Cisco Desk Series vs. GoRemote

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Desk Series
Score 8.6 out of 10
N/A
A whiteboarding, videoconferencing and a second laptop display in one single device. The Cisco Desk Series delivers a collaboration experience to desks, in shared spaces, or small huddle spaces. Models include the Desk Pro, Desk, and Desk Mini. All Desk devices have advanced audio intelligence built in for distraction free meetings, a USB-C connection to pair devices wirelessly or dock a laptop.N/A
GoRemote
Score 10.0 out of 10
N/A
N/AN/A
Pricing
Cisco Desk SeriesGoRemote
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
Cisco Desk SeriesGoRemote
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Desk SeriesGoRemote
User Ratings
Cisco Desk SeriesGoRemote
Likelihood to Recommend
8.5
(0 ratings)
-
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Support Rating
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
Cisco Desk SeriesGoRemote
Likelihood to Recommend
The other advantage of the product is that you could use it as a conference system as well as a screen for your PC. So I'm working with three screens and one of these screen is the Desk Pro, so I do not need another screen. So it's saving space in my desk and it's high quality. So this is the plus function.
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Pros
  • It gives the added function of having multiple lines we can set up called pickup groups or music on hold, so that way it best suits whatever facilities need to have. We can set that up and it works for them on different types of phones. We also have, since Covid, everyone has gone home to work from home and we have our knock who needs to reach out in case of anything. So they needed to have VPN capabilities. So our older models of the 7942s have VPN capabilities for them to be able to also work from home.
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Cons
  • Training Center, Event Center, and Support Center are separate products from Webex Meetings which should be one
  • Mac Outlook Plugin has some issues while syncing
  • Google calendar synchronization seems to be an issue while using it as clients do have google suite on the business side
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Likelihood to Renew
The device it self is incredible, but not allowing us to plug a computer devices such as mouse & keyboard direct in USB ports is a penalty. We'd like to bring up the laptop, open it, and start working.
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Usability
Easy to use, feels like an apple phone
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Support Rating
I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
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Implementation Rating
Implementation was very easy through webex cloud services
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Alternatives Considered
The Cisco Desk Pro is better than Poly Studio and Neat Bar with its AI-driven video and audio enhancements, cross-platform compatibility, and integrated 4K display with whiteboarding. It doubles as a collaboration hub with USB-C laptop connectivity and strong enterprise management tools. Overall, it delivers a more complete, professional experience out of the box.
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Return on Investment
  • For team work, projects are completed sooner and you can make a profit
  • Saving time and this means the possibility of more profit
  • If the number of projects is large, the investment will return quickly
  • The software license fee is too high
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ScreenShots

Cisco Desk Series Screenshots

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