TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ChartMogul

    Score8.4 out of 10
    N/AGerman company ChartMogul offers their subscription analytics and revenue recognition application to companies relying on their subscriber base. The application integrates with a number of popular subscription billing services (Stripe, Braintree, Recurly, etc.).N/A

    Troops

    Score9 out of 10
    N/ATroops is a sales pipeline tool that uses artificial intelligence to enable users to configure Salesforce reports, set up notifications and alerts, and search for and edit Salesforce records from within Slack. Examples of companies using Troops include Square, Flexport, Looker, InVision, and HubSpot.N/A
    Pricing
    ChartMogulTroops
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    ChartMogulTroops
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ChartMogulTroops
    Considered Both Products
    ChartMogul
    No answer on this topic
    Troops, Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    7 Answers
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Best Alternatives
    ChartMogulTroops
    Small Businesses
    Mediafly
    Score7.7 out of 10
    Mediafly
    Score7.7 out of 10
    Medium-sized Companies
    Mediafly
    Score7.7 out of 10
    Mediafly
    Score7.7 out of 10
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ChartMogulTroops
    Likelihood to Recommend
    10.0
    (5 ratings)
    8.0
    (9 ratings)
    Support Rating
    8.1
    (3 ratings)
    8.5
    (5 ratings)
    User Testimonials
    ChartMogulTroops
    Likelihood to Recommend
    ChartMogul
    For businesses that rely on subscription/recurring revenue models, especially within SaaS. Once everything is all plugged in, it's so easy to generate granular reports and insights. Straight-up eCommerce businesses that don't rely on a recurring/subscription model might not get as much value.
    Incentivized
    Read full review
    Troops, Inc.
    If you use a CRM (Salesforce, Hubspot, etc.), and a work communication system (Slack, Teams), this product will be extremely helpful
    Incentivized
    Read full review
    Pros
    ChartMogul
    • Data Ingestion - Because we use a payment processor that ChartMogul understands, they are able to ingest the data automatically and process it with almost no input from us.
    • Analysis and Insights - Once we got our data into ChartMogul, we immediately started seeing some patterns in our data that hadn't previously been apparent to us.
    • Customizability - ChartMogul makes it fairly easy to customize and extend the dashboard (and to enrich our data manually via the API).
    Incentivized
    Read full review
    Troops, Inc.
    • Troops does a great job of bringing efficiency to the workplace. I am able to jump right to certain deals and learn details of the deals that are coming in straight from Slack. Getting all that info quickly and all in one place has been crucial for our team.
    • Troops does an awesome job of notifying me when signals are shown in my accounts. It lets me focus my attention on the more important accounts, and helps me find what accounts are in the news.
    Incentivized
    Read full review
    Cons
    ChartMogul
    • ChartMogul doesn't always integrate both ways well. When data is modified that has been previously pushed to ChartMogul, bugs can occur.
    • I haven't seen an A/R turnover report but this would be helpful to have.
    Incentivized
    Read full review
    Troops, Inc.
    • One thing I would like is more customization regarding the notifications I receive. Letting a user make edits to the certain notifications they get could be nice.
    • Troops opens a new tab/browser every time I click on a new lead. It makes things difficult to organize with multiple tabs open.
    Incentivized
    Read full review
    Support Rating
    ChartMogul
    Never used!
    Incentivized
    Read full review
    Troops, Inc.
    Every time I have had a question, challenge, or looked to submit feedback, the team was ready to live chat or hop on a phone call to discuss.
    Incentivized
    Read full review
    Alternatives Considered
    ChartMogul
    ChartMogul felt like the market leader for SaaS. Its ease-of-use, visual reporting, and overall feature set seemed to align with exactly what we needed. It provides everything needed when it comes to tracking our revenue month-over-month.
    Incentivized
    Read full review
    Troops, Inc.
    We looked at the native Salesforce "integration" with Slack, but it was brief. Troops was so much stronger that it wasn't much of a consideration.
    Incentivized
    Read full review
    Return on Investment
    ChartMogul
    • We are able to see how our company is doing in terms of churn, sales, and overall health.
    • It's a fantastic resource to drill down by customers and learn past subscription history and trends.
    Incentivized
    Read full review
    Troops, Inc.
    • Accurate forecasting.
    • Streamlines our agenda.
    Incentivized
    Read full review
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