Channelscaler vs. Crossbeam

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Channelscaler
Score 9.2 out of 10
Mid-Size Companies (51-1,000 employees)
Channelscaler is the product resulting from the combing of Allbound and Channel Mechanics. It is a cloud-based channel sales and marketing platform that allows organizations to give real-time access to sales enablement, marketing tools and resources in one mobile-friendly place.N/A
Crossbeam
Score 9.6 out of 10
N/A
Crossbeam is a partner ecosystem platform from the company of the same name headquartered in Philadelphia. We act as a data escrow service that finds overlapping customers and prospects with your partners while keeping the rest of your data private and secure.N/A
Pricing
ChannelscalerCrossbeam
Editions & Modules
No answers on this topic
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Offerings
Pricing Offerings
ChannelscalerCrossbeam
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Community Pulse
ChannelscalerCrossbeam
Best Alternatives
ChannelscalerCrossbeam
Small Businesses

No answers on this topic

No answers on this topic

Medium-sized Companies
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 7.9 out of 10
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 7.9 out of 10
Enterprises
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 7.9 out of 10
Salesforce Experience Cloud
Salesforce Experience Cloud
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ChannelscalerCrossbeam
Likelihood to Recommend
9.1
(0 ratings)
9.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
Implementation Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
ChannelscalerCrossbeam
Likelihood to Recommend
Very well-suited for a rising startup like ours that is rapidly growing its customer and partner base. Very well-suited for needing to make rapid changes to your marketing mix and being able to quickly see it reflected in the portal.
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I would definitely recommend Crossbeam to others, and frequently bring it up early in conversations with potential partners as a first step in evaluating a partnership opportunity. Crossbeam allows you to easily see overlaps for current customers, prospects/target accounts, and open opportunities. Being able to quickly and easily assess the business opportunity with a partner, and find mutual customers that would benefit from a combined offering is a huge value add. The integration with Salesforce makes the tool easy to use and scalable, without needing to constantly update account lists. Being able to view the overlaps within the Crossbeam UI and easily export the lists makes the tool really easy to work with.
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Pros
  • Lead registrations. One reason we chose Allbound was for its easy to use deal registration form.
  • Events. We promote every event that our company will be attending to all of our partners via Allbound.
  • Prospecting. Our team also creates unique prospecting pages for customers, prospects, and partners to help drive specific information that these companies should have access to across the organization.
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  • Frictionless onboarding and easy to get started with new partners
  • Intuitive reporting of overlapping accounts - flexibility to export to CSV
  • Ability to connect with Salesforce to keep account lists dynamic, while also allowing the option to use CSV uploads
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Cons
  • I worked on Cloud based Channel Mechanics product, not sure it could be a server setup model product
  • It's good for mid and big firms. But not sure this product can be economical for startup and micro business
  • Service level integration is difficult require easy way of doing it
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  • Establishing sharing settings for each specific partner could be more intuitive and easy to check.
  • Some of the navigation can be slightly confusing as it seems there are multiple ways to view the same information within the platform.
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Likelihood to Renew
Allbound is so easy to use as an administrator and provides human support and a resource for its customers to learn about the features and tools available. Our partners consistently provide feedback to us about how much they absolutely love our partner portal, which Allbound provides the structure and functionality to allow us to over amazing things to thousands of partner globally. Almost every person who provides feedback says some iteration of "this is the best partner portal i've ever used."
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Usability
It is by far the easiest system to administrator that I have either had experience doing or demoed from other vendors. No coding skills needed. Simple interfaces for everything. And the Allbound University and live support are great!
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Support Rating
Allbound has a support team that is easy to contact right through the PRM interface. Additionally, we have a dedicated account manager and development team who are super responsive and helpful. Allbound has a ticketing system for support as well, which keeps you up to date on status of your support requests.
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Implementation Rating
Regular meetings, lots of UAT, quick responses, and adherence to our timeline made implementation a breeze -- even though we had some really complex processes we needed to support.
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Alternatives Considered
For our partner portal, we have chosen Allbound. We wanted one place where all of our partners could go to find the information they required, and where some of that information could be made available automatically. Allbound provides us all the necessary tools for facilitating content exchange with our partners, including legally binding contracts, transaction registrations, and everything else we may need. It also helps us empower our partners by providing them with instructional courses and turnkey marketing strategies.
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Return on Investment
  • Helped us recruit way more partners and scale the program
  • Helped us be way more organized with our partner collateral which was all over the place before
  • Has helped us drive more opportunities to the business thanks to the ability to scale and not have everything manual
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  • Crossbeam allows us to quickly assess opportunities with potential partners and feeds directly into prioritization for our integration and partnership strategy.
  • It solves the challenge of keeping account data private that you don't want to share and enables us to easily share the information that is beneficial to both parties.
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ScreenShots