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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Checkout.com

    Score8.5 out of 10
    N/ACheckout.com headquartered in London enables businesses with technology designed to make payments seamless. Checkout.com boasts the fastest, most reliable payments in more than 150 currencies, with in-country acquiring, fraud filters and reporting through one API. Checkout.com can accept all major international credit and debit cards, as well as popular alternative and local payment methods. The company launched in 2012 and now has a team of over 1100 people across 18 offices worldwide.N/A

    Paytm

    Score8 out of 10
    N/APaytm is a mobile payment processing app from Indian company One97 Communications.N/A
    Pricing
    Checkout.comPaytm
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Checkout.comPaytm
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Checkout.comPaytm
    Considered Both Products
    Checkout.com
    Chose Checkout.com
    Most of the above payment gateways perform well in specific markets but may perform poorer elsewhere. Checkout.com has good acceptance rate in overall most of the countries, allowing us to rely on them on capturing transactions that other payment processors would struggle with.
    Incentivized
    Paytm
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    44 Answers
    94%
    Would buy again
    17 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    41 Answers
    100%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    42 Answers
    100%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    31 Answers
    85%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    40 Answers
    93%
    Implementation went as expected
    14 Answers
    Features
    Checkout.comPaytm
    Payment Gateways
    Comparison of Payment Gateways features of Checkout.com and Paytm
    Feature
    Checkout.com
    7.9
    39 Ratings
    8% above category average
    Paytm
    6.4
    2 Ratings
    13% below category average
    Fraud Detection7.432 Ratings6.02 Ratings
    API or SDK8.437 Ratings6.52 Ratings
    Recurring Payment Support7.929 Ratings7.02 Ratings
    Billing and Invoicing Support7.933 Ratings7.02 Ratings
    Global Support8.236 Ratings5.52 Ratings
    Payment Form Acceptance7.533 Ratings6.52 Ratings
    Best Alternatives
    Checkout.comPaytm
    Small Businesses
    Apple Pay
    Score9.3 out of 10
    Apple Pay
    Score9.3 out of 10
    Medium-sized Companies
    Payoneer
    Score8.1 out of 10
    Payoneer
    Score8.1 out of 10
    Enterprises
    Adyen
    Score8.9 out of 10
    Checkout.com
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Checkout.comPaytm
    Likelihood to Recommend
    8.3
    (45 ratings)
    7.5
    (22 ratings)
    Likelihood to Renew
    9.1
    (2 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (2 ratings)
    Availability
    9.1
    (1 ratings)
    8.0
    (1 ratings)
    Performance
    9.1
    (1 ratings)
    7.0
    (1 ratings)
    Support Rating
    7.9
    (43 ratings)
    -
    (0 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    9.1
    (1 ratings)
    7.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    Checkout.comPaytm
    Likelihood to Recommend
    Checkout.com
    Checkout offers great service and expertise and stands above its peers in full-service offering, integration, and ongoing support. However, Checkout is not suitable in a scenario where Paysend is fully licensed and a direct acquirer of the scheme. In this scenario, Paysend can perform the full value chain in-house.
    Incentivized
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    Paytm
    The portal is easy to understand. Anyone can use this payment gateway on their website or app. Small businesses also can use this gateway to accept payments from their customers. Payment notifications are instant and received fund gets settled in bank account without any delay. Provides less payment gateway charges for debit, credit, and prepaid cards where with UPI and rupay payment gateway charges are zero. It has a unique dashboard to monitor transaction details. Available in both web and mobile application.
    Incentivized
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    Pros
    Checkout.com
    • They provide excellent advice from knowledgeable subject matter experts on all things payments.
    • They adapt quickly to our business-changing needs, helping us stay agile as our business grows.
    • They provide trustworthy and reliable services that enable us to take payments with as little friction as possible.
    • They are as passionate about performance as we are, working closely with us to ensure we maximize the chances of success for every transaction.
    Incentivized
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    Paytm
    • You can use Paytm to purchase from a selection of common items to luxurious items.
    • Tickets - Can be used to book tickets ranging from movie/concerts to flights/trains.
    • Bills - You can use Paytm to pay bills for your house/electricity/DTH.
    • Gifts - You can send gifts to your loved ones using Paytm.
    • UPI Transfer - Directly transfer money to another customer's bank account by UPI transfers.
    • Metro - Metro cards can be recharged from the app itself helping you beat the queue at metro stations.
    Incentivized
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    Cons
    Checkout.com
    • Their dashboard can get better. They have been making improvements
    • Faster settlements as it's a bit of a pain to have big reserves till ACH clears every day
    • Much stronger consumer facing brand name in the US so more end customers trust the links powered by Checkout.com
    Incentivized
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    Paytm
    • One of the not so convenient things on Paytm is that if there is a connection failure while making a payment, your money is not credited directly to your bank account but rather to the Paytm Wallet, and this money can only be used by the Paytm platform.
    • In Paytm, user verification requires a personal visit to their physical offices, this can generate a lot of discomfort among potential users since if we want to use a virtual service it is precisely to encourage time saving.
    • You should be very careful when making purchases through Paytm's direct store, since in many occasions there are products of lower quality than the one offered and even fake products, it is better to use it to make payments to third parties and in considered amounts.
    Incentivized
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    Likelihood to Renew
    Checkout.com
    We have a long term contract and we already have them in our plans for the next 5 years.
    Incentivized
    Read full review
    Paytm
    Good in-terms of sending reminders on Electricity bill payments and credit card bill payments.
    Incentivized
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    Usability
    Checkout.com
    No answers on this topic
    Paytm
    Paytm is highly usable due to its wide range of services, seamless payment structure and user friendly UI support.
    Incentivized
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    Reliability and Availability
    Checkout.com
    In the last 3 years that I have been working with Checkout.com, they had an unplanned outage that lasted less than a few minutes. Their uptime is amazing. If they have maintenance, unlike banks, they don't have downtime during this time. We frequently require their support and Checkout.com responds to us within minutes. When we have important rollouts, I schedule calls with our merchant support manager to monitor the rollout/perform tests, etc. It is always easy to find time lost even with short notice.
    Incentivized
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    Paytm
    Planned outages & downtime window
    Incentivized
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    Performance
    Checkout.com
    Checkout.com performance as an acquirer and a PSP is excellent. We have too many transactions per day, therefore reports take some time to generate before they are available for downloading. But it indeed takes reasonable time. We use native/h2h integration therefore, there is no redirection issue, all pages load quickly on our side. Based on my experience, Checkout.com will never never integrate with software or systems that will slow them down. Amongst all payment methods they offer, all are processed immediately, without delays.
    Incentivized
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    Paytm
    Slight improvements required
    Incentivized
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    Support Rating
    Checkout.com
    When we were discovering the possibility of opening an entity in the United States to process transactions as domestic cards, Checkout.com did not just quickly provide the requirements to open that market as we asked them to but showed us slides with all the possibilities we had for each of their licenses in the world, calculating an estimate of the acquiring costs and acceptance rate we would have, based on the cross-border volumes we were processing with them, to evaluate other ways to improve our business.
    Incentivized
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    Paytm
    Need slight improvement on issues TAT
    Incentivized
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    Alternatives Considered
    Checkout.com
    Both CyberSource and Ingenico provided poor support on any types of issues. Integration was a nightmare as it took months just to set them up as compared to Checkout.com. Checkout.com provided us with quick integration and constant monitoring of our transactions which is what we really needed.
    Incentivized
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    Paytm
    I use Paytm just for the ticket booking system. For most of my daily transactions, Google Pay is the way. Google Pay has provided things very simple and faster. They always focus on a user-friendly env rather than adding everything to the app. They kept the app more simple and more useful.
    Incentivized
    Read full review
    Scalability
    Checkout.com
    Our tech team implemented payments API to process payments online. Analytics team receives transaction repots that we use to build our own performance dashboards and help to reconcile transactions. API is indeed flexible - we don't use all features but if required we can easily implement them. When Checkout.com adds new features or functionalities, some of them can be used even on an older API version which saved us tech resources and implementation time. We use the same API to expand into new markets - technically we don't need to change anything when we want to launch payments in a new country.
    Incentivized
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    Paytm
    Easy to integrate
    Incentivized
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    Return on Investment
    Checkout.com
    • Checkout has allowed us to enter markets worldwide without having to find a new provider—the same seamless experience across Europe, the UK, and Australia.
    • The efficient chargeback setup on the portal allows us to monitor and respond to chargebacks promptly and efficiently, and help is always available for cases that are a little less black or white.
    Incentivized
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    Paytm
    • It decreased checkout time for the user which allowed us to increase user experience.
    • Rarely, I used to face issues with transactions. If order got cancelled refunding of money, settling them etc.,
    • Since Paytm has link with UPI and I am able to collect money from any UPI applications, using credit or debit card, and internet banking it acted as single stop solution for me. There is no need to have multiple payment gateway options.
    Incentivized
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    ScreenShots