Cincopa vs. Wistia

Cincopa is great for small businesses that need to post photo or video galleries on their websites. Cincopa can do many other things, however, I have only used them for photo galleries. Cincopa also makes it easy to post a video on websites.

It's so awesome to see my videos come up on Google Search. A click brings viewers right to my website!!! Incredibly powerful. If I were just posting on YouTube, visitors would end up there and then off to the next best cat video instead of taking action with me on my website.

• Responsive - if your platform is not responsive it will display the gallery this way across all platforms.
• Fast - if you have slow uploads it will increase your load speed.
• Easy - you can upload all your photos at once or one at a time. Then use a preset gallery to display them.

• Wistia enables a lot of customization in the video player, making it personalized to your business.
• The user experience is pretty intuitive and easy to use without too much training.
• Wistia's help articles, blog and instructional videos were very helpful as we began investing more resources into video production.

Incentivized

• Cincopa only allows for one size of photo. For example, if I want to include a vertical photo and a horizontal one, I have to have the Cincopa team custom-code this feature for me. It should be an out-of-box feature.
• Our designer had to put some parameters in Cincopa, so that the galleries fit in well with our website. It's not intuitive to the average person.
• The analytics are very lacking. We have a podcast page where about four to five podcast series live, but the analytics are the same for all of those series because Cincopa only records when someone sees the first slide of a gallery, not individual slides. So, there's no way to know if one podcast is more popular than the other. And, since Cincopa is an iframe, we can't gather this data with Google Analytics either.

• Obtaining embed codes for a significantly large number of videos can be very time consuming as there is no way to automatically pull a report.
• Within a project, there is no way to set the list to show a specific number of videos and you may only have a certain number of videos shown unless you click to expand the list and continue to do so.
• Once the list is expanded and you click in to a video, when clicking back, the list reloads and you must expand the entire list again which can become very time consuming.

Incentivized

It solved the problems we were facing at the time.

Wistia is super easy to use and very reliable, anytime a video needs to be updated, the existing media can be replaced, but the url remains the same so anywhere this media is shared or embedded, it is immediately updated. Their support is extremely helpful, and there is very rarely any issues with this product.

Incentivized

Cincopa is very easy to use, especially to the uninitiated. You don't need a degree in CS or years of experience to set-up a fantastic looking gallery. The interface is self-explanatory for the most part and very easy to use. The drag-and-drop functionality makes it simple and inviting for all users.

Incentivized

I just love the interface and the way things are organized. You can find all of the various controls and have the ability to enable/disable each. You can also get to help quickly from any screen. The screens are not cluttered and have a good use of whitepace, without the need to page through controls or reload the screen.

Incentivized

After several years, we have not come across a situation for which Wistia was not available when needed.

Incentivized

Couldn't be happier with the overall performance of the platform. Videos load fast, rarely have loading issues, look sclean and the styling and sizing doesn't have issues. The data comes in quickly and in real time. Also, on the administrative side, the videos seem to upload well without much issue. There's always issues uploading video, but we had way less upload issues with Wistia than with Vimeo.

Incentivized

We have only had to reach out to Wistia support a handful of times in the 4 years we have been using Wistia. They have always been quick to respond and help us solve the problem. The system is self-service so there should be very little to no need to reach out to support on a regular basis.

Incentivized

We were in the process of changing our website so that took some time to get Wistia implemented in to our website.

Incentivized

When looking for a gallery system on BigCommerce, we looked at POWr, Owl Carousel, and JuiceBox. We settled on Cincopa due to the embed options, drag-and-drop functionality, and the lack of development needed to integrate into our website. Additionally, Cincopa's price point (especially with a free option) put it in the lead over similar products like JuiceBox.

Incentivized

Wistia is in the process of making their livestreaming way better than the free alternative like YouTube and a well known competitor like gotomeeting. It's easy to add in cohosts, interact with chat members, add in polls and other features which can be a bit clunky on gotomeeting.

Incentivized

We use many platforms and Wistia has been a standout in terms of reliability and scaleability.

Incentivized

• We use the tool primarily as a customer loyalty measure. Customers can view all submitted images and videos, also from other people and share with other people.
• In addition, the tool serves to promote the image of our company by giving the customer pleasure. The residence time of the customers on the page with the picture gallery is very high.

• Doubled lead capture from lead magnet on website from one year to the next.
• Increased email interaction on newsletters when embedding Wistia video thumbnail into email campaigns (10-15% links clicked bumped to 30-40% links clicked).
• Can save us about 50+ hours of one-on-one client meeting time per year for pointing clients to video content rather than presenting the same info in a live setting.

Incentivized