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Cisco Business Edition 4000 (discontinued) vs. Poly S12 Office Headset

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Business Edition 4000 (discontinued)

    Score9.1 out of 10
    N/ACisco Business Edition 4000 was a small business phone system designed to be easy-to-use and manage, and quick to deploy. It has been discontinued, and is superseded with functionality found in Webex Calling.N/A

    Poly S12 Office Headset

    Score6 out of 10
    N/APoly offers the S12 hands free, wireless convertible headset.N/A
    Pricing
    Cisco Business Edition 4000 (discontinued)Poly S12 Office Headset
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Business Edition 4000 (discontinued)Poly S12 Office Headset
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco Business Edition 4000 (discontinued)Poly S12 Office Headset
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Poly
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Best Alternatives
    Cisco Business Edition 4000 (discontinued)Poly S12 Office Headset
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cisco IP Phones
    Score6.8 out of 10
    Cisco IP Phones
    Score6.8 out of 10
    Enterprises
    Cisco IP Phones
    Score6.8 out of 10
    Cisco IP Phones
    Score6.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Business Edition 4000 (discontinued)Poly S12 Office Headset
    Likelihood to Recommend
    8.4
    (6 ratings)
    -
    (0 ratings)
    Usability
    9.1
    (5 ratings)
    -
    (0 ratings)
    Support Rating
    7.4
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Business Edition 4000 (discontinued)Poly S12 Office Headset
    Likelihood to Recommend
    Discontinued Products
    The availability of numerous subscription options is one of the most impressive features of Cisco Business Edition 4000. Businesses can purchase prepaid subscriptions for 1, 3, or 5 years, depending on their needs and budget. The Cisco Business Edition 4000, which is cloud-managed, is the phone system that the small-scaled industry has been waiting for. It seamlessly blends the old and modern, allowing [organizations] to meet their conventional communication demands while remaining compatible with cutting-edge communication technology.
    Incentivized
    Read full review
    Poly
    No answers on this topic
    Pros
    Discontinued Products
    • Call routing
    • Voicemail
    • SIP Trunking
    Incentivized
    Read full review
    Poly
    No answers on this topic
    Cons
    Discontinued Products
    • Integration with other vendors
    • More suitable GUI for newbies in IT
    • Integration with other Cisco products in term of WAN connections
    Incentivized
    Read full review
    Poly
    No answers on this topic
    Usability
    Discontinued Products
    As it is a completely cloud-based product this is easy to access. We easily manage or access it from anywhere. It is very easy to deploy and easy to manage and use. Its mobile device integration feature is very good and we loved it. It is ideal for remote access.
    Incentivized
    Read full review
    Poly
    No answers on this topic
    Support Rating
    Discontinued Products
    The support once you have been able to actually connect with someone is great. The challenge is that it is very difficult at times to get someone from support at short notice to work with you, especially when you have a production impacting issue. I had a licensing issue that took me about 1 week to get support attention, once connected with them was resolved with two days.
    Incentivized
    Read full review
    Poly
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    Cisco Business Edition 4000 is an simple to use, cloud-hosted system based on Cisco's IP telephony technology. It is a optimal solution for for SMB businesses and supports up to a maximum of 200 IP Phones. For customers looking for larger user group, Cisco BE 6000 or BE7000 would be a better option.
    Read full review
    Poly
    No answers on this topic
    Return on Investment
    Discontinued Products
    • Optimal solution for small/medium organizations.
    • Lowers cost with reduced IT overheads and cloud management.
    • Rapid deploy model helps for fast setup.
    Read full review
    Poly
    No answers on this topic
    ScreenShots