Cisco Cloud Email Security vs. Trellix Email Security

We have been using this software at our company for approximately two years now. We have had excellent results from it thus far. This tool is very robust and provides a layered approach towards email security. We have it installed for our employees mobile devices as well.

Incentivized

It has a very good feature of URL replace, it helps us to block or prevent spam, phishing, or malicious emails. It has some limitations like if some large or lengthy emails come it takes more time to scan and to avoid delay it forwards the mail to the recipient with a warning note on it.

• Best in class spam filtering using Talos Intelligence.
• Highly customisable with multiple layers and filters to customise your E-mail flow.
• Reliable and able to keep up with high volumes of mail and spam.

Incentivized

• Blocking URL-based threats using FAUDE features.
• Post threat detection via the Retroactive feature.
• Excellent sandboxing analysis performance and detailed dynamic analysis reports.

Incentivized

• The graphical interface.
• Support to deploy.

Incentivized

• Sometimes feels that console running slow.
• Riskware detection has a lot of false positive.
• The user interface is not very intuitive.

Incentivized

FireEye Email Security is the most effective email security solution for protecting enterprises from APT. It is not complicated to set up and you can ride a wave of continuous security effects for a long time without major changes after the initial setup. It's automated, so users don't have to care too much about it. In addition, it provides detailed analysis data, so you can utilize it for 3rd party solutions if you want.

Incentivized

Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.

Incentivized

In the years we have had this service, we haven't needed much help (which is a testament to the ease of use/reliability of the product) but when we have they have been probably the best vendor I've ever dealt with when it comes to quickly addressing support call issues. We also have a very readily available engineer that has been quick to help with more complex requests.

Incentivized

I would select Cisco for the Cloud Email Security solution because it has high availability. The integrations you have with solutions in the email cloud are very easy to integrate. Cisco Cloud Email Security is among the leaders in email protection solutions. It is important to take into account all the functionality that can be configured and in this way, we will be protected

Incentivized

There are a few things FireEye Email Security does better than ProofPoint and vice versa. For example, you would think blocking .html attachments would be trivial. FireEye Email Security can be configured to do it. Proofpoint can not, and if you try to configure it, HTML gets stripped from the email content, which has a major impact on the business. On the other hand, ProofPoint has a number of additional features and bells and whistles that FireEye Email Security does not.

Incentivized

• Cisco was priced better than some of the other best of breed providers.
• It has significantly reduced our spam and malicious content to our users compared to our previous deprecated on-prem email gateway.
• The ease of adding a new site.

Incentivized

• It's been positive in the sense that it has blocked some malicious email that would have otherwise made it to our users.
• It has been negative in the sense that we spend a higher-than-expected number of cycles dealing with false positives.
• Another negative is that we also experience false negatives.

Incentivized