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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Desk Series

    Score8.5 out of 10
    N/AA whiteboarding, videoconferencing and a second laptop display in one single device. The Cisco Desk Series delivers a collaboration experience to desks, in shared spaces, or small huddle spaces. Models include the Desk Pro, Desk, and Desk Mini. All Desk devices have advanced audio intelligence built in for distraction free meetings, a USB-C connection to pair devices wirelessly or dock a laptop.

    $5,495

    one-time fee **discounts available

    GoTo Meeting

    Score8.2 out of 10
    N/AFrom GoTo (formerly LogMeIn), GoToMeeting is an online meeting, desktop sharing, and video conferencing software that enables users to connect via the internet. It hosts a suite of online meeting tools, including real-time screen sharing and integrated audio.

    $12

    per month

    Pricing
    Cisco Desk SeriesGoTo Meeting
    Editions & Modules
    No answers on this topic
    Professional
    $12.00
    Per Organizer / Per Month for 150 Participants [billed annually]
    Business
    $16.00
    Per Organizer / Per Month for 250 Participants [billed annually]
    Enterprise
    Custom Pricing
    3,000 Participants
    Offerings
    Pricing Offerings
    Cisco Desk SeriesGoTo Meeting
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing available by monthly or annual subscription, with discounts for annual commitments.
    More Pricing Information
    Community Pulse
    Cisco Desk SeriesGoTo Meeting
    Considered Both Products
    Cisco
    No answer on this topic
    GoTo (formerly LogMeIn)
    Chose GoTo Meeting
    Webex to start with was proving expensive comparatively, also it is highly complex to make changes as in creating users' accounts. The support. we also spend a good amount of time on Zoom which proved insecure and lame for our organization. On the other hand, GoTo Meeting was …
    Incentivized
    Chose GoTo Meeting
    Personally, for me, Teams is the best tool available, followed by Zoom and Google Meet. Cisco Webex Desk Pro is similar to GoTo Meeting in my experience. While Cisco Webex Desk Pro was our go-to tool before Teams came in, can't really differentiate GoTo Meeting with any …
    Incentivized
    Chose GoTo Meeting
    Some security issues can be a real problem given the type of work we do and who we do it with. Lagging is a problem sometimes. Plan pricing is a bit much and could be better.
    Incentivized
    Chose GoTo Meeting
    GoTo Meeting is easier to use than most products in this segment because it gives the host full control that is intuitive and simple to use. The host can grant or revoke a participant elevated access to share their screen or app. The chat function is easy to use as well as the …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    32 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    27 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    34 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    26 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    29 Answers
    No answers on this topic
    Features
    Cisco Desk SeriesGoTo Meeting
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Cisco Desk Series and GoTo Meeting
    Feature
    Cisco Desk Series
    -
    Ratings
    GoTo Meeting
    8.1
    408 Ratings
    2% above category average
    High quality audio00 Ratings8.8408 Ratings
    High quality video00 Ratings8.8401 Ratings
    Low bandwidth requirements00 Ratings6.9376 Ratings
    Mobile support00 Ratings8.0323 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Cisco Desk Series and GoTo Meeting
    Feature
    Cisco Desk Series
    -
    Ratings
    GoTo Meeting
    8.2
    399 Ratings
    3% above category average
    Desktop sharing00 Ratings8.2399 Ratings
    Whiteboards00 Ratings8.1273 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Cisco Desk Series and GoTo Meeting
    Feature
    Cisco Desk Series
    -
    Ratings
    GoTo Meeting
    8.1
    400 Ratings
    2% below category average
    Calendar integration00 Ratings8.0356 Ratings
    Meeting initiation00 Ratings8.4387 Ratings
    Integrates with social media00 Ratings7.7199 Ratings
    Record meetings / events00 Ratings8.1363 Ratings
    Slideshows00 Ratings8.1313 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Cisco Desk Series and GoTo Meeting
    Feature
    Cisco Desk Series
    -
    Ratings
    GoTo Meeting
    8.3
    369 Ratings
    2% above category average
    Live chat00 Ratings8.3359 Ratings
    Audience polling00 Ratings8.1262 Ratings
    Q&A00 Ratings8.4286 Ratings
    Online Events Security
    Comparison of Online Events Security features of Cisco Desk Series and GoTo Meeting
    Feature
    Cisco Desk Series
    -
    Ratings
    GoTo Meeting
    8.1
    369 Ratings
    0% below category average
    User authentication00 Ratings8.0331 Ratings
    Participant roles & permissions00 Ratings8.2355 Ratings
    Confidential attendee list00 Ratings8.2291 Ratings
    Best Alternatives
    Cisco Desk SeriesGoTo Meeting
    Small Businesses
    No answers on this topic
    ClickMeeting
    Score7.7 out of 10
    Medium-sized Companies
    Cisco Room Series
    Score8.7 out of 10
    JioMeet
    Score10 out of 10
    Enterprises
    Cisco Webex DX80 (discontinued)
    Score8.4 out of 10
    Webex Meetings
    Score8.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Desk SeriesGoTo Meeting
    Likelihood to Recommend
    8.4
    (34 ratings)
    8.3
    (442 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    7.5
    (51 ratings)
    Usability
    -
    (0 ratings)
    4.9
    (35 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (2 ratings)
    Support Rating
    9.1
    (1 ratings)
    7.6
    (52 ratings)
    Online Training
    -
    (0 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (8 ratings)
    Configurability
    -
    (0 ratings)
    4.5
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    3.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    4.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Cisco Desk SeriesGoTo Meeting
    Likelihood to Recommend
    Cisco
    The Cisco Desk Series is phenomenal at joining any medium I need to, like Webex, Microsoft Teams, Zoom, or Google Meet. Its AI-powered video and audio features enhance clarity, reduce background noise, and frame participants naturally. Ideal for hybrid meetings and focused calls, it’s less suited for purely casual, non-professional use.
    Read full review
    GoTo (formerly LogMeIn)
    I provide regular training as a big portion of my job. There is weekly training with an infinite number of users in attendance on any given date—GoTo Meeting is not the best option for this because I would have to mute users as they join the meeting. However, I also provide frequent training sessions to a small number of users that feature more individualized content, and having them able to mute/unmute at will is a better fit for a smaller group with in-depth materials.
    Incentivized
    Read full review
    Pros
    Cisco
    • So the product, you can use WebEx conferences as well as Microsoft Teams conferences. This is very good because in the past it was only built for WebEx, WebEx platforms but since a couple of months it's certificated for Microsoft Teams as well because many clients and partners have changed their collaboration platform and team Microsoft Teams is the most common platform in the business world today.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    • Excellent audio and video quality.
    • Functional and easy-to-use screen-sharing feature for product demonstrations and presentations.
    • Possibility of recording meetings that we can later review and share with those who could not attend.
    • Possibility of managing the microphone of the participants in host mode so as not to disturb the entire event.
    Incentivized
    Read full review
    Cons
    Cisco
    • Training Center, Event Center, and Support Center are separate products from Webex Meetings which should be one
    • Mac Outlook Plugin has some issues while syncing
    • Google calendar synchronization seems to be an issue while using it as clients do have google suite on the business side
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    • We occasionally experience slow performance during screen sharing.
    • The help center should have detailed tutorials on commonly asked FAQs and also to initially set up the profile.
    • One of my initial thoughts regarding recordings was to edit them in the future when the product changes.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    The device it self is incredible, but not allowing us to plug a computer devices such as mouse & keyboard direct in USB ports is a penalty. We'd like to bring up the laptop, open it, and start working.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    We used other software like goto meetings but found it best because of its user friendly interface and easy interfacing. It helped us in COVID and now we can say we are depending on it and love it. We recommend it to our friends company and they are also using it. It is very affordable and easy to integrate with system
    Incentivized
    Read full review
    Usability
    Cisco
    Easy to use, feels like an apple phone
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    The simplicity of GoToMeetings desktop, mobile, and web-based applications make it a very robust and user-friendly meeting solution. At times, it may be more complex than needed, but it is nice to have so many features that can be used if needed. Once installed, it is very easy to use and navigate.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    No answers on this topic
    GoTo (formerly LogMeIn)
    This application has always been available. Never an issue
    Incentivized
    Read full review
    Performance
    Cisco
    No answers on this topic
    GoTo (formerly LogMeIn)
    This application is fast. Loads fast, no stall
    Incentivized
    Read full review
    Support Rating
    Cisco
    I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    When we have issues, they seem to respond quickly and do everything they can to help us. They have even tried to find other ways we could get more use out of their product, or improve the way we are currently using it. Overall, their support has been fairly good for us.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    Implementation was very easy through webex cloud services
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    It was very easy and self-explanatory.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    We also have Zoom softphone that we use. We also have our Cisco IP communicators, which act as just a softphone of that desk phone, but we have Zoom, and we used to have Skype for Business. So those are the ones that we've dealt with in the past. I'd rather have Cisco over the other two. We already had the licenses for it, and we're already paying for it, so it's an added expense to use another company like Zoom before it was Skype for Business, now it's Teams. So we're AP for it, we have the licenses, let's use it. I like to save money. That's my motto.
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    Many times, it seems like GoTo Meeting requires less bandwidth to run. We noticed with a few test machines that if you have over twenty video streams, this product could handle the load better than if we used Microsoft Teams and had many video streams.
    Incentivized
    Read full review
    Return on Investment
    Cisco
    • For team work, projects are completed sooner and you can make a profit
    • Saving time and this means the possibility of more profit
    • If the number of projects is large, the investment will return quickly
    • The software license fee is too high
    Incentivized
    Read full review
    GoTo (formerly LogMeIn)
    • Any collaboration app these days are now a great addition for those organizations which have more than one office and they need to collaborate with each other.
    • GoTo Meeting can contribute to cost savings by reducing the need for extensive travel, accommodation, and related expenses associated with in-person meetings especially in case like us as we have multiple branches.
    Incentivized
    Read full review
    ScreenShots

    Cisco Desk Series Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshot

    GoTo Meeting Screenshots

    Screenshot of GoTo App - Create Meeting (Out of Session)Screenshot of GoTo App - Join Meeting (Out of Session)Screenshot of GoTo App - Meeting (In Session)Screenshot of GoTo App - Mobile Meetings (Out of Session)Screenshot of GoTo App - Screen Share Meeting (In Session)