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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Checkmk

    Score9.6 out of 10
    N/ACheckmk is a solution for IT Monitoring of servers, applications, networks, cloud infrastructures (public, private, hybrid), containers, storage, databases and environment sensors. It can be deployed under all major Linux distributions or users can run it as Docker container or virtual appliance on other operating systems including Windows. The tool is available as a Raw Edition, which is open-source, and as an Enterprise Edition with a many additional enterprise features. The…

    $0

    up to 10 systems

    ConnectWise RMM

    Score7.2 out of 10
    N/AConnectWise RMM is built upon the Asio platform and combines out-of-the-box automation coupled with robust automation that IT solution providers can use to deliver customized services to their customers. ConnectWise RMM aggregates both software and human elements, covers the spectrum of do-it-yourself (DIY) and do-it-for-you (DFY) delivery options, and integrates an intelligent automation engine. It’s a solution that reinvents how IT solution providers adopt, interact with and manage their…N/A
    Pricing
    CheckmkConnectWise RMM
    Editions & Modules
    Checkmk Free Edition
    $0.00
    up to 10 systems
    Checkmk Raw Edition
    $0.00
    unlimited & always free
    Checkmk Enterprise Edition
    starting at $600.00
    No answers on this topic
    Offerings
    Pricing Offerings
    CheckmkConnectWise RMM
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup Fee$600 for up to 3,000 Services / around 100 hostsNo setup fee
    Additional Details——
    More Pricing Information
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    CheckmkConnectWise RMM
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    Icinga
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    N-able N-sight RMM
    Score8.7 out of 10
    Enterprises
    Veeam ONE
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    CheckmkConnectWise RMM
    Likelihood to Recommend
    10.0
    (2 ratings)
    7.3
    (7 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    CheckmkConnectWise RMM
    Likelihood to Recommend
    tribe29
    In our organization which is a mash up of different hardware, software it was important to use an independent tool that wasn’t linked to one manufacturer incase a piece of hardware was dropped from support for example, we also value open-source software highly in our field. It’s important to in our IT environment to be able to customize and tweak software that we run. We don’t use the cloud monitoring aspect so Cannot comment on that side of the software.
    Incentivized
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    ConnectWise
    ConnectWise RMM is well suited for my small IT business to keep track of my many clients that a company like mine with less than 5 employees to monitor in one interface. It is very easy to implement, monitor and setup alerts. The monitor of patching is one of the main reasons we went with ConnectWise RMM. We use their ScreenConnect software as wells.
    Incentivized
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    Pros
    tribe29
    • Device Management
    • Monitoring Network Quality
    • Device Quality of Service
    • SNMP
    • IOT Monitoring
    Incentivized
    Read full review
    ConnectWise
    • Provides lightweight, easy to install software agent to deploy to client devices
    • Robust reporting, including hardware & installed software reports
    • Provides generally stable service for remote access to client devices
    Incentivized
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    Cons
    tribe29
    • Updates
    • mobile interface
    • Agent for android devices
    Incentivized
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    ConnectWise
    • We lost some functionality with LogMeIn after moving to Command - starting services, adding users in the background on PCs
    • Setting up MAC users is not easy
    • resolving existing tickets in the portal - understanding the ConnectWise notes
    • Account Management - Since ConnectWise took over, we have no idea who our account management team is.
    • Patch Management needs more improvement
    Incentivized
    Read full review
    Likelihood to Renew
    tribe29
    Very helpful software and I highly recommend to have on hand as a tool for testing, troubleshooting, and monitoring.
    Incentivized
    Read full review
    ConnectWise
    No answers on this topic
    Usability
    tribe29
    Overall Checkmk is a great product that is made and ran by a European company that is open source and highly customizable, great support if needed. On prem support is a must for our organization which Checkmk supports. Our organization has been using Checkmk for over 5 years now Performance of the software runs excellent on its own Linux server, for any company with a good Linux admin, you can have a lot of un tweaking and creating custom checks for every aspect of your environment.
    Incentivized
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    ConnectWise
    No answers on this topic
    Alternatives Considered
    tribe29
    Checkmk free version is far superior to PRTG free version. For the paid versions PRTG was more efficient and easier to use. Checkmk provides unlimited services on their free version while PRTG is limited. We like to use the free version to avoid monthly or annual costs while still utilizing the same SNMP features.
    Incentivized
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    ConnectWise
    Automate (LabTech) would be the aforementioned "heavy-duty" kind of RMM tool. It's big, it's complex, and very capable compared to Continuum Command. That said, the impetus is very much on the service provider to configure and maintain nearly 100% of the product, whereas in Continuum Command there is a lot that is maintained by their team for you. Even without paying for the premium NOC services, the cloud-first construction and other specific features (like the Windows patch testing and delaying, etc.) are clear wins over the more traditional RMMs like Automate. Automate certainly wins in the technical prowess department. Its scripting engine and level of customization are unrivaled across basically all of the rest of the tools out there. As such, it will be very interesting to see what happens now that these two products live under the same roof. Hopefully, someday, a powerful hybrid of the tool that ConnectWise can focus all development on that harness the positives of each. Keep your eyes peeled...
    Incentivized
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    Return on Investment
    tribe29
    • avoid downtime
    • Plan updates based on usage of a VM or network switch to avoid impacting users
    • User satisfaction increased due to less visible downtime or issues with our IT infrastructure.
    Incentivized
    Read full review
    ConnectWise
    • The product upgrades stay up to date with our business needs.
    • The product is an important part of our overall budget.
    • The product helps with the planning and success of our Department.
    Incentivized
    Read full review
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