Chrome River EXPENSE is expense management software, from Chrome River Technologies in Los Angeles, California.
N/A
Dext
Score 9.8 out of 10
N/A
Dext is a bookkeeping automation platform now from IRIS (acquired December 2024) that eliminates much of the manual work associated to accounting processes.
$23
per month per client (10 minimum, for accounting & bookkeeping firms)
Pricing
Emburse Chrome River
Dext
Editions & Modules
No answers on this topic
Dext Essential
$23
per month per client (10 minimum, for accounting & bookkeeping firms)
Dext Advanced
$24.72
per month per client (10 minimum, for accounting & bookkeeping firms)
Dext for Businesses
starting at $30
per month per user (5 minimum)
Offerings
Pricing Offerings
Emburse Chrome River
Dext
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
We offer three cost-effective, subscription-based pricing models:
A transaction-based model, priced according to expense report volume
A submitter-based model, priced according to an average number of monthly submitters
An enterprise-level model that includes unlimited expense reports. Pricing for this model is based on total employee headcount
Feel free to contact us to discuss the best one for your organization.
Discount available for annual pricing.
More Pricing Information
Community Pulse
Emburse Chrome River
Dext
Features
Emburse Chrome River
Dext
Expense Management
Comparison of Expense Management features of Product A and Product B
Emburse Chrome River
8.8
Ratings
2% above category average
Dext
-
Ratings
Employee Expense Reporting
8.70 Ratings
00 Ratings
Corporate Card Reconciliation
9.00 Ratings
00 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Chrome River in my experience is suited to the employees being more independent when completing their reports, due to the extensive questions and steps. This allows us (the reviewers) to come in and assist the employees more efficiently. I think it fits well with out needs and easy to help our employees
Application suits well to multiple user structure where users buy and pay expenses on the go so each user would have their own mobile app and access to Dext Prepare and soon after the purchase, they take a picture of the receipt and upload so finance team can access the information straight away. It would not suit well where a business has very few users who pay the bills and most bills are on the cloud (via emails, all-digital in the first place). Because these bills can be emailed to the accounting system in the first place anyway or other software providers where monthly subscription is much cheaper.
[Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers.
The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person!
[Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software.
Key metrics on the submissions by clients and any delays. This allows for early identification where client may be struggling to get the information submitted to Receipt Bank, holding up the bookkeeping processing and ultimately delays in delivery of information to the clients.
Identifying unprocessed receipts sitting in the clients Receipt Bank file.. This assists in managing internal workflow and aiding team members who may find they need assistance in completing key tasks.
Identifying which clients are using Receipt Bank effectively and which clients need assistance. This can provide the opportunity to discuss with all clients what works well for them and what needs improvement by sharing some of the wins from other clients.
Providing managers the ability to review with ease the progress of Receipt Bank processing by client and by bookkeeper. This allows them to identify issues literally before they occur.
Would be great to have pre-saved templates available to apply to line items at the expense report header level rather than having to go into each line.
Would be nice to have a mass upload functionality for things like cost codes, allocations, and credit card users.
On the Inbox screen include a 'due date' column so items can be easily sorted in due date order to assist managing accounts payable
improve the data matching between XERO and DEXT. Currently it performance is 'random' and does not occur on each customer file. Seems it is something that needs to be requested from support. It should be an automatic feature
Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
Dext is the best way for us to manage our business expenses. Physical and PDF receipts/invoices will be around for a while, but the move to eInvoicing is very good and we look forward to Dext adding this feature
I would rate Chrome River Expense a 10 because, as I mentioned before, it is very simple and easy to use. This is important from an administrative point-of-view as well as for the field employee. Being a general contractor, it makes it all the better for our employees to use a program that is easy to understand and requires little time and effort. It has made tracking expenses very simple and has been well received by the entire company.
Receipt Bank was great 3 years ago when I started using it. Now it’s way to expensive for what you can get elsewhere for free. Also the rebranding didn’t work in my opinion so the Dext name doesn’t have the same feeling to me as Receipt Bank.
I cannot tell you how relieved we were when utilizing Chrome River support in comparison to other Enterprise level software support centers. Tickets were quick and representatives were swift in [their callbacks] and resolutions to our common and most difficult problems. The team there is professional and makes each new support ticket a breeze.
When I think I have broken the platform the help guys and girls are simply fantastic. They take time to understand the problem and usually resolve the issue on the spot. I have not had to wait more than an hour to get anything resolved - be that an issue I have created or a fault in my understanding of the program. Can't rate their support I have received to date highly enough.
Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
The overall user interface was easy to use and it made the task of the reporting very easy. Compliance rules are guiding the users to correctly upload and enter receipts, which are already uploaded and recognized via OCR during the business trip. Uploading can easily done via APP, mail or receipt gallery. There is no need for storing paper. Chrome River is supporting digital archiving
I have never been able to get Expensify to work for me. The reports are just completely unintuitive and I end up having my client generate the report I need and send it to me instead. For QBO the restriction on which email addresses can send receipts is too limiting. They also do not extract data well and the overall system is very clunky compared to Dext. Of course the trade-off there is that you aren't paying a separate monthly subscription fee.
Receipt Bank has helped alleviate the frustration felt by both our clients and our staff when it comes to the detail needed for some of the organizations that we serve. In some cases it's just NECESSARY to have all of that detail for the financial statement preparation, and prior to Receipt Bank, we had to email back and forth, download attachments, manually enter the information into Quickbooks Online, save the document etc. It was a tedious process. Receipt Bank took care of all of that, and it saves both our clients and our staff HOURS of work each month.
Receipt Bank has given our clients the confidence to make their work places paperless offices. It frees time and money for them, because they don't have to keep track of the documents, they don't have to store the documents (and find a place to store them), and they never have to file them away. Receipt Bank archives all of the documents so you can find them if you ever need them, and the documents are in their financial data as well, which is where they really need them. I've never had a client regret going to Receipt Bank just because it makes life so much simpler for them.
