medium-sized Companies
    Cisco Room Series
    Score8.8 out of 10
    JioMeet
    Score10 out of 10
    Enterprises
    Cisco Webex DX80 (discontinued)
    Score8.4 out of 10
    Webex Meetings
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Desk SeriesLifesize Video Conferencing
    Likelihood to Recommend
    8.4
    (34 ratings)
    8.0
    (162 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (24 ratings)
    Usability
    -
    (0 ratings)
    8.4
    (37 ratings)
    Availability
    -
    (0 ratings)
    8.2
    (7 ratings)
    Performance
    -
    (0 ratings)
    8.2
    (15 ratings)
    Support Rating
    9.1
    (1 ratings)
    7.0
    (49 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (2 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (136 ratings)
    Configurability
    -
    (0 ratings)
    7.7
    (10 ratings)
    Ease of integration
    -
    (0 ratings)
    7.4
    (10 ratings)
    Product Scalability
    -
    (0 ratings)
    8.2
    (18 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (6 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (3 ratings)
    User Testimonials
    Cisco Desk SeriesLifesize Video Conferencing
    Likelihood to Recommend
    Cisco
    The Cisco Desk Series is phenomenal at joining any medium I need to, like Webex, Microsoft Teams, Zoom, or Google Meet. Its AI-powered video and audio features enhance clarity, reduce background noise, and frame participants naturally. Ideal for hybrid meetings and focused calls, it’s less suited for purely casual, non-professional use.
    Read full review
    Lifesize
    Lifesize Video Conferencing is a real-time meeting and video conferencing solution that works simply and immediately with features that fit our needs. I recommend it because it is professional, easy to configure, with maximum security, and where collaboration and teamwork are essential. possible, increasing workflow and productivity, to increase communication and efficiency in projects, it offers positive results and a pleasant experience for all.
    Read full review
    Pros
    Cisco
    • So the product, you can use WebEx conferences as well as Microsoft Teams conferences. This is very good because in the past it was only built for WebEx, WebEx platforms but since a couple of months it's certificated for Microsoft Teams as well because many clients and partners have changed their collaboration platform and team Microsoft Teams is the most common platform in the business world today.
    Incentivized
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    Lifesize
    • The touchpad makes it extremely easy to join or start conference calls with a single pushbutton.
    • The Lifesize solution is affordable and has been extremely reliable for our video conference calls.
    • Camera quality is great and provides clear video for our organization.
    • The pan/tilt/zoom features are very helpful to focus in on specific people or items during a training or demonstration.
    Incentivized
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    Cons
    Cisco
    • Training Center, Event Center, and Support Center are separate products from Webex Meetings which should be one
    • Mac Outlook Plugin has some issues while syncing
    • Google calendar synchronization seems to be an issue while using it as clients do have google suite on the business side
    Incentivized
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    Lifesize
    • Lack of features or options to integrate with other solutions
    • Audio was just ok. If it was a meeting with more than 3-4 people, it seemed it was too much
    • I had a hard time with support. They were not very responsive and felt like an up-hill battle at times.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    The device it self is incredible, but not allowing us to plug a computer devices such as mouse & keyboard direct in USB ports is a penalty. We'd like to bring up the laptop, open it, and start working.
    Incentivized
    Read full review
    Lifesize
    Other than the HIPAA compliance, we have no compelling reason to retain LifeSize when we can already pay for similar services included with our UCaaS service. Our UCaaS vendor, Fuze, includes video conferencing with the VoIP services via single, integrated client software package. Additional limitations include minimal implementation assistance, training service, training materials and assistance driving internal adoption. Issues with slow speed for desktop sharing and audio quality make the technical aspects of Lifesize inferior to competitors.
    Incentivized
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    Usability
    Cisco
    Easy to use, feels like an apple phone
    Incentivized
    Read full review
    Lifesize
    Overall experience with Lifesize Video Conferencing has been great. While it serves it's basic purpose of allowing smooth video/audio meetings of people located at different places with option of screen sharing/chatting/ recording, what add to it's pros are it's accessibility from various platforms, flexibility to switch to a listen only mode in case of network issues and ease of operation.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    No answers on this topic
    Lifesize
    Since we are an educational institution we not only have scheduled classes which must be available, but we have staff members in a variety of areas ranging from recruiting and admissions to advancement and the President's office who need to connect with students, alumni and other interest groups, often at odd hours. I have not, since using Lifesize had anyone complain of not being able to connect
    Incentivized
    Read full review
    Performance
    Cisco
    No answers on this topic
    Lifesize
    Lifesize is an amazing platform for VC. However, it is a costly solution for any scaling startup. However, implementation and user acceptability was fairly easy and worth the additional spend. Quality has always been on point and support has always taken care of us. Our account manager also ensured a seamless transition process for Google Hangouts. Will go with this solution again at any other organization.
    Incentivized
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    Support Rating
    Cisco
    I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
    Incentivized
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    Lifesize
    Support has been decent throughout our use of Lifesize Video Conferencing. There were times we needed to make changes, customizations and additions to the application which took a little longer than expected. Overall the support team for Lifesize was very responsive to our requests. When we experienced issues with the application they were resolved to our expectations.
    Incentivized
    Read full review
    In-Person Training
    Cisco
    No answers on this topic
    Lifesize
    Sensus was really helpful in the initial setup and training of our technical Support Team. Sensus gave us training on site so that it would be our own equipment that was set up. Then the in house tech team took over to train other users who would be using the system. When needed the Sensus and Lifesize tech support were really helpful in trouble shooting or guiding us through any difficulty.
    Incentivized
    Read full review
    Online Training
    Cisco
    No answers on this topic
    Lifesize
    I gave this rating because Lifesize's website offers multiple quality videos that shows you exactly how the software works. The videos are divided into different categories which makes searching for a video fairly simple! If for some reason you have a question not answered in one of the how-tos you can always contact support. Excellent product, excellent service!
    Incentivized
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    Implementation Rating
    Cisco
    Implementation was very easy through webex cloud services
    Incentivized
    Read full review
    Lifesize
    Great for companies that need to accomplish multiple things at once while at different places. From our experience, broadcasting news is most favorable considering the level of excellence you get with the product plus the affordability. It can be used both privately amongst employees, or shared publicly through covering events
    Incentivized
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    Alternatives Considered
    Cisco
    We also have Zoom softphone that we use. We also have our Cisco IP communicators, which act as just a softphone of that desk phone, but we have Zoom, and we used to have Skype for Business. So those are the ones that we've dealt with in the past. I'd rather have Cisco over the other two. We already had the licenses for it, and we're already paying for it, so it's an added expense to use another company like Zoom before it was Skype for Business, now it's Teams. So we're AP for it, we have the licenses, let's use it. I like to save money. That's my motto.
    Incentivized
    Read full review
    Lifesize
    When compared to Zoom, one of the massive benefits that Lifesize brings is total peace of mind with security. Call encryption is part of the core in Lifesize and not an optional feature as in Zoom. I don't know about you, but every conversation can contain private and confidential information, so protecting me, my team, and my customers is totally covered with Lifesize! When compared with other providers, the quality of the video and lip sync on Lifesize is simply flawless. With the ability to deliver a call at 4k ultra high definition at 60 frames per second, the platform is simply awesome! Zoom is only 720p and the data share is only 5 frames per second. Zoom is simply substandard when compared to Lifesize. We often speak with clients who are using Teams or Skype for Business, but when you compare the video and audio quality with that achieved by Lifesize, they simply do not match up. If you want excellent quality video and ultra-sharp audio, then Lifesize is the only way to go!
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    Scalability
    Cisco
    No answers on this topic
    Lifesize
    With LifeSize Cloud, it's very easy to simply add another Icon to your system and join it to your cloud. You can easily and instantly create meetings and add users both in your organization and out without any difficulty. The cooperation between the Icons and cloud users running on their laptops makes it easy to scale this out to your entire company, including joint venture without difficulty.
    Incentivized
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    Return on Investment
    Cisco
    • For team work, projects are completed sooner and you can make a profit
    • Saving time and this means the possibility of more profit
    • If the number of projects is large, the investment will return quickly
    • The software license fee is too high
    Incentivized
    Read full review
    Lifesize
    • Training users on how to use the software is quick and easy.
    • Calling abroad saves a good chunk of money for both the end user and company.
    • Does save on travel as remote users are able to have a similar experience as the people attending the meetings and no need to travel to the other locations for meetings.
    Incentivized
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    ScreenShots

    Cisco Desk Series Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot

    Lifesize Video Conferencing Screenshots

    Screenshot of Lifesize Web App directoryScreenshot of Lifesize Web App screen sharing and five-way callScreenshot of Lifesize Desktop App home screenScreenshot of Lifesize Desktop App group video call with moderator controlsScreenshot of Lifesize Record & Share personal video libraryScreenshot of Lifesize Record & Share personal video library - video feed