Cisco Business Edition 7000 (discontinued) vs. Gmelius

The platform is perfectly suited for collaboration involving everything related to integrated voice and video systems. It is easily installed on physical servers and virtualized and can be accessed remotely. The BE 7000 modernized the infrastructure with voice-over IP and generates complete reports on the telephone and video usage of users in all the company's regions for internal control and auditing. The solution can be recommended for medium and large scenarios from 1000 users up to a limit of 5000 users.

Incentivized

Gmelius is perfectly suited for making templates for emails to go out to clients. You can easily share the templates with your team, too, so that everyone has access to them. Gmelius also does a great job of tracking emails so you can confirm the information was received by clients. It is not great to send emails out directly from the mobile app or Gmelius itself, but as a plugin it's perfect.

Incentivized

• Voicemail message are retained for a lengthy period of time.
• It efficiently allows for users to phone colleagues in other departments by the extension number.
• Headset usage comes in handy.
• Speaker phone capability works well.

Incentivized

• Easy to assign and action emails.
• Easy to add notes for a particular individual to action them without missing out on important details.
• Ready to use templates can be designed for everyday responses to clients.

Incentivized

• The User interface of phone could be better and it can be more interactive. The options are complex.
• The configuration part is tough as we need to select them manually through buttons which make it a difficult task.
• If the bandwidth of network is low we may face some noise disturbance and jitter in voice.
• There should be proper documentation available for configuration part so that anyone with good knowledge can do it.

Incentivized

• POLING !!!!! Please!
• Using images/videos in emails (or maybe I'm not doing it right).
• I wish the dashboard was easier to navigate -- can be quite confusing/frustrating.

Incentivized

Cisco Business edition are very comfortable and got great functioning. This name is a brand in market and the support from their side is very good. The life support of phones is very good. They have embedded with good security features and algorithm so interception become difficult by anyone. They are very reliable and has got great voice quality which makes it a best for every type of businesses. The support from Cisco is very good which I like the best.

Incentivized

monday.com is just not user-friendly, so much so that I can't really compare the two. Working on monday.com made me want to pull out my hair. I couldn't find anything, so I felt like I was missing things. This made me nervous and caused me to lose time. If I am losing time using a tool, ba-bye. Gmelius is super easy while being robustly functional

Incentivized

• High ROI, the communication platform provides all the necessary that is required employees to be always connected wherever they are. This improves companies overall performance and certainly income.
• Simplified maintenance and user friendly interfaces. The platform has all the admin tool to make support easy and efficient.
• Employees are enabled with all the Unified Communication services and they are more productive which again improves overall company's performance.

Incentivized

• Overall, we did not see a significant ROI from Gmelius compared to other software.
• Negative impact - time spent troubleshooting features that didn't work or were simply not user-friendly.
• Negative impact - we felt we lost money because Gmelius removed features from our subscription that were contributing factors in using the software in the first place.

Incentivized