Cisco Board Series vs. Cisco Desk Series

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Board Series
Score 8.4 out of 10
N/A
The Cisco Board Series offers room devices for hybrid teamwork. Its latest generation models, the Board Pro 55 and Board Pro 75, bring video conferencing and co-creation to small and medium-sized workspaces, conference rooms, and ideation spaces. These room devices feature an AI-powered chipset, a responsive, 55- or 75-inch touch screen, speaker-tracking dual cameras, built-in speakers and microphones, and a versatile set of mounting and peripheral options. Users can join any video meeting,…N/A
Cisco Desk Series
Score 8.5 out of 10
N/A
A whiteboarding, videoconferencing and a second laptop display in one single device. The Cisco Desk Series delivers a collaboration experience to desks, in shared spaces, or small huddle spaces. Models include the Desk Pro, Desk, and Desk Mini. All Desk devices have advanced audio intelligence built in for distraction free meetings, a USB-C connection to pair devices wirelessly or dock a laptop.N/A
Pricing
Cisco Board SeriesCisco Desk Series
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Board SeriesCisco Desk Series
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Board SeriesCisco Desk Series
Best Alternatives
Cisco Board SeriesCisco Desk Series
Small Businesses
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 10.0 out of 10
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 10.0 out of 10
Medium-sized Companies
Cisco Desk Series
Cisco Desk Series
Score 8.5 out of 10
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
Enterprises
Cisco Desk Series
Cisco Desk Series
Score 8.5 out of 10
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Board SeriesCisco Desk Series
Likelihood to Recommend
8.8
(0 ratings)
8.5
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
10.0
(0 ratings)
Usability
8.9
(0 ratings)
-
(0 ratings)
Support Rating
8.7
(0 ratings)
9.1
(0 ratings)
User Testimonials
Cisco Board SeriesCisco Desk Series
Likelihood to Recommend
It is best suited for video\audio calls and meeting use. you can easily connect to the meeting with an ID or your laptop and also share content easily in a couple of ways. It's less useful for large-scale meetings as attendees seem to get lost as their video can get shrunk or hidden offscreen.
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The other advantage of the product is that you could use it as a conference system as well as a screen for your PC. So I'm working with three screens and one of these screen is the Desk Pro, so I do not need another screen. So it's saving space in my desk and it's high quality. So this is the plus function.
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Pros
  • The Cisco Webex Board is a fully featured devices that gives users all they need to interact in practical meeting rooms with their colleagues.
  • It securely connects to our virtual teams. A high-resolution image of nearly the whole room is captured by a powerful camera.
  • This is entirely for industrial design. A more is enclosed by powerful microphones.
  • It's simple to install and use. It's a one-stop solution for all your needs.
  • It is a great quality collaborative experience, which is easy to use and touch based.
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  • It gives the added function of having multiple lines we can set up called pickup groups or music on hold, so that way it best suits whatever facilities need to have. We can set that up and it works for them on different types of phones. We also have, since Covid, everyone has gone home to work from home and we have our knock who needs to reach out in case of anything. So they needed to have VPN capabilities. So our older models of the 7942s have VPN capabilities for them to be able to also work from home.
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Cons
  • May take more time to fit into the current existing CRM applications and systems.
  • At times, the application lags due to high levels of traffic under multiple users.
  • The program offers limited options to configure the graphical user interface for voice recognition to the users.
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  • Training Center, Event Center, and Support Center are separate products from Webex Meetings which should be one
  • Mac Outlook Plugin has some issues while syncing
  • Google calendar synchronization seems to be an issue while using it as clients do have google suite on the business side
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Likelihood to Renew
By leveraging the features of the Cisco Board, sales teams can deliver more engaging, interactive, and impactful presentations to clients, whether in-person or remotely, potentially leading to improved client relationships and increased sales effectiveness. We can easily train internal employees across multiple offices without the need to have them come into one site for training
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The device it self is incredible, but not allowing us to plug a computer devices such as mouse & keyboard direct in USB ports is a penalty. We'd like to bring up the laptop, open it, and start working.
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Usability
Cisco Webex Board Series has great UI. It's very compelling to use. Touch controls are great and have never had any trouble navigating. However, screen mirroring can be laggy sometimes and frame drops are seen quite often while mirroring. Overall it's a great device to use with many useful features and optimized UI.
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Easy to use, feels like an apple phone
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Support Rating
It's honestly hard to tell since we haven't had many hiccups, if any at all! We have used Webex support for other situations and it was great, but for the board itself, we only had one issue, when we received it, a pixel was broken and Webex replaced it. Fair to say they lived up to our expectations.
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I have not had to use support yet as our use of Webex Desk Pro is so new, but all the questions that I have had have been answered with such promptness and clarity that it is clear Cisco has a passion about this device and about providing high quality in all that they do. Their support is top notch and you will never need to fear when reaching out to them.
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Implementation Rating
No answers on this topic
Implementation was very easy through webex cloud services
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Alternatives Considered
Comparing the interactive displays from Avacor, GoTo Meeting, and Zoom Workplace, it is possible to note that Cisco Board Series is equipped with AI and has the integration opportunities. Although many other displays provide touch capabilities similar to those of the Cisco Board Series Pro, this one has the NVIDIA AI chipset and the two camera setup for attendees. Other factors that informed the adoption of the product include this regarding the ability to link with other meeting solutions as well as the integrated sensors for environmental monitoring.
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The Cisco Desk Pro is better than Poly Studio and Neat Bar with its AI-driven video and audio enhancements, cross-platform compatibility, and integrated 4K display with whiteboarding. It doubles as a collaboration hub with USB-C laptop connectivity and strong enterprise management tools. Overall, it delivers a more complete, professional experience out of the box.
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Return on Investment
  • We managed to save a lot of time.
  • We managed to do our meetings even with the travel restrictions imposed during these Covid times
  • Meeting organizers and collaborators found it's easy to do meetings with Webex than any other application due to its user-friendliness
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  • For team work, projects are completed sooner and you can make a profit
  • Saving time and this means the possibility of more profit
  • If the number of projects is large, the investment will return quickly
  • The software license fee is too high
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ScreenShots

Cisco Board Series Screenshots

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Cisco Desk Series Screenshots

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