Cisco Business Edition 7000 (discontinued) vs. Quip

Cisco business edition are well suited for the environment where we need regular communication as they are easy to dial and has got great features. The product is well suited for both small business and large enterprises. Speed dial, good voice quality are key features of Cisco phones. They are not well suited in scenarios where we do not have LAN connectivity or internet. Sometimes we may face latency and jitteriness which is not good.

Incentivized

Well, they are suited. 1. We use it as an effective way of collaboration between teams. 2. Can be used as an online spreadsheet. 3. It helps in accessing the data by multiple teams hassle-free. 4. Can customize the action, like editing or locking the spreadsheet to the other users based on the business need. Less Suited/inappropriate: 1. The UI is very much outdated. 2. The number of rows to be added to the spreadsheet has limitations. & We have to create a new Quip every now & then once the row limits are reached. 3. Can't do a detailed analysis like pivots tables etc. 4. Other functions like sort & filter options in Quip are not so user-friendly, unlike other spreadsheets out there in the market.

Incentivized

• The platform supports up to 5,000 users connected at the same time in voice and video calls.
• Everything is virtually deployed on Cisco servers with reliability.
• Intuitive configuration and user-friendly web interface.
• It has several types of IP phones and is compatible with legacy and multi-brand hardware with SIP protocol.

Incentivized

• Our experience with Quip has been nothing short of astounding; I love everything about this collaboration tool.
• I love that it is cross-platform and works so well on mobile devices; it makes it unhindered to make progress on to-dos, take notes, export spreadsheets and documents, and have all my information organized within one environment.
• I also love that it notifies me when someone has done something in shared documents and the incredible ease of linking documents in chats.
• Quip's user interface is friendly and comfortably navigable; it feels right.

• More cloud based services need to be added to the default service package.
• Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
• It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
• Call recording should be also built in.

Incentivized

• When using Quip Desktop, it can be slow to update with content from other users
• I think it would be cool to have a PDF proofing system integrated into Quip. Once copy has gone to design, we are basically done using Quip - I'd like to bring that all together within Quip
• Multi -select and group export of documents would be helpful

Incentivized

It is the best collaboration tool in my company. Through it, the organization has achieved better connectivity and efficiency in its communication. Primarily, the docs feature of this software is the most utilized in the company. Slowly, dash-boarding and project management features have also been utilized. Generally, it is the best tool, very easy and fairly streamlined

Incentivized

I have never used Quip's support. To be fair, we hired someone who used to work for Quip before working at our company, and he implemented it and pushed it with the team. He was very biased toward the product, and yes it was better than Google Drive, but by how much?

Incentivized

Looking at the feature sets and customer experience overall it's a good investment to make. It provides insights and also gives needed reports and statistics.

Google Drive is an obvious choice for a collaboration suite, but it still has this old-fashioned Windows 95 feel to it, with the standard file system hierarchy and spread-sheet like lists of files. Quip has a fresh take on the user interface, and the comments and discussion on a given file or line within a file seems more integrated and seamless, rather than a bunch of boxes out in the margin away from where you're actually reading and working. Having everything just to the left of a list or paragraph makes it easier to focus and maintain context while you're working or discussing a certain point.

Incentivized

• It has allowed for mostly smooth communication from department to department/office to office.
• It allows for saved phone # / last contact to appear quickly.
• It has allowed for safety warnings/announcements to emerge all across every office so that everyone within the organization is on the same page about events when they occur.

Incentivized

• Quip allowed collaboration and communication between Salesforce team and the rest of IT as well as business users.
• Quip allowed collaboration on documents that was very interactive and helpful to the creation process.
• Quip frustrated us because we had so many documents that we already had but they did not work well inside of Quip.

Incentivized