ChartHop vs. OrgMapper

Not Suited - The tool is suited for organizations with an employee count of more than >500. There are much cheaper tools out there for a company size of below 500 employees. Integration with other tools can be improved. Suited - From an admin POV who sometimes works closely with HRs, customization and storing information is great.

Incentivized

OrgMapper is especially useful in mapping the soft-relationships within teams and organizations: communication, cooperation, knowledge sharing, and information flows.

• The org chart is very easy to use
• It can be integrated into other things like internal company websites
• The UI looks nice

Incentivized

• Orgmapper has multiple modules ( with varying question sets) - this provides a range of alternatives and opportunities to engage with end clients and respond to their specific requirements/situation. Question sets can be customised - however the standard sets are very comprehensive.
• We find that the visual reports/artifacts are a very powerful medium to engage and communicate with the client about. Rich insights emerge through the conversations that stem from discussing and seeking to understand them.
• The Maven7 team are great to work with - right from discussing a particular approach to an end client's requirements...right through to reports and analytical support.

• It took us a lot of time to implement and onboard this tool. Though we love the tool now, the onboarding could have been smoother.
• UI looks outdated, room for improvement. Difficult to navigate.

Incentivized

• The automated reports are OK, but I could use a bit more statistics regarding the characteristics of networks. Although the outputs are quite self-explanatory, some additional numbers could give an extra layer of insights.
• Language support: I'd be happy to see a range of additional languages added to the basic reports / outputs. Although English is widely accepted, some additional languages could boost the localised application of OrgMapper.

It is a very useful, innovative and interesting product. The development efforts on the part of OrgMapper staff indicate that the product will continue to improve and to help organizational networks respond to important challenges.

For teams and people who have enough time to learn the platform or enough patience to read through documentation or to watch through tutorials, the platform is pretty usable and it is relatively easy to pick up new concepts and how to do certain things, specifically around self-service if there is some problem. With that being said, the platform can sometimes be inherently unintuitive with certain edge cases

Incentivized

It helps the consultant though every stage of the implementation

OrgMapper support people seem very technically knowledgable. All of the OrgMapper staff are dedicated to learning and to further developing the OrgMapper product. Some issues are being worked on so immediate resolution was not feasible. Issues were resolved, though on one occasion it took reaching out to the CEO.

ChartHop is generally better than these products because of its usability and clarity of documentation. Our use cases can be very specific sometimes, so for example ChartHop is intuitively better for org charts and smaller organizational visualizations. There is also more support for workflow creations. There is special attention to making sure there are not too many functions and things that can confuse the user compared to the other products.

Incentivized

We had not found any other tool that demonstrated the power of Organizational Network Analysis (ONA) like OrgMapper.

• This relationship is not as clear
• When comparing this service to others, it may simply be a matter of preference
• This visualization platform is only a way to enables ideas that will increase things like ROI. I don't see it as something that impacts revenue.

Incentivized

• Increased employee efficiency
• Real adotpion of the stategic plan
• Deep mind set insights for every one from the leaders to the last employee