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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chatter (discontinued)

    Score9.3 out of 10
    N/AChatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.N/A

    Jotform

    Score8.5 out of 10
    N/AJotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security. It doesn’t matter what type of…

    $0

    Pricing
    Chatter (discontinued)Jotform
    Editions & Modules
    No answers on this topic
    Free
    $0.00
    Bronze
    $34.00
    Monthly
    Silver
    $39.00
    Monthly
    Gold
    $99.00
    Monthly
    Enterprise
    Custom
    Offerings
    Pricing Offerings
    Chatter (discontinued)Jotform
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Chatter (discontinued)Jotform
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Jotform
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    19 Answers
    97%
    Would buy again
    140 Answers
    Delivers good value for the price
    94%
    Delivers good value for the price
    15 Answers
    93%
    Delivers good value for the price
    115 Answers
    Happy with the feature set
    81%
    Happy with the feature set
    17 Answers
    98%
    Happy with the feature set
    141 Answers
    Lived up to sales and marketing promises
    92%
    Lived up to sales and marketing promises
    11 Answers
    95%
    Lived up to sales and marketing promises
    96 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    96%
    Implementation went as expected
    127 Answers
    Features
    Chatter (discontinued)Jotform
    Project Management
    Comparison of Project Management features of Chatter (discontinued) and Jotform
    Feature
    Chatter (discontinued)
    8.3
    52 Ratings
    8% above category average
    Jotform
    -
    Ratings
    Task Management8.836 Ratings00 Ratings
    Gantt Charts8.019 Ratings00 Ratings
    Scheduling7.930 Ratings00 Ratings
    Workflow Automation8.932 Ratings00 Ratings
    Mobile Access8.049 Ratings00 Ratings
    Search7.944 Ratings00 Ratings
    Visual planning tools8.833 Ratings00 Ratings
    Communication
    Comparison of Communication features of Chatter (discontinued) and Jotform
    Feature
    Chatter (discontinued)
    8.4
    54 Ratings
    6% above category average
    Jotform
    -
    Ratings
    Chat9.050 Ratings00 Ratings
    Notifications7.153 Ratings00 Ratings
    Discussions8.151 Ratings00 Ratings
    Surveys8.034 Ratings00 Ratings
    Internal knowledgebase8.036 Ratings00 Ratings
    Integrates with GoToMeeting9.013 Ratings00 Ratings
    Integrates with Gmail and Google Hangouts8.920 Ratings00 Ratings
    Integrates with Outlook9.023 Ratings00 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Chatter (discontinued) and Jotform
    Feature
    Chatter (discontinued)
    8.5
    48 Ratings
    8% above category average
    Jotform
    -
    Ratings
    Versioning8.828 Ratings00 Ratings
    Video files8.833 Ratings00 Ratings
    Audio files7.930 Ratings00 Ratings
    Document collaboration8.941 Ratings00 Ratings
    Access control8.034 Ratings00 Ratings
    Advanced security features8.929 Ratings00 Ratings
    Integrates with Google Drive9.018 Ratings00 Ratings
    Device sync8.027 Ratings00 Ratings
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of Chatter (discontinued) and Jotform
    Feature
    Chatter (discontinued)
    -
    Ratings
    Jotform
    8.0
    143 Ratings
    0% above category average
    Survey templates00 Ratings8.6122 Ratings
    Themes00 Ratings7.4129 Ratings
    Custom logo/branding00 Ratings8.1135 Ratings
    Survey Content
    Comparison of Survey Content features of Chatter (discontinued) and Jotform
    Feature
    Chatter (discontinued)
    -
    Ratings
    Jotform
    7.6
    135 Ratings
    11% below category average
    Changes to live survey00 Ratings7.6114 Ratings
    Question design help00 Ratings7.5111 Ratings
    Multiple question types00 Ratings7.7132 Ratings
    Survey Logic
    Comparison of Survey Logic features of Chatter (discontinued) and Jotform
    Feature
    Chatter (discontinued)
    -
    Ratings
    Jotform
    7.3
    111 Ratings
    12% below category average
    Survey logic flexibility00 Ratings7.3111 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of Chatter (discontinued) and Jotform
    Feature
    Chatter (discontinued)
    -
    Ratings
    Jotform
    7.5
    137 Ratings
    8% below category average
    Response tracking00 Ratings7.6128 Ratings
    Data export00 Ratings7.9130 Ratings
    Standard reports00 Ratings7.7116 Ratings
    Custom reports00 Ratings7.4108 Ratings
    Analytics00 Ratings7.2102 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of Chatter (discontinued) and Jotform
    Feature
    Chatter (discontinued)
    -
    Ratings
    Jotform
    7.4
    112 Ratings
    16% below category average
    Access controls00 Ratings7.4108 Ratings
    Compliance00 Ratings7.5102 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of Chatter (discontinued) and Jotform
    Feature
    Chatter (discontinued)
    -
    Ratings
    Jotform
    7.1
    84 Ratings
    14% below category average
    Vendor-offered crowdsourcing00 Ratings7.066 Ratings
    Respondent restrictions00 Ratings7.184 Ratings
    Best Alternatives
    Chatter (discontinued)Jotform
    Small Businesses
    Flock
    Score9.1 out of 10
    Zoho Forms
    Score7.9 out of 10
    Medium-sized Companies
    Microsoft Viva Engage
    Score7.9 out of 10
    Qualaroo
    Score6.1 out of 10
    Enterprises
    Google Keep
    Score9.9 out of 10
    QuestionPro
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Chatter (discontinued)Jotform
    Likelihood to Recommend
    9.0
    (56 ratings)
    8.8
    (163 ratings)
    Likelihood to Renew
    8.1
    (2 ratings)
    9.4
    (7 ratings)
    Usability
    7.3
    (7 ratings)
    9.4
    (109 ratings)
    Support Rating
    7.6
    (27 ratings)
    7.4
    (81 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.9
    (3 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Chatter (discontinued)Jotform
    Likelihood to Recommend
    Discontinued Products
    [Chatter] is the tool that makes our relations
    stronger. It provides advanced ways of communication. I have trained my many
    team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
    customers. It will surely enhance the productivity of your organization.
    Incentivized
    Read full review
    Jotform
    We use it for mostly community surveys and I absolutely prefer it over any other survey program out there. It is easy to create, easy to understand and easy to navigate. I love the QR code option it creates for you to share your form/ survey with others. It really is the best out there!
    Read full review
    Pros
    Discontinued Products
    • Chatter provides us with a live internal conversation for all to see without the noise that other mediums have i.e. e-mail.
    • One of the main features that really works well is the 'Groups' that you can join. We have multiple groups set up to not only distribute procedural changes and communicate news etc, but also have conversations around upcoming tasks in the months ahead.
    • Chatter works really well in instances where we need to look over historical conversations that have been had and the sentiment of those conversations with our shareholders, often using hashtags.
    Incentivized
    Read full review
    Jotform
    • Gathers information on my clients
    • Gathers and organizes information on my prospects
    • Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
    • Educates clients about the benefit of supplementation
    • Educates my prospects
    Read full review
    Cons
    Discontinued Products
    • Groups does not have the private messaging functionality. Since most collaboration takes place in Groups, private messaging would allow for relevant conversations to be contained and not reside separately.
    • On a Group index page, there are two boxes for Information and Description. These content types seem redundant. You could replace both with a content type called About the Group. There could also be another box listing the Owners for quick reference.
    • On the main index page, the newsfeed has the same look and feel of most social platforms like Facebook, LinkedIn, Jive, IBM Connections, SharePoint. There could be an alternate display of tiles that shows People you interact with most frequently, Files you access most often, most recent Topics, etc. The display could be something like Delve in Microsoft Office 365.
    • On the main index page in the right rail, it would be useful to have the ability to incorporate RSS feeds to gather outside content. Many departments heavily leverage RSS feeds to compile competitive intelligence and cultivate general awareness.
    • For user profiles, can we combine Feed and Overview into one consolidated view? It would save users a click to find relevant information about the person. Also, the Contact module should also have the person's phone number for convenience.
    • The Files feature does not allow for real-time, concurrent document editing. You have to download the document, make your edits, save, and then upload a new version, which only allows for one editor at a time.
    Incentivized
    Read full review
    Jotform
    • The price is too high for casual users like myself
    • The automation took some time to figure out (that's understandable)
    • Making the forms look uniform took a lot of time to setup
    • Some parts like the approval emails, notification emails can be confusing
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
    Incentivized
    Read full review
    Jotform
    I need this software to run my business, it's built around it.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.
    Incentivized
    Read full review
    Jotform
    As a seasoned user who relies on seamless online forms for a multitude of purposes, I can confidently attest that JotForm has not only simplified the form creation process but has also elevated it to new heights.JotForm's interface is a masterpiece of intuitive design. Even if you're a newcomer to the world of online form creation, the platform's user-friendly layout will have you crafting professional-grade forms in no time.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    If I ever came to a situation where i needed help they do a very good job of getting back to us quickly to explain our error or why we are not seeing something. The support is quick to help provide groups or teams if you seek. Fortunately it is user friendly so I rarely need support
    Incentivized
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    Jotform
    I honestly have not used the support feature with Jotform. From what I can see when I look information up, everything I want to do something that I can't figure out myself it seems to not be a possible solution or edit that Jotform is currently capable of.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    Jotform
    the most valuable things that Jotform give free trial, so the resistant users can get the experiences of the easiness and more handling to the digital things
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    Skype is used more for audio calls. Chatter is used to track updates on items of interest in Salesforce. Chatter is deeply integrated with other Salesforce products. No other competing products come close. Slack is a traditional project management tool. So it does not compete with Chatter. Because of its close integration with Salesforce, it is a unique tool for Salesforce users.
    Incentivized
    Read full review
    Jotform
    Typeform is better hands down [in my opinion]. It's not even a comparison as [I feel] JotForm doesn't work properly and [from my experience I think] their support is very problematic. I would suggest using Typeform or using GravityForms as an alternative to JotForm. Whatever you do, [I feel you shouldn't] depend on JotForm for something that is important to your business or research project.
    Read full review
    Return on Investment
    Discontinued Products
    • Chatter has closed deals faster, and brought us in revenue at a quicker rate in turn.
    • Chatter has left some things undone simply because people didn't see it and it has cost us a few deals.
    • Overall, Chatter has brought us a cleaner, more efficient Salesforce process and brought in revenue because of organization.
    Incentivized
    Read full review
    Jotform
    • It saved me time. Within minutes I was able to create and share forms to collect demographic data.
    • While struggling to use another software, I thought of Jotform and it was able to assist me with collating the data I had to confirm results previously obtained.
    • I could not easily identify what new information was provided in a resubmission by a respondent.
    Read full review
    ScreenShots

    Jotform Screenshots

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