Cisco Business Edition 7000 (discontinued) vs. Zoho Mail

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
N/A
Cisco Business Edition 7000 was a collaboration and universal communication, VOIP / telephony, conferencing and messaging platform for enterprises of 1000 to 5000 employees. It has been discontinued, and is superseded by functionality found in Webex Calling.N/A
Zoho Mail
Score 9.3 out of 10
N/A
Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.
$1
per user/per month
Pricing
Cisco Business Edition 7000 (discontinued)Zoho Mail
Editions & Modules
No answers on this topic
Mail Lite
$1
per user/per month
Workplace
$3
per user/per month
Mail Premium
$4
per user/per month
Offerings
Pricing Offerings
Cisco Business Edition 7000 (discontinued)Zoho Mail
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Business Edition 7000 (discontinued)Zoho Mail
Features
Cisco Business Edition 7000 (discontinued)Zoho Mail
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.1
Ratings
8% below category average
Zoho Mail
-
Ratings
Task Management7.60 Ratings00 Ratings
Gantt Charts7.00 Ratings00 Ratings
Scheduling6.70 Ratings00 Ratings
Workflow Automation7.90 Ratings00 Ratings
Mobile Access7.30 Ratings00 Ratings
Search6.30 Ratings00 Ratings
Visual planning tools6.90 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
6.9
Ratings
14% below category average
Zoho Mail
-
Ratings
Chat5.90 Ratings00 Ratings
Notifications7.10 Ratings00 Ratings
Discussions7.10 Ratings00 Ratings
Surveys8.30 Ratings00 Ratings
Internal knowledgebase7.10 Ratings00 Ratings
Integrates with GoToMeeting6.90 Ratings00 Ratings
Integrates with Gmail and Google Hangouts6.50 Ratings00 Ratings
Integrates with Outlook5.90 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.4
Ratings
6% below category average
Zoho Mail
-
Ratings
Versioning6.30 Ratings00 Ratings
Video files9.80 Ratings00 Ratings
Audio files7.90 Ratings00 Ratings
Document collaboration6.30 Ratings00 Ratings
Access control7.10 Ratings00 Ratings
Advanced security features8.40 Ratings00 Ratings
Integrates with Google Drive8.90 Ratings00 Ratings
Device sync4.30 Ratings00 Ratings
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
-
Ratings
Zoho Mail
8.1
Ratings
3% below category average
Anti-malware00 Ratings8.20 Ratings
Customizability00 Ratings8.30 Ratings
Data Loss Protection00 Ratings8.00 Ratings
Threat Detection00 Ratings8.00 Ratings
Sandboxing00 Ratings6.50 Ratings
End-to-End Encryption00 Ratings8.30 Ratings
Management Tools00 Ratings9.00 Ratings
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Cisco Business Edition 7000 (discontinued)Zoho Mail
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Troop Messenger
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User Ratings
Cisco Business Edition 7000 (discontinued)Zoho Mail
Likelihood to Recommend
8.4
(0 ratings)
6.5
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
Cisco Business Edition 7000 (discontinued)Zoho Mail
Likelihood to Recommend
The platform is perfectly suited for collaboration involving everything related to integrated voice and video systems. It is easily installed on physical servers and virtualized and can be accessed remotely. The BE 7000 modernized the infrastructure with voice-over IP and generates complete reports on the telephone and video usage of users in all the company's regions for internal control and auditing. The solution can be recommended for medium and large scenarios from 1000 users up to a limit of 5000 users.
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If you don't have a huge budget and want something that works with minor quirks here and there then Zoho Mail is definitely something you should look into. For half the price of Google G Suite or Office account you get 5GB of storage per user and can send up to 25MB emails without restrictions. Great for small businesses in my opinion. I have had some issues with their spam filter, but we use SpamTitan and just shut off the one that comes with Zoho Mail. Zoho's spam filter isn't horrible but you should definitely use something in addition or instead of what comes with Zoho.
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Pros
  • Voicemail message are retained for a lengthy period of time.
  • It efficiently allows for users to phone colleagues in other departments by the extension number.
  • Headset usage comes in handy.
  • Speaker phone capability works well.
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  • I really like that there is a free version in which a single user can be created. It is really useful because it allows you to evaluate each characteristic of the service without having to buy it.
  • I also really like the visual aspect of the inbox, which is partially customizable. Because you can make small changes such as changing the color, the language, and among other things.
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Cons
  • The User interface of phone could be better and it can be more interactive. The options are complex.
  • The configuration part is tough as we need to select them manually through buttons which make it a difficult task.
  • If the bandwidth of network is low we may face some noise disturbance and jitter in voice.
  • There should be proper documentation available for configuration part so that anyone with good knowledge can do it.
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  • When receiving an email with images that are not displayed automatically, you have to activate this function manually. It is a bit uncomfortable, I would prefer that it be activated automatically
  • The filter to search for information is not very accurate and unfriendly
  • The way to manage the storage capacity and to buy more space for the mail is not very friendly
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Usability
No answers on this topic
It is very easy to use and does all you need. It sends newsletters to their own folder. A notification folder for more important things. The Spam folder collect the right amount of spam emails
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Support Rating
No answers on this topic
I have spoken with Zoho several times and their support is always friendly and helpful. I have always been asked for security pins and codes when seeking assistance which helps me to feel my accounts are secure and I have never had to wait on hold to speak with someone for more than 5 minutes. They always seem to have someone available to help. If you call asking for instructions on how to do something they gladly walk you through the process and if you just need something done and don't have time to do it yourself they will happily customize whatever you need without you having to spend all day with it.
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Alternatives Considered
Cisco Business edition are very comfortable and got great functioning. This name is a brand in market and the support from their side is very good. The life support of phones is very good. They have embedded with good security features and algorithm so interception become difficult by anyone. They are very reliable and has got great voice quality which makes it a best for every type of businesses. The support from Cisco is very good which I like the best.
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Zoho is free. Also, there is no need for a separate IT guy for creating mail, or if any issues come you don't have to find anyone anyone can check and fix all issues from their super admin panel. Zoho overview is much better than outlook and its appearance of getting mail popup and functionality is better than outlook. My friend suggested for this and also after using I have referred my friend
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Return on Investment
  • High ROI, the communication platform provides all the necessary that is required employees to be always connected wherever they are. This improves companies overall performance and certainly income.
  • Simplified maintenance and user friendly interfaces. The platform has all the admin tool to make support easy and efficient.
  • Employees are enabled with all the Unified Communication services and they are more productive which again improves overall company's performance.
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  • We have several email accounts for a low cost
  • Easy to train new staff on the system
  • Some confusion exists over Zoho One accounts and what is included
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ScreenShots

Zoho Mail Screenshots

Screenshot of All in one viewScreenshot of CalendarScreenshot of TaskScreenshot of NotesScreenshot of Contact managementScreenshot of Instant Chat