Cisco Cloud Email Security vs. Microsoft Exchange

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Cloud Email Security
Score 10.0 out of 10
N/A
Cisco's Cloud Email Security platform is a secure email gateway.N/A
Microsoft Exchange
Score 9.3 out of 10
N/A
Microsoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A
Pricing
Cisco Cloud Email SecurityMicrosoft Exchange
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Cloud Email SecurityMicrosoft Exchange
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Cloud Email SecurityMicrosoft Exchange
Features
Cisco Cloud Email SecurityMicrosoft Exchange
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Cisco Cloud Email Security
7.4
Ratings
12% below category average
Microsoft Exchange
8.1
Ratings
3% below category average
Anti-malware8.90 Ratings8.10 Ratings
Customizability8.00 Ratings7.90 Ratings
Data Loss Protection5.30 Ratings8.60 Ratings
Threat Detection8.10 Ratings8.00 Ratings
Sandboxing9.80 Ratings7.40 Ratings
End-to-End Encryption7.10 Ratings8.30 Ratings
Management Tools4.40 Ratings8.40 Ratings
Best Alternatives
Cisco Cloud Email SecurityMicrosoft Exchange
Small Businesses
Zoho Mail
Zoho Mail
Score 9.3 out of 10
Zoho Mail
Zoho Mail
Score 9.3 out of 10
Medium-sized Companies
Avanan
Avanan
Score 9.4 out of 10
Avanan
Avanan
Score 9.4 out of 10
Enterprises
Avanan
Avanan
Score 9.4 out of 10
Avanan
Avanan
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Cloud Email SecurityMicrosoft Exchange
Likelihood to Recommend
9.0
(0 ratings)
8.8
(0 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(0 ratings)
Usability
-
(0 ratings)
9.0
(0 ratings)
Availability
-
(0 ratings)
10.0
(0 ratings)
Performance
-
(0 ratings)
9.0
(0 ratings)
Support Rating
9.0
(0 ratings)
9.9
(0 ratings)
Implementation Rating
-
(0 ratings)
10.0
(0 ratings)
Configurability
-
(0 ratings)
7.0
(0 ratings)
Ease of integration
-
(0 ratings)
5.0
(0 ratings)
Product Scalability
-
(0 ratings)
10.0
(0 ratings)
Vendor post-sale
-
(0 ratings)
5.0
(0 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(0 ratings)
User Testimonials
Cisco Cloud Email SecurityMicrosoft Exchange
Likelihood to Recommend
We have been using this software at our company for approximately two years now. We have had excellent results from it thus far. This tool is very robust and provides a layered approach towards email security. We have it installed for our employees mobile devices as well.
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For our clients, the switch to an entirely independent (parallel processing) Microsoft Exchange Server was a lifesaver because previous software versions frequently crashed. The clever viva add-on informs me of any things that are still uncompleted in my large email to-do lists. Migrating to Office 365 has never been easier because to the meticulous preparation that has gone into it. Web applications will load more quickly.
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Pros
  • Best in class spam filtering using Talos Intelligence.
  • Highly customisable with multiple layers and filters to customise your E-mail flow.
  • Reliable and able to keep up with high volumes of mail and spam.
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  • An in-built calendar to manage your daily work schedule. Let's you create events, invite a particular group of people, accept invitations, and remind you of your upcoming meetings and tasks.
  • I also like the daily emails we get from Exchange that ask you to set aside time for yourself or your other hobbies to take a short break from monotonous work.
  • The email categorization feature is pretty good, especially the sort/search filtering option to navigate through your emails, which can also go through your deleted emails.
  • It has an excellent spam-filtering feature which greatly reduces the chance of malware and spam. I have hardly seen spam emails get through their filter. On the other hand, it also recognizes emails from external organizations that may be spam, but are important work emails.
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Cons
  • The graphical interface.
  • Support to deploy.
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  • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
  • Losing data might affect business continuity and rebuilding it can be costly.
  • Security remains a major concern.
  • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
  • Hardware and license costs are high.
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Likelihood to Renew
No answers on this topic
Email and calendars in a business setting are requirements. And Microsoft continues to be the standard of business applications. Microsoft 365 makes Microsoft Exchange easy to use. Everything is in the cloud. Let Microsoft take care of the hardware, the software, and the security. You just enable your business users with the functionality they need.
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Usability
No answers on this topic
Microsoft Exchange has come a long way over the years and has nowhere near the technical overhead required for support as it did back in 2003/2007 and prior. The integrations with Teams, Defender, Sharepoint, Copilot and many other products make it a solid and well-rounded tool used for many day-to-day tasks.
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Reliability and Availability
No answers on this topic
Exchange is setup with multiple servers behind load balancers to provide high availability.
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Performance
No answers on this topic
I would say it's the best email product I've experienced.
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Support Rating
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
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We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
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Implementation Rating
No answers on this topic
Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
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Alternatives Considered
I would select Cisco for the Cloud Email Security solution because it has high availability. The integrations you have with solutions in the email cloud are very easy to integrate. Cisco Cloud Email Security is among the leaders in email protection solutions. It is important to take into account all the functionality that can be configured and in this way, we will be protected
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Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless.
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Scalability
No answers on this topic
The only time Exchange has failed us is when we did something to cause the failure.
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Return on Investment
  • Cisco was priced better than some of the other best of breed providers.
  • It has significantly reduced our spam and malicious content to our users compared to our previous deprecated on-prem email gateway.
  • The ease of adding a new site.
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  • After testing I found Exchange very good at removing/quarantining malware.
  • The Global Address List is great for finding the correct person within the organization to deal with.
  • The Clutter feature is terrible. Sometimes putting important emails into that folder for no discernible reason.
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