Cisco Board Series vs. Cisco Headsets

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Board Series
Score 8.4 out of 10
N/A
The Cisco Board Series offers room devices for hybrid teamwork. Its latest generation models, the Board Pro 55 and Board Pro 75, bring video conferencing and co-creation to small and medium-sized workspaces, conference rooms, and ideation spaces. These room devices feature an AI-powered chipset, a responsive, 55- or 75-inch touch screen, speaker-tracking dual cameras, built-in speakers and microphones, and a versatile set of mounting and peripheral options. Users can join any video meeting,…N/A
Cisco Headsets
Score 9.1 out of 10
N/A
Cisco Headsets are designed to help users stay connected wherever they work. Whether working at home, at the office, or on the go, the headset helps users stay focused on what's important. The professional headsets are built to deliver exceptional audio and are integrated with the Webex platform for seamless collaboration and simple management. Bluetooth wireless, DECT, or wired headsets are available.N/A
Pricing
Cisco Board SeriesCisco Headsets
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Board SeriesCisco Headsets
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Board SeriesCisco Headsets
Best Alternatives
Cisco Board SeriesCisco Headsets
Small Businesses
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 10.0 out of 10
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 10.0 out of 10
Medium-sized Companies
Cisco Desk Series
Cisco Desk Series
Score 8.6 out of 10
Cisco Desk Series
Cisco Desk Series
Score 8.6 out of 10
Enterprises
Cisco Desk Series
Cisco Desk Series
Score 8.6 out of 10
Cisco Desk Series
Cisco Desk Series
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Board SeriesCisco Headsets
Likelihood to Recommend
8.8
(0 ratings)
8.7
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
10.0
(0 ratings)
Usability
8.9
(0 ratings)
9.1
(0 ratings)
Support Rating
8.7
(0 ratings)
7.7
(0 ratings)
User Testimonials
Cisco Board SeriesCisco Headsets
Likelihood to Recommend
It is best suited for video\audio calls and meeting use. you can easily connect to the meeting with an ID or your laptop and also share content easily in a couple of ways. It's less useful for large-scale meetings as attendees seem to get lost as their video can get shrunk or hidden offscreen.
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When I am connecting with my clients, it's a fantastic product that helps a lot in building a connection over the call. Business meetings with various partners and clients have now become easier. If I work from Home or a remote location, only fair internet connectivity is required. The clarity in Voices and Mic is commendable. However, there are scenarios where businesses are static and do not need to connect with numerous international buyers and sellers; in such cases, there would be no requirement to use this product.
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Pros
  • The Cisco Webex Board is a fully featured devices that gives users all they need to interact in practical meeting rooms with their colleagues.
  • It securely connects to our virtual teams. A high-resolution image of nearly the whole room is captured by a powerful camera.
  • This is entirely for industrial design. A more is enclosed by powerful microphones.
  • It's simple to install and use. It's a one-stop solution for all your needs.
  • It is a great quality collaborative experience, which is easy to use and touch based.
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  • Cancel the noise side of things. You can't hear anything in the background. I quite often talk really loud because I can't hear myself talking and it's comfortable. They are really comfortable. We've got the wireless ones and they just sit so comfortably on your head. Amazing.
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Cons
  • May take more time to fit into the current existing CRM applications and systems.
  • At times, the application lags due to high levels of traffic under multiple users.
  • The program offers limited options to configure the graphical user interface for voice recognition to the users.
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  • I am not sure why, but when I move my head sometimes it seems to pause whatever I am listening to. I cannot figure out why.
  • Easy Visible battery life.
  • My ears sometimes get really hot after using for over an hour straight.
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Likelihood to Renew
By leveraging the features of the Cisco Board, sales teams can deliver more engaging, interactive, and impactful presentations to clients, whether in-person or remotely, potentially leading to improved client relationships and increased sales effectiveness. We can easily train internal employees across multiple offices without the need to have them come into one site for training
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Way easier to set up and manage. no fiddling with knobs, dials, and silly things like a physical receiver lifter that breaks easily. sound and call quality is great, no issues using day to day. only thing is that the price is a premium, but for us its worth it for the advantages that come with the ecosystem.
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Usability
Cisco Webex Board Series has great UI. It's very compelling to use. Touch controls are great and have never had any trouble navigating. However, screen mirroring can be laggy sometimes and frame drops are seen quite often while mirroring. Overall it's a great device to use with many useful features and optimized UI.
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I have yet to find a use case where the 730 is not appropriate. The audio quality and active noise cancellation capabilities are excellent, and the portability puts it above many alternatives.
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Reliability and Availability
No answers on this topic
I would give it a 10 but the ringing on the base after you answer makes it unbearable at times. You have to unplug the USB or turn off the Bluetooth to get it to stop.
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Performance
No answers on this topic
There is always room for improvement. There are times switching between devices can be slow, but for the most part, it works fine.
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Support Rating
It's honestly hard to tell since we haven't had many hiccups, if any at all! We have used Webex support for other situations and it was great, but for the board itself, we only had one issue, when we received it, a pixel was broken and Webex replaced it. Fair to say they lived up to our expectations.
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Too expensive and too heavy and too uncomfortable. It just didn't deliver the experience that we thought we would get based on the price. I can get the same features, for cheaper, with a more comfortable headset from another vendor. So overall this one just never got put on the final list.
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Implementation Rating
No answers on this topic
wish the firmware didn't take so long to install.
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Alternatives Considered
Comparing the interactive displays from Avacor, GoTo Meeting, and Zoom Workplace, it is possible to note that Cisco Board Series is equipped with AI and has the integration opportunities. Although many other displays provide touch capabilities similar to those of the Cisco Board Series Pro, this one has the NVIDIA AI chipset and the two camera setup for attendees. Other factors that informed the adoption of the product include this regarding the ability to link with other meeting solutions as well as the integrated sensors for environmental monitoring.
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The fact you can manage the Cisco Headsets as devices in admin control hub is awesome. You can push firmware updates etc. Overall audio quality from Headset speakers and microphone are hands down better than other 3rd parties at this point. The price is a premium, but you get what you paid for, quality audio.
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Scalability
No answers on this topic
Seems like you would be able to install headsets across and entire company, so it is very scalable.
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Return on Investment
  • We managed to save a lot of time.
  • We managed to do our meetings even with the travel restrictions imposed during these Covid times
  • Meeting organizers and collaborators found it's easy to do meetings with Webex than any other application due to its user-friendliness
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  • Durability and quality so less spending on replacing the product.
  • Helped me understand speakers words clearly with no voice breaks thus making me more reliable and professional, directly increasing my productivity and impacting business in a positive light.
  • Uniformity. Our organisation first pilot tested Cisco Headsets and soon we changed our other vendor because of its quality. So, now it's all Cisco.
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ScreenShots

Cisco Board Series Screenshots

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Cisco Headsets Screenshots

Screenshot of CP-HS-WL-561-N-US Cisco Headset 561Screenshot of Headset 521Screenshot of CP-HS-W-522-USB Headset 522Screenshot of CP-HS-WL-561-S-US-and-CP-HS-WL-562-S-US Cisco Headset 561/562 Standard Base StationScreenshot of CP-HS-WL-562-S-US Cisco Headset 562 with Standard Base Station