Checkout.com vs. Tranzila

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Checkout.com
Score 8.5 out of 10
N/A
Checkout.com headquartered in London enables businesses with technology designed to make payments seamless. Checkout.com boasts the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, fraud filters and reporting through one API. Checkout.com can accept all major international credit and debit cards, as well as popular alternative and local payment methods. The company launched in 2012 and now has a team of over 1100 people across 18 offices worldwide.N/A
Tranzila
Score 0.0 out of 10
N/A
Tranzila offers a suite of payment solutions for businesses. It allows clearing of credit from a mobile phone, from an independent clearing terminal, from any computer and tablet, from management software, or virtual store in e-commerce.N/A
Pricing
Checkout.comTranzila
Editions & Modules
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Offerings
Pricing Offerings
Checkout.comTranzila
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Checkout.comTranzila
Features
Checkout.comTranzila
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
Checkout.com
7.9
Ratings
8% above category average
Tranzila
-
Ratings
Fraud Detection7.40 Ratings00 Ratings
API or SDK8.40 Ratings00 Ratings
Recurring Payment Support7.90 Ratings00 Ratings
Billing and Invoicing Support7.90 Ratings00 Ratings
Global Support8.20 Ratings00 Ratings
Payment Form Acceptance7.50 Ratings00 Ratings
User Ratings
Checkout.comTranzila
Likelihood to Recommend
8.3
(0 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Availability
9.1
(0 ratings)
-
(0 ratings)
Performance
9.1
(0 ratings)
-
(0 ratings)
Support Rating
7.9
(0 ratings)
-
(0 ratings)
Product Scalability
9.1
(0 ratings)
-
(0 ratings)
User Testimonials
Checkout.comTranzila
Likelihood to Recommend
Checkout offers great service and expertise and stands above its peers in full-service offering, integration, and ongoing support. However, Checkout is not suitable in a scenario where Paysend is fully licensed and a direct acquirer of the scheme. In this scenario, Paysend can perform the full value chain in-house.
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Pros
  • Reliability of the platform
  • Account management: bi-weekly calls and follow up by email or slack, good understanding of our needs and high engagement
  • Technical account manager: as above, high engagement with us and sharing Checkout.com technical roadmap
  • Performance: with the recent enhancement in intelligent acceptance,
  • Mix of own and third party acquiring: this is much appreciated for a merchant like us to be able to process locally via third party acquiring when Checkout.com does not have its own
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Cons
  • Their dashboard can get better. They have been making improvements
  • Faster settlements as it's a bit of a pain to have big reserves till ACH clears every day
  • Much stronger consumer facing brand name in the US so more end customers trust the links powered by Checkout.com
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Likelihood to Renew
We do not challenge the change of payment solution every year. It's a long-term choice.
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Reliability and Availability
In the last 3 years that I have been working with Checkout.com, they had an unplanned outage that lasted less than a few minutes. Their uptime is amazing. If they have maintenance, unlike banks, they don't have downtime during this time. We frequently require their support and Checkout.com responds to us within minutes. When we have important rollouts, I schedule calls with our merchant support manager to monitor the rollout/perform tests, etc. It is always easy to find time lost even with short notice.
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Performance
Checkout.com performance as an acquirer and a PSP is excellent. We have too many transactions per day, therefore reports take some time to generate before they are available for downloading. But it indeed takes reasonable time. We use native/h2h integration therefore, there is no redirection issue, all pages load quickly on our side. Based on my experience, Checkout.com will never never integrate with software or systems that will slow them down. Amongst all payment methods they offer, all are processed immediately, without delays.
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Support Rating
Support has been top-notch. I've been with 3 different payment processors in the past and they did not provide any support with regards to failed payments, regular calls to optimize our acceptance rating. Checkout.com has been in constant communication with us since Day 1, explaining trends and providing us with data and explaining to us how we can improve to get the most out of Checkout.com.
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Alternatives Considered
We still use all the above, but checkout was selected to be included within them because of their current stability, their future-looking approach, and our interest in how they would develop. It's fair to say they are keeping to that initial evaluation and going from strength to strength.
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Scalability
Our tech team implemented payments API to process payments online. Analytics team receives transaction repots that we use to build our own performance dashboards and help to reconcile transactions. API is indeed flexible - we don't use all features but if required we can easily implement them. When Checkout.com adds new features or functionalities, some of them can be used even on an older API version which saved us tech resources and implementation time. We use the same API to expand into new markets - technically we don't need to change anything when we want to launch payments in a new country.
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Return on Investment
  • To be honest the performance are in line with other providers.
  • The positive impact is related to the quality of the services, very high and easy to handle.
  • The negative impact is related to the revision of manageable volumes due to the revision of risks other than those expected after contract signing.
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ScreenShots