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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Emburse Chrome River

    Score9.1 out of 10
    N/AChrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.N/A

    Dext

    Score9.8 out of 10
    N/ADext is a bookkeeping automation platform now from IRIS (acquired December 2024) that eliminates much of the manual work associated to accounting processes.

    $150

    per month for 5 users (minimum) and 250 documents per month

    Pricing
    Emburse Chrome RiverDext
    Editions & Modules
    No answers on this topic
    Dext Essential
    $23
    per month per client (10 minimum, for accounting & bookkeeping firms)
    Dext Advanced
    $24.72
    per month per client (10 minimum, for accounting & bookkeeping firms)
    Dext for Businesses
    starting at $30
    per month per user (5 minimum)
    Offerings
    Pricing Offerings
    Emburse Chrome RiverDext
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsWe offer three cost-effective, subscription-based pricing models: A transaction-based model, priced according to expense report volume A submitter-based model, priced according to an average number of monthly submitters An enterprise-level model that includes unlimited expense reports. Pricing for this model is based on total employee headcount Feel free to contact us to discuss the best one for your organization.Discount available for annual pricing.
    More Pricing Information
    Community Pulse
    Emburse Chrome RiverDext
    Considered Both Products
    Emburse
    No answer on this topic
    IRIS Software Group
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    18 Answers
    80%
    Would buy again
    8 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    78%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    95%
    Happy with the feature set
    18 Answers
    90%
    Happy with the feature set
    9 Answers
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    9 Answers
    78%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    83%
    Implementation went as expected
    10 Answers
    89%
    Implementation went as expected
    8 Answers
    Features
    Emburse Chrome RiverDext
    Expense Management
    Comparison of Expense Management features of Emburse Chrome River and Dext
    Feature
    Emburse Chrome River
    8.8
    3 Ratings
    2% above category average
    Dext
    -
    Ratings
    Employee Expense Reporting8.73 Ratings00 Ratings
    Corporate Card Reconciliation9.03 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of Emburse Chrome River and Dext
    Feature
    Emburse Chrome River
    8.0
    3 Ratings
    2% below category average
    Dext
    -
    Ratings
    Customizable Approval Policies8.33 Ratings00 Ratings
    Financial Document Management5.01 Ratings00 Ratings
    Payment Status Tracking9.03 Ratings00 Ratings
    Payment Audit Trail9.02 Ratings00 Ratings
    Duplicate Bill Detection8.33 Ratings00 Ratings
    Advanced OCR8.52 Ratings00 Ratings
    Electronic Funds Transfer8.01 Ratings00 Ratings
    Best Alternatives
    Emburse Chrome RiverDext
    Small Businesses
    Dext
    Score9.8 out of 10
    Zoho Expense
    Score8.3 out of 10
    Medium-sized Companies
    BILL Spend & Expense
    Score8.9 out of 10
    BILL Spend & Expense
    Score8.9 out of 10
    Enterprises
    Webexpenses
    Score9.2 out of 10
    Emburse Chrome River
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Emburse Chrome RiverDext
    Likelihood to Recommend
    9.9
    (123 ratings)
    9.8
    (13 ratings)
    Likelihood to Renew
    9.8
    (18 ratings)
    8.2
    (1 ratings)
    Usability
    9.0
    (107 ratings)
    10.0
    (9 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (113 ratings)
    3.5
    (7 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.8
    (7 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    6.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Emburse Chrome RiverDext
    Likelihood to Recommend
    Emburse
    The Emburse Chrome River is well suited for tracking expenses and reimbursement. The compliance part of the software makes the task very easy to ensure all the reports that are being used within the company are updated and easy to verify. The Automating invoice processing makes some redundant task easy to execute.
    Incentivized
    Read full review
    IRIS Software Group
    It is great for accounting firms. Easy to add and administer client accounts. Easy to integrate with QuickBooks Online. Easy for clients to capture and submit receipts on the go. It is hard to use for manual data entry, and if your clients frequently have very long receipts the Dext Mobile app does not work well as it compresses the image to the point where it is completely illegible. It does not seem to be designed for business owners to use directly rather than using it through their accounting firm.
    Incentivized
    Read full review
    Pros
    Emburse
    • [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
    • The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
    • [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.
    Incentivized
    Read full review
    IRIS Software Group
    • Receipt Bank does a stellar job of extracting information from photos of receipts and bills. I'd say 95% of the time the information pulled is correct, so very rarely do I have to correct an amount or date.
    • One feature I really enjoy is not only the syncing with Quickbooks Online, but the fact that it also pushes the image to Quickbooks Online as an attachment! This means that for every expense/bill processed through Receipt Bank, an image of it is available inside of the transaction inside of Quickbooks Online. This makes researching a breeze.
    • Receipt Bank makes it very simple for users to add documents to the platform. Each company receives a dedicated Receipt Bank email address, which they can email to and upload documents, or users can use the phone apps (which are really easy to use), or they can upload documents from their computer. Training our clients to use it really can't be any easier!
    Incentivized
    Read full review
    Cons
    Emburse
    • Would be great to have pre-saved templates available to apply to line items at the expense report header level rather than having to go into each line.
    • Would be nice to have a mass upload functionality for things like cost codes, allocations, and credit card users.
    Incentivized
    Read full review
    IRIS Software Group
    • Receipt Bank Practice Platform has many great features. As they develop the platform I would like to see a rigorous review of all features so as not to add too many and overwhelm my team.
    • Having the flexibility to pick and choose from a suite of features and implement the ones that best suit my practice. A tailor made Receipt Bank Practice Platform. this would allow my practice to grow into the features rather than be overwhelmed by too many.
    Incentivized
    Read full review
    Likelihood to Renew
    Emburse
    Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
    Read full review
    IRIS Software Group
    Dext is the best way for us to manage our business expenses. Physical and PDF receipts/invoices will be around for a while, but the move to eInvoicing is very good and we look forward to Dext adding this feature
    Incentivized
    Read full review
    Usability
    Emburse
    I would rate Chrome River Expense a 10 because, as I mentioned before, it is very simple and easy to use. This is important from an administrative point-of-view as well as for the field employee. Being a general contractor, it makes it all the better for our employees to use a program that is easy to understand and requires little time and effort. It has made tracking expenses very simple and has been well received by the entire company.
    Incentivized
    Read full review
    IRIS Software Group
    Dext Prepare's usability is great, it has lots of functions and you can scan any type of document, including hard copy handwritten documents. It is not very accurate but it is handwritten!! Apart from it, you can use multiple functions like one page at a time, multiple, in bulk. You can send emails with multiple attachments and one of the greatest function is the mobile application capabilities.
    Incentivized
    Read full review
    Reliability and Availability
    Emburse
    The software is always running effectively. I use many Cloud based systems and never had issues with Chrome River
    Incentivized
    Read full review
    IRIS Software Group
    No answers on this topic
    Performance
    Emburse
    System runs normal pretty much all the time. Does not slow any other systems down.
    Incentivized
    Read full review
    IRIS Software Group
    No answers on this topic
    Support Rating
    Emburse
    This has been easy for me because we have a rep that contacts the supporters for this product to correct any issues we may have with the software or changes needed to help out employees use Chrome River easier. This from my understanding has been a hit or miss kind of interaction with our rep and Chrome River.
    Incentivized
    Read full review
    IRIS Software Group
    When I think I have broken the platform the help guys and girls are simply fantastic. They take time to understand the problem and usually resolve the issue on the spot. I have not had to wait more than an hour to get anything resolved - be that an issue I have created or a fault in my understanding of the program. Can't rate their support I have received to date highly enough.
    Incentivized
    Read full review
    Online Training
    Emburse
    The software is very user friendly, so the online training was easy to pickup for everyone.
    Incentivized
    Read full review
    IRIS Software Group
    No answers on this topic
    Implementation Rating
    Emburse
    Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
    Incentivized
    Read full review
    IRIS Software Group
    No answers on this topic
    Alternatives Considered
    Emburse
    It's the [industry-leading] software for Enterprise level organizations with [large-scale] teams and financial responsibilities. The software has the most robust set of tools and pays for itself with the amount of time it saves. Many newer alternatives have sprouted up but I don't know that we would ever trust another software to do our Expense Tracking and Management.
    Incentivized
    Read full review
    IRIS Software Group
    Dext is much easier to use than Hubdoc. You can approve documents in batches whereas in Hubdoc you need to review each document separately. Once Dext is set up properly, there is little need to review every document.
    Hubdoc does have the ability to save documents to an external site, like Google docs as a backup.
    Read full review
    Scalability
    Emburse
    It's very easy software to design to your needs.
    Incentivized
    Read full review
    IRIS Software Group
    No answers on this topic
    Return on Investment
    Emburse
    • We have seen a return on approver time of nearly 60% meaning our approvers have tripled their output.
    • We have had feedback from our users that time spent creating expenses has gone from an average of 2 hours to perhaps 20 minutes, tops.
    • We have seen in our dashboards that the Emburse Certify Suite of tools has returned an average savings of over $500K a year.
    Incentivized
    Read full review
    IRIS Software Group
    • I am a single operator Bookkeeping business and run a very profitable business because DEXT provides me a very efficient process to capture critical data without the need for additional manpower.
    • The information DEXT captures, stores and reports helps me plan an present relevant information to the client to support pricing increases at client reviews
    • The information DEXT contains helps me present business insights to the client thereby assisting in their business aspirations which helps deepen client relationships
    Incentivized
    Read full review
    ScreenShots

    Emburse Chrome River Screenshots

    Screenshot of A consistent experience across any screen size or operating systemScreenshot of Simple, customizable tiles for expense entryScreenshot of Approve expenses directly from your inbox with a single click

    Dext Screenshots

    Screenshot of Dext Prepare Inbox & Mobile app