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Cisco Business Edition 7000 (discontinued) vs. HCL Notes

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Business Edition 7000 (discontinued)

    Score9 out of 10
    N/ACisco Business Edition 7000 was a collaboration and universal communication, VOIP / telephony, conferencing and messaging platform for enterprises of 1000 to 5000 employees. It has been discontinued, and is superseded by functionality found in Webex Calling.N/A

    HCL Notes

    Score3.5 out of 10
    N/ANotes from HCL (formerly from IBM, acquired by HCL in late 2018) is a collaboration platform based on the Lotus platform.N/A
    Pricing
    Cisco Business Edition 7000 (discontinued)HCL Notes
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Business Edition 7000 (discontinued)HCL Notes
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco Business Edition 7000 (discontinued)HCL Notes
    Considered Both Products
    Discontinued Products
    No answer on this topic
    HCLSoftware
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    Cisco Business Edition 7000 (discontinued)HCL Notes
    Project Management
    Comparison of Project Management features of Cisco Business Edition 7000 (discontinued) and HCL Notes
    Feature
    Cisco Business Edition 7000 (discontinued)
    7.1
    10 Ratings
    8% below category average
    HCL Notes
    6.9
    10 Ratings
    11% below category average
    Task Management7.610 Ratings7.09 Ratings
    Gantt Charts7.08 Ratings6.03 Ratings
    Scheduling6.78 Ratings8.09 Ratings
    Workflow Automation7.98 Ratings5.06 Ratings
    Mobile Access7.310 Ratings8.010 Ratings
    Search6.38 Ratings6.09 Ratings
    Visual planning tools6.96 Ratings8.03 Ratings
    Communication
    Comparison of Communication features of Cisco Business Edition 7000 (discontinued) and HCL Notes
    Feature
    Cisco Business Edition 7000 (discontinued)
    6.9
    10 Ratings
    14% below category average
    HCL Notes
    9.2
    10 Ratings
    15% above category average
    Chat5.99 Ratings6.010 Ratings
    Notifications7.19 Ratings9.010 Ratings
    Discussions7.19 Ratings9.57 Ratings
    Surveys8.37 Ratings9.14 Ratings
    Internal knowledgebase7.19 Ratings10.06 Ratings
    Integrates with GoToMeeting6.95 Ratings10.03 Ratings
    Integrates with Gmail and Google Hangouts6.56 Ratings10.02 Ratings
    Integrates with Outlook5.97 Ratings10.05 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Cisco Business Edition 7000 (discontinued) and HCL Notes
    Feature
    Cisco Business Edition 7000 (discontinued)
    7.4
    10 Ratings
    6% below category average
    HCL Notes
    7.6
    9 Ratings
    3% below category average
    Versioning6.38 Ratings9.04 Ratings
    Video files9.86 Ratings6.05 Ratings
    Audio files7.98 Ratings6.05 Ratings
    Document collaboration6.39 Ratings8.08 Ratings
    Access control7.18 Ratings6.08 Ratings
    Advanced security features8.410 Ratings8.08 Ratings
    Integrates with Google Drive8.94 Ratings10.02 Ratings
    Device sync4.38 Ratings8.05 Ratings
    Best Alternatives
    Cisco Business Edition 7000 (discontinued)HCL Notes
    Small Businesses
    Flock
    Score9.1 out of 10
    Flock
    Score9.1 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.8 out of 10
    Microsoft Viva Engage
    Score7.8 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    Google Keep
    Score9.9 out of 10
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    User Ratings
    Cisco Business Edition 7000 (discontinued)HCL Notes
    Likelihood to Recommend
    8.4
    (11 ratings)
    7.0
    (16 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    1.7
    (5 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (2 ratings)
    Online Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Cisco Business Edition 7000 (discontinued)HCL Notes
    Likelihood to Recommend
    Discontinued Products
    Cisco business edition are well suited for the environment where we need regular communication as they are easy to dial and has got great features. The product is well suited for both small business and large enterprises. Speed dial, good voice quality are key features of Cisco phones. They are not well suited in scenarios where we do not have LAN connectivity or internet. Sometimes we may face latency and jitteriness which is not good.
    Incentivized
    Read full review
    HCLSoftware
    I often work with teams from other country and regions, hence HCL Notes is a very useful platform for internal company management operations. It standardized organisational work standards in most of the offices worldwide. HCL Notes also enables chat with other team around the world that I find very helpful when initiating conversation or just want to have a quick update rather than sending emails and waiting for replies. However, HCL Notes is not very efficient in web browsing and user still need to use other internet service providers.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • The platform supports up to 5,000 users connected at the same time in voice and video calls.
    • Everything is virtually deployed on Cisco servers with reliability.
    • Intuitive configuration and user-friendly web interface.
    • It has several types of IP phones and is compatible with legacy and multi-brand hardware with SIP protocol.
    Incentivized
    Read full review
    HCLSoftware
    • It has a really strong and robust database that's extremely scalable and holds up well to thousands of users and many different environments.
    • It has a really good enterprise-grade framework for development custom database applications
    • All of the custom database applications along with the email all have a nice uniform look and feel so their easy-to-use.
    • I really like how it's developed and supported on every client OS (Windows, OSX, Linux)! The competitors definitely do NOT offer this (M$).
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • More cloud based services need to be added to the default service package.
    • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
    • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
    • Call recording should be also built in.
    Incentivized
    Read full review
    HCLSoftware
    • Notes' backwards compatibility sometimes gets in the way. Menus are cluttered with extraneous, outdated options and features that modern users will never use, and Preferences are often difficult to navigate for those coming from Gmail or Outlook. We have greatly simplified this via Policies, but users still find it daunting to go through all the options that are available.
    • The IBM Notes client for Windows & Mac is essentially the Eclipse Java development platform...so it is HUGE. Performance initially was very slow but IBM has done a good job of speeding things up. As IBM moves more toward cloud-delivered applications, this will not be as much of a problem.
    • Notes and Domino can be complex to manage for administrators who are more accustomed to ActiveDirectory, Group Policy, etc. Editing a notes.ini file to add a feature, or working with XML files by hand to create a SmartUpgrade kit can be daunting to those coming from more modern administrative roles.
    • Some users claim to "hate" Notes mail. While I have heard this less and less over the past 10 years, we have had 3rd party software offer plugins to Outlook and it's rare to see any for Notes.
    • The client update process should be automated more. I would like to see the Notes client update quietly and quickly more like an Adobe software update. If an update fails it should automatically try again without prompting the user over and over.
    • Notes multiple language spell checking is a downloaded add-on Java-based resource that has to be deployed in a convoluted way that is difficult for users to grasp. Therefore any foreign language spell check updates must be done individually per Notes client by IT, which is unfortunate. I would prefer to see that be a "live download" update option for users to get directly from IBM (don't make me download it and put it on my network).
    Read full review
    Likelihood to Renew
    Discontinued Products
    No answers on this topic
    HCLSoftware
    I've been in IT business and as a Programmer/Developer for 20+ years with too many programming languages experiences/back ground (C/C++/Visual Basic/Basic Program/Unix/COBOL/Java). Also with 18+ years with Lotus Notes/IBM Domino, I am still and always think Lotus Notes is the best RAD platform available!. When the time where resource is very limited and the expectation is very high and the turn around is too short, IBM Domino/Notes is the platform to use and it's the only choice available.
    Read full review
    Usability
    Discontinued Products
    No answers on this topic
    HCLSoftware
    Easy to use for the user, most of the apps we developed, there is not much need for user training. Most of the times, we just do a demo to the users group and they can pick up from there.
    Read full review
    Support Rating
    Discontinued Products
    No answers on this topic
    HCLSoftware
    I've been using the production for a very long time and very happy with it. Also, all the online resources and forums for notes is very friendly and easy/quick for getting help. I found out that compared to Microsoft or Oracle or any other platforms, IBM Notes online forum is the best I have seen.
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    HCLSoftware
    Implementation is easy and smooth if the requirement is well gathered/documented. Notes is a RAD platform, all projects in Notes is simple in the implementation step.
    Read full review
    Alternatives Considered
    Discontinued Products
    Looking at the feature sets and customer experience overall it's a good investment to make. It provides insights and also gives needed reports and statistics.
    Read full review
    HCLSoftware
    Outlook has been considered for years as a replacement platform. Pricing and support staff made it prohibitive. Our long-time use of Microsoft Office productivity suite naturally led us to consider the adoption of Office365. A recent investigation told us that Azure Cloud services propel an O365 solution to the forefront. Early adopters in international divisions have paved the way for Azure and O365.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It has allowed for mostly smooth communication from department to department/office to office.
    • It allows for saved phone # / last contact to appear quickly.
    • It has allowed for safety warnings/announcements to emerge all across every office so that everyone within the organization is on the same page about events when they occur.
    Incentivized
    Read full review
    HCLSoftware
    • Over the years, we have lost countless hours of productivity from the thousands of crashes we have experienced.
    • One benefit of IBM Notes is that it is very simple to train a new user on. Many people prefer and are familiar with Google tools, but those that use IBM Notes have very little trouble acclimating themselves.
    Incentivized
    Read full review
    ScreenShots